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basics of management part 2
The BGG Matrix Question mark means:
The ability of a manager to punish others is:
basics of management part 2
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1
The ability of a manager to punish others is:
Reward
Legitimate
Unlawful
Coercive
2
The BGG Matrix Question mark means:
High growth, high market share
Low growth, high market share
High growth, low market share
Low growth, low market share
3
The process of developing a mission and long-range objectives
Strategic planning
Planning
Operational planning
Organizational planning
4
An enthusiastic, self-confident transformational leader able to clearly communicate his vision
Democratic
Autocratic
Charismatic
Transformational
5
Referent power means
a manager to punish others
a manager to give or withhold tangible and intangible reward
power that comes from subordinates, coworkers, admiration
a manager has a virtue of his position in the firm
6
Do I do job A or B?
Persistence of effort
Initiation of effort
Direction of effort
Delegation of effort
7
Which of the following is a Motivator factor?
Working condition
Company policy
Security
Interesting work
8
Manager closely observes or controls the work of his or her employees
Management strategy
Macromanagement
Strategic management
Micromanagement
9
The BGG Matrix stars means:
high growth, low market share
low growth, high market share
high growth, high market share
low growth, low market share
10
A regulatory or tax change, A high-profile event,, An untapped market,
Opportunity
Strengths
Weakness
Threats
11
Cost, Target market, Product, Competitors
production mix
place mix
price mix
promotional mix
12
Thewillingness toachieve organizational objectives or to go above and beyond the call ofdutyis:
Delegating
Planning
Motivating
Organizing
13
Paternalistic leadership means :
Uninvolved - "leave them alone" or "let it be"
Leader act as a 'father figure'
Inspire people, mostly by his example
Leader makes decisions without reference to anyone else
14
Products should be conveniently available for customers to buy
Product
Place
Promotion
Price
15
Improves the sharing of ideas and experiences within the business
Democratic
Autocratic
Transactional
Transnational
16
This uses promotional media which the firm can control
Promotion
Line promotion
Below-the-line promotion
Above-the-line promotion
17
Democratic leaders :
Encourages decision making from different perspectives
"Leave them alone" or "Let it be"
Makes decision without reference to anyone else
Leaders act as a Father Figure
18
Channels of distribution
Manufactures, wholesaler, retailer, consumer
Wholesaler, manufactures, retailer, consumer
Manufactures, consumer, retailer, wholesaler
Mnaufactures, wholesaler, consumer, retailer
19
Reinforcement Theory suggest
people compare their inputs and outputs
consequences of their behaviour will motivate employees
achieveable but difficult goals motivate employees
employees believe they can accomplish a task
20
Push subordinates to change but do not seem to change themselves
Transnational
Transactional
Charismatic
21
Employees are motivated by 3 needs, such as existence, relatedness, and growth is:
ERG Theory
Hierarchy of needs theory
Two-factor theory
Acquired needs theory
22
Elements that can cause trouble for the business…
Strengths
Weakness
Opportunity
Threats
23
Goals should be S.M.A.R.T. which means
Specific, Measurable, Attainable, Realistic, Timely
Specific, Measurable, Affordable, Realistic, Timely
Specific, Meaningful, Affordable, Realistic, Timely
Specific, Meaningful, Attainable, Realistic, Timely
24
Which of the following is one of the 4 resources that managers organize?
Information
Philosophical
Compassion
Psychological
25
The BGG Matrix cash cow means:
High growth, low market share
Low growth, High market share
high growth, high market share
Low growth, low market share
26
Ability to work with different people with different culture
Transactional
Democratic
Laissez-Faire
Transnational
27
Superior product quality, lowest price, Best expertise, Location
Threats
Opportunity
Strengths
Weakness
28
a company stresses its competitive advantage over its competitors
Benchmarking
Differentiation
promotional mix
Competitive Advantage
29
Process of eliminating or combining tasks and changing the work sequence to improve performance
Job design
Job expansion
Job enlargement
Job simplification
30
The process of giving employees at all levels in the organization the authority
Empowerment
Reward power
Coercive power
Referant power
31
Flexibility is:
The obligation to achive objectives
The right to make decisions, issue order, and use resouces
Degree od making exceptions to the procedures and rules
the process of assigning responsibility and authority
32
They tend to want to control the situation, to influence or control others to enjoy competition
Need for achievement
Need for power
Need for affiliation
Need for motivation
33
A tired brand, Inferior location, High overheads, A lack of R&D
Threats
Opportunity
Strengths
Weakness
34
The authority that a manager has by virtue of his or her position in the firm
REWARD POWER
REFERANT POWER
LEGITIMATE POWER
COERCIVE POWER
35
Acquired theory includes the following:
Needs for pamper
Needs for amazement
Needs for achievement
Needs for aviation
36
Per Maslow's hierarchy Love belonging includes:
Friendship
Morality
Breathing
Confidence
37
specifies how an organization offers unique customer value
promotion mix
Benchmarking
Competitive Advantage
Differentiation
38
Evaluation of how well individuals meet their responsiblities
Responsibility
Delegation
Accountability
Authority
39
Includes
packaging, quality, warranties, after-sales service
and
branding
Promotion
Price
Place
Product
40
Power that is based on special knowledge, skills, and expertise that the leader possesses
COERCIVE POWER
LEGITIMATE POWER
REFERANT POWER
EXPERT POWER
41
The BGG Matrix dogs means:
low growth, high market share
high growth, high market share
low growth, low market share
high growth, low market share
42
Use their coercive powers to encourage high performance is:
Autoratic leader
Transactional leader
Democratic leader
Transnational leader
43
SWOT
Strengths, weakness, operation, threats
Strengths, weakness, operation, threats
Strengths, weakness, opportunities, thrive
Strengths, weakness, opportunities, threats
44
Sees main role as passer of information
Laissez-Faire
Transactional
Paternalistic
Transnational
45
This uses advertising media over which a firm has no direct control
Promotion
Above-the-line promotion
Below-the-line promotion
Line promotion
46
Job design is
process of identifying tasks that each employee responsible
process of making job less specialized
process of eliminating or combining tasks
process of building motivators into the job itself
47
The production team got behind schedule because the printing press was down for repairs means
Needs resources
Needs inspiration
Needs motivation
Needs ability
48
obligation to achieve objectives by performing required activities is
Authority
Responsibility
Accountability
Delegation
49
Bargaining power of suppliers
buyers
suppliers
substitutes
potential entrants
50
process of thinking about and organizing the activities required to achieve a desired goal
planning
operational planning
strategic planning
strategy
51
processofcomparing anorganization’s productsor servicesandprocesses with thoseof othercompanies
competitive advantage
Benchmarking
Differentiation
promotional mix
52
How many types of Leadership Style are there?
8
6
7
5
53
Maybe valuable in some types of business where decisions need to be made quickly and decisively
Autocratic
Democratic
Charismatic
Paternalistic
54
There are 2 ways of organizing businesses. Those are:
Mechanistic and Organic
Machiavellianistic and Organic
Mechanistic and Machiavellianistic
Simplistic and Complicated
55
4 resources that managers organize
1.Human 2.Educational 3.Financial 4.Information
1.Human 2.Physical 3.Financial 4.Educational
1.Human 2.Physical 3.Financial 4.Information
1.Human 2.Tangible 3.Intabgible 4.Information
56
Responsibility to make decisions and issue orders down the chain of command is
General stuff
Staff authority
Line authority
Micromanagement