EST Business

A sole proprietorship is a business owned by:

Net worth is calculated by subtracting liabilities from:

Networking provides all of the following benefits EXCEPT:

All of the costs incurred in running the salon/spa each day is referred to as:

All of the following will help an esthetician manage working time effectively EXCEPT:

Benchmarks for a goal are usually expressed with:

Which of the following terms refers to all money owed:

Usually the largest expense in operating a salon/spa:

Selling additional services to clients beyond what they originally booked for a visit is called:

Which document introduces you to the salon/spa & offers a brief summary of why you would like to be employed there?

Type of insurance: protects salon/spa owner from financial loss due to an employee’s negligence:

Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the:

All the property you own is called a list of:

Paid holidays, bonuses, and insurance are all examples of:

Type of client: requires accurate information regarding ingredients & product application.

Showing up on time and ready to work is the work principal:

The following descriptions are all benefits of a product EXCEPT:

Treating your client like an important, valued individual is known as:

Business type: Owned by shareholders & forms under legal guidelines:

Which of the following strategies works to involve the client when recommending products?

Who can decide if a goal is realistic?

What % of client retention would be achieved if an esthetician had 8 out of 10 clients return for services?

The tax based on the profits (earnings) of a business is known as:

Before a salon/spa owner can hire employees, they need to apply for a:

A set income given to an employee on a weekly or monthly basis is known as:

Type of buyer: open minded and willing to take a chance on new products with out hesitation:

The emotional buyer type bases their purchases on:

Procedures in the salon/spa that ensure all products are accounted for is known as:

Skill: When staff members take individual initiative to stay on top of things & pay attention to detail.

The average amount spent on services & retail by a client during one visit is known as:

Of the following; something you should NOT do for a job interview:

Worker compensation insurance is needed to protect the:

Features of a product are its characteristics, which might include:

Buyer type: wants to save money at all costs and is not as interested in quality of the product as price:

The salon/ spa exterior, decor, music, and sounds, and air, and ventilation are all components of:

Time period for short term goal:

The exchange of services, products or expertise for money is known as:

What is considered the best form of advertising?

An effective strategy to encourage repeat business from a client is to:

An agreement on how things are to be done in the salon/spa so things happen in a uniform way is called:

A goal strategy that states exactly what you want to accomplish is referred to as being:

The renting of a booth/suite by an individual esthetician on a monthly basis is referred to as a(n):

Which of the following time periods identifies the consideration for being a long term goal?

The generation that wants to know more about products/ business is:

A set dollar amount of rent paid each month to the lessor is called:

I will get a job within the next 60 days is an example of what type of goal?

In the industry, an esthetician with all appointments scheduled for a day is referred to as:

Turning a $70 ticket into a $80 ticket is an example of:

Before an interview begins, you may be ask to fill out a(n):

In many cases, the first person to greet a client as they arrive is the: