stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Biz Com JA Workforce Success Flashcards | StudBud
Explore
/
Biz Com JA Workforce Success
Biz Com JA Workforce Success
20 terms
·
StudBud Administration
·
19 plays
Imported from external platform
Flashcards
20 cards
F
Practice quiz
P
Host live
L
Questions
20
Answers
1
What role does active listening play in conflict resolution?
It prevents you from offering a solution
It helps you understand other people's perspectives
It ensures your solution is the one used to resolve the conflict
It has no role in conflict resolution
2
Why is it important to provide supporting facts in a persuasive presentation?
It shows you collaborated with your team
It shows you took the lead in your group to analyze research
It shows you put in extra effort
It shows you performed research to find a solution
3
Why is empathy important in conflict resolution?
Parties who have empathy never agree
It is one of the steps of the decision-making process
It requires giving credit to team members who contributed most
It enables seeing the conflict from other parties' points of view
4
Why is it important to communicate a decision clearly and persuasively?
to show your opinion can be trusted
to develop confidence in the decision
to prove you looked at all the options
to avoid anyone else confirming the evidence you used
5
Which of these is a key step in evaluating multiple options to make a decision?
use intuition
ask a supervisor to validate the choice
define the decision to be made
select one option to focus on
6
What is a company's corporate culture?
the beliefs and behaviors of a company
the music played at company events
the products and services a company produces
the preferences of the company's CEO
7
How do you present new ideas to company decision makers?
Deliver a creative and exciting presentation
Explain that the associated costs are irrelevant. The ideas are so good
Convey clearly with evidence how the new ideas fit w/ goals and innovation
Explain clearly why the new ideas are better than what you currently do
8
How is creativity useful in the workplace?
to help employees get to know each other
to solve problems and innovate to stay relevant in the market
to motivate teams and increase productivity
to develop artistic products with mass appeal
9
What is the main reason companies need to plan for risk?
to increase public confidence
to satisfy legal requirements
to protect their revenues
to appease stakeholders
10
Which of these is a best practice for collaborating remotely?
Set up a group chat & keep it open to commuinicate with team members
Use social media while on a remote video conference
Turn off your video when you're not speaking
Use the chat feature to share jokes with co-workers
11
Which of the following is business limitation that might affect adoption of a new idea?
company history
employees' personal preferences
unavailable target audience
budget restrictions
12
Which of these is a purpose of a company's employee handbook?
supporting the marketing goals of the company
providing employees with a company directory
conveying the company's policies, expectations, etc.
setting prices for a company's products and services
13
Which of these is an example of a credible source?
a blog from a well-known celebrity
the periodical section of a library
a vintage book
an article by a well-respected author with cited sources
14
Which of these techniques is a method of collaborative brainstorming?
brainwriting and mind mapping
none of the above
Mind mapping
brainwriting
15
Which of these is a key element for organizing a meeting?
determining priorities
providing feedback options for attendees
assigning tasks to all meeting attendees
sending invites in a timely manner
16
Which of these is one of the steps of win-win conflict resolution?
agreeing on the facts
sticking to your guns
presenting your solution
expressing disagreement
17
What are S.M.A.R.T. goals?
Specific, Motivating, Active, Relevant, and Talent
Specific, Measurable, Attainable, Relevant, and Time-Bound
Specific, Multiple, Accountable, Relevant, and Transient
Specific, Many, Actionable, Required and Time-Bound
18
How do distractions affect productivity?
They should be factored into planning so they do not affect outcomes
They increase productivity by adding fun to the process
They decrease productivity and delay achieving goals.
They are part of multitasking
19
What happens if the root cause of the problem is not addressed?
The problem resolves itself
The problem remains or grows
Quick fixes can be used to help find the root cause of the problem
Quick fixes can be used to permanently fix the problem
20
What is a contingency plan?
methods to maintain or restore operations in case of emergency
insurance that covers all foreseeable risks
a list of potential risks the company may experience
policies that protect company resources by shutting down in an emerygency
