Ch 31 On the Job

Who among the following is exemplifying good salon teamwork

A salary plus commission structure is used to motivate to increase__

What is the most reliable method of compensation for a new salon professional

What term refers to a plan to meet financial obligations

Brit is paid based on hourly rate and percentage of products she sells. What’s her pay

Informing clients about a product, without stressing the buy, is known as

Ray reads pro magazines, goes to classes and watches online videos. His behavior is__

Scheduling clients for their next appointments before they leave the salon is known as

In the Cosmo industry or service industry, putting clients first is__

Kat isn’t simply on time for work but early & prepared for her 1st client. What’s her behavior

Frans managers asks her to work Fri&Sat. She agrees. Her reaction is described as

Recommending professional products to clients for at home care is known as

What is one of the best ways to improve your performance

What is the practice of recommending and selling additional services to clients

Mel gets paid $15 an hour. If she works 40 hours a week she gets $600 before taxes. Her pay is

A salon is a team environment that requires that you practice and perfect your__

To be successful in sales, you need ambition, determination and a __

Mia started a new job, Shes rarely involved w/ new types of styling. How should she respond?

Recognizing clients needs and preferences lays the foundation for

Laura wants to improve her selling skills. Which technique is good for her to remember

Which element is central to the salon business for both clients and coworkers

Amy works at a salon that doesn’t have a job description. What is the best approach for her sit

Someone who recognizes and resolves difficult situations is a

What is compensation that is paid as a direct result of the total amount of service $ generated

Income in addition to your regular compensation that must be tracked on taxes is referred to as

Jan wants to make sure she rebooks as much as possible. Which approach is best