SMS Cert Review 1 (Updated)

Influencers are generally considered the most important members of social media. This is called

Asking people for ideas on products occurs in what stage of the social community building cycle?

Which state of the social media risk process involves assigning probability to threats?

Developing a plan to offer new produces to target audiences occurs during which stage of social media mining?

An owner who is very vocal about controversial topics on social media could cause what risk to a company?

When trying to identify influencers, a company should look for

When many customers and followers are reacting and responding to a post, this is called

A customer hears about a company, visits their social media and then purchases from their website. This is known as

A persona can help you

If a company uses statistics to predict user behavior, they are using

A presentation about the different social media campaigns a company has used would be best represented by a

What is one way for a new company to improve postings on their social media?