Good communication on the job site

affects safety, schedules, and budgets

The clearest way to instruct the apprentice would be for the supervisor to say, __________.

“Insert the plug into the end of the water supply line”

Which of the following is one disadvantage to using email versus paper-based delivery?

Emails are not as private as paper-based documents.

It is okay to post ______________ online.

A list of extracurricular activities and interests

The term “threads” is defined as:

Aseries of newsgroup messages dealing with the same subject

co-worker asks you to hand her a tool, most appropriate response would be:

“I’m sorry; which tool do you need?”

When you are looking for a specific procedure , the best way to find the information is to

identify the correct section and go straight there

If you are in the middle of a task and you receive a phone call, _

ask the caller if you can call back at a later time

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Social Media and Communication

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Review for Social Media and Communication

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Questions 20

Answers

1
Good communication on the job site
will make you popular
takes too much time
affects safety, schedules, and budgets
cannot be learned
2
Which is a typical example of an item a construction worker might read?
Traffic signs
Materials list
Newspaper
Roadmap
3
Real listening is __________.
tedious
an art
unnecessary
an active process
4
When writing a professional e-mail, you should consider:
Allof the above
Who will be reading your e-mail
Timelinessof your response
Checking your grammar and spellingerrors in document program
5
Which of the following are benefits of a personal social networking profile?
Creating a personal “brand
Shows employers you’re technologically savvy
Aand B only
Free product advertising
6
All of these are social networking sites except:
YouTube
Textsfrom Last Night
LinkedIn
Facebook
7
The clearest way to instruct the apprentice would be for the supervisor to say, __________.
“Insert that one plug into the pipe”
“Insert the plug into the end of the water supply line”
“Put the plug in”
“Get the water supply line ready for the pressure test”
8
Businesses can use the following sites to advertise for free online:
YouTube
A and C only
GreenDog
Facebook
9
The following are pros of instant and text messaging EXCEPT:
Able to tell people something whenthey can’t talk
Noteveryone has these services
Mass information alert
Ask a quick question instead of having anentire conversation
10
Which of the following is one disadvantage to using email versus paper-based delivery?
Emails are not as private as paper-based documents.
Email is an expensive way to communicate.
The spell checker is unreliable.
Emails cannot easily be replicated.
11
It is okay to post ______________ online.
A list of extracurricular activities and interests
Pictures of illegal activities, aslong as they’re “ jokes”
Song lyrics containing rude or racist quotes
Updates complaining about your boss or job
12
The term “threads” is defined as:
. Tellinga story
Aseries of newsgroup messages dealing with the same subject
A e-mail that is sent over and over again todifferent people
People tied together by interest
13
The following is an example of positive verbal communication on the job?
Tuning out when someone is speaking
Talking over or interrupting another person
Giving and taking instructions
Ducking out of team discussions
14
Which of the following should NOT be in a tagline?
. Racial references
All of the above can be in a tagline
Inspirational quotes
Company motto
15
Many of the rules that apply to writing paper-based documents also apply to
having a face-to-face conversation
taking orders
writing emails
leaving voice messages
16
co-worker asks you to hand her a tool, most appropriate response would be:
“How am I supposed to figure out which tool you need?”
“Get it yourself”
“I am too busy; ask someone else”
“I’m sorry; which tool do you need?”
17
When you are looking for a specific procedure , the best way to find the information is to
study the terms in the glossary
skim the book and take notes on all important information
start reading the book from the beginning
identify the correct section and go straight there
18
If you are in the middle of a task and you receive a phone call, _
tell the caller you don’t have time to talk
put the caller on hold until you complete the task
hand the phone to a co-worker
ask the caller if you can call back at a later time
19
Which of the following are examples of inflection?
Writing in all capital letters
Allof the above
Altering the volume of your voice
. Body language
20
Search Engine Optimization
Determines what information appears in whatorder
Meansto type easily searchable phrases
Can be maximized by putting your name on thetitle
Aand C only

Social Media and Communication Flashcards | StudBud