Professional Communication CH 2

a neutral person called a ____ is used to help resolve disputes

use of English by those with a different native language

____ are a series of actions taken to minimize risks in the event of an emergency

____ are important dates that need to be met to keep the project moving forward.

____ means willing to talk to people or share information

an ____ is a person who translates convos between people that don't speak the same language

____are the ability to communicate effectively using body language, eye contact, and attitude

which of the following is not true regarding leadership?

a ____ can help our economy by bringing together people of different backgrounds

The ___ leadership style is a hands-off approach to leadership.

____are the ability to communicate effectively using spoken or written words

Process of recognizing and resolving team disputes in a balanced and effective way.

group discussion in which individuals generate as many ideas as possible within a set timeframe

most back injuries are caused by ___

a process for holding meetings so they are orderly and democratic is ___

____ is the process of influencing others of making things better.

in order to understand and embrace diversity ____ must be understood

The use of English by those with a different native language.

inclusion of a neutral person to help the conflicting parties resolve their dispute

system that individuals use to acquire, organize, maintain, retrieve and use information

type of business that is recognized as a separate legal entity from its owners?

all economies of the world and how each country is related to one another.

____ skills are required to resolve a situation in which a disagreement leads to bad behavior

___ is a belief or generalization about a group of people with a given set of characteristics?

Industry that provides employment that is necessary for a community to survive

the ability to interpret and make reasonable decisions by analyzing situations

____ communication is the process of sending and receiving from people of various cultures

to give up an individual idea so that the group can come to a solution

Maintaining a safe workplace is the responsibility of the ___.

established by us dept. of labor in 1970, its mission to assure safe working conditions

when individual team members agree on the decision that the team makes

Accepting things that happen without trying to change them is ___

belief or generalization about a group of people with a given set of characteristics

A general category of operations that generates profit is the ____

how a team comes together to get things done is called ____

ability to interpret and make reasonable judgments on decisions by analyzing a situation

influences how people respond to the communication and behavior of individuals and organization

the ability of an individual to hear what a person says as well as understand it

______includes race, nationality, gender, mental ability and other qualities?

business comprised of two or more people working toward a joint purpose