Week 3 Questions Class 1

Does a SCS agent need to roll a truck for a Premium channel to be added?

What is on the last tab in gateway?

There is a charge of 49.99 for a tech to repair issues?

What do you need when the home has been abandoned?

What delivers electromagnetic signals from National Cable Networks

Which piece of equipment is not eligible for BHN Easy Connect?

How many members are on the Charter Board of Directors

What does OTC stand for?

How tall is Mr. Bryan?

Which is not a BHN TV service code?

How much is the standard rate for a Truck role?

Which screen or screens should we NOT check before speaking to the consumer?

The fee for LK206 is?

Which is NOT a category of modems spectrum provides?

Escalation tickets are created using what system?

When CPNI info has been breached what kind of ticket is created?

We can cancel Sports packages?

If you are upgraded to subscriber what is the value of our free services?

How much is code LK205?

A customer charged a OTC fee for a faulty box?