POBF Rev 3.01-3.02 1.01-2.03

Which of the following is a goal that takes priority over other activities:

Which of the following is a common risk of innovation:

Which is a characteristic of good customer service?

A company gets ideas by reading trade publications and attending trade shows. What source of innovation is this company

Which software program would a employee use to prepare a form letter to inform the company's clients of a pricing change

Which of the following is a reason why innovation is important:                                                  

It is easier for employees to develop positive customer/client relations if employees understand that each customer is:

Which type of business is known for often being the most innovative?

Which is a true statement about a management information system (MIS)?

Which of the following is an example of a time-bound goal:

If a company develops a new product, method, strategy, or process, it is known as a(n)            

The following information appears at the end of all of Molly's outgoing e-mails:

Which is an example of a textual graphic that is used in a business report?

One way for businesses to obtain needed information efficiently is to:

Bernard’s business is more successful than his competitors’ because he is innovative, which gives him a    

A distributor would like to track its customers geographically. Which application would be most effective?

Which of the following is one of the basics of goal setting

The quickest way businesses can obtain information about new vendors that are in other parts of the country?

Why is it often important to take notes during meetings or presentations?

In order to be understood on the telephone, a business's employees should always:

Emma used her textbook to complete a study guide for her midterm exam. What type of source is the textbook?

One reason an existing business might develop a company web site is to:

Why is it important for businesses to store information for future use?

Which type of innovation occurs when the new product is released to the public?

Which is an internal factor that might influence a business owner's decision making?

A business that writes letters to customers to confirm their orders or requests should make sure that the letters has:

In the decision-making process, which step occurs after the need is determined?

Which is a capability of a presentation software program?

When Delores is finding solutions for obstacles at her job, she is:

Which is the most efficient tool for gathering the external information that businesses need?

Information management can be a challenge because:

One of the purposes of information management is to provide businesses with the strategic information they need to:

A paradigm innovation occurs when:

Employees who have innovation skills are able to:

Doug is 18 years old and has decided to run for president when he turns 35. He has set which type of goal?

The primary reason the business benefits when salespersons practice good customer relations is that it:

When businesses give formalized information to employees, customers, or other businesses, often use ___ communication:

The reason businesses obtain information usually is to apply it in order to:

An example of a short-term goal is

Kevin edits a professional report, he is not sure whether to italicize or underscore a book title. He Should?

Which of the following is an example of a measurable goal

Anri is known at work for having unique ideas, approaches, & solutions to her business’s problems. She possesses:

When e-mailing large files or documents to coworkers or customers, a businessperson sends them:

Which of the following is a category of innovation:                                                                     

A company decides to start marketing its health food bar as a candy bar. Which type of innovation is taking place?  

Which is an important component of computer systems?

In which part of a SMART goal would one track progress toward his/her outcome?

Businesses assess their information needs to determine the type of information that will help them deal with:

An example of a performance goal is

As a specific outcome you intend to work toward, a goal is a(n)

All calls coming into a business should end as pleasantly as possible in order to:

Which type of innovation relies on a significant change in thinking?

Results-oriented goals focus on

An important problem-solving skill for individuals to have is the ability to be:

Google has a relaxed atmosphere and believes that creativity comes from a stress-free workplace. What type of person is

In history class, Dr. Smith is going over a timeline of the events that led up to World War II. Which note-taking strat?

Which is a reason why it is important to organize information before preparing a business report?

Individuals who are able to defend their ideas objectively provide others with:

When organizing information to present in a business report, it is effective to:

Which of the following is a benefit of goal setting:

Which is a formatting characteristic of a full-block business letter?

Attainable goals are those that can be

The newly redesigned Toyota Corolla is an example of: