pg office management styles

Question 1

__leaders are very open with their staff

Accepted Answer

permissive

Question 2

procedures forquality control over labtests&procedures isinthe OfficePolicies&Procedures Manual

Accepted Answer

true

Question 3

managing the clinical aspect of a medical office includes which of the following

Accepted Answer

all of the above

Question 4

the size of a group can ____the dynamics of how it will work

Accepted Answer

greatly affect

Question 5

it is acceptable to ask___during an interview

Accepted Answer

if the applicant is an alcoholic

Question 6

shich activity would be beyond thescope of practice of a MA who is helping an MD prepare a talk

Accepted Answer

decide what materials the MD should present

Question 7

the office manager acts as the ____for the business activities conducted in the office

Accepted Answer

coordinator

Question 8

prejudicial treatment is ____

Accepted Answer

discriminatory

Question 9

all of the following are attributes of a good leader EXCEPT___

Accepted Answer

being lenient with rules and policies

Question 10

___leaders work best in times of stress and crisis situations

Accepted Answer

authoritarian

Question 11

more so than other types of leaders,_leader concentrates on the relations between staff &teamwk

Accepted Answer

democratic

Question 12

____is the key to a productive staff meeting

Accepted Answer

concise agenda

Question 13

all are ways to advertise for open positions EXCEPT___

Accepted Answer

word of mouth by informing patients

Question 14

which is NOT a typical responsibility of an office manager

Accepted Answer

diagnosing illnesses

Question 15

asking a female applicant if she plans on starting a family soon is considered discriminatory

Accepted Answer

true

Question 16

information regarding termination of employment can be found in the _____

Accepted Answer

personnel policy manual

Questions 16