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Duplicate of Medical Assisting Exit Exam
Duplicate of Medical Assisting Exit Exam
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Medical assisting exit exam from Carrington Phoenix North
Flashcards
192 cards
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Questions
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Answers
1
Which term describes false and malicious "writing" about another that constitutes defamation
libel
assault
invasion of privacy
slander
2
end of life palliative care is most often provided by
acute care hospitals
skilled nursing facilitites
assisted living facilities
hospice
3
Which manner of dress is appropriate for an interview?
a medical assistant uniform
evening makeup
casual clothing
neat business attire
4
The disease of the eye that is characterized by an elevated intraocular pressure is
glaucoma
macular degeneration
cataract
amblyopia
5
Why are accurate medical records legally important?
they are needed to provide referrals
they assist in controlling health care costs
they are written documentation used to prove pt care
they are essential to quality pt care
6
PPE should always be used in each of the following situations EXCEPT
handling or processing a urine specimen
taking vital signs
performing venipuncture
assisting with surgical procedures
7
who discovered penicillin?
sir alexander fleming
Robert koch
Edward jenner
louis pasteur
8
which of the following is the best networking resource for recruiting new personal?
current employees
family and friends
patients
newspapers
9
The certifying board of which organization awards the CMA credential?
RMA
ABHES
AAMA
AMT
10
How should a letter that requires a written receipt be mailed?
certified mail
priority mail
registered mail
first class mail
11
The provider you are working with asks you to place a bandage just proximal to the knee
on the front of the knee
just below the knee
on the back of the knee
just above the knee
12
When reviewing a resume, the HR manger does NOT consider the applicant's
age, sex, and race
training related to the person
supplemental education
previous experience
13
Which of the following would be considered a commercial form of health insurance?
workers' compensation
Medicaid
blue cross/ blue shield
Medicare
14
What must happen when more than one policy pays on a claim?
co pay
deductible
coordination of benefits
coinsurance
15
Which type of manual identifies the specific methods for performing tasks?
training
procedures
policy
benefits
16
Performing CPR on an infant or child, circulation is checked by assessing pulse at which point?
brachial
femoral
carotid
axial
17
Which type of pathogen causes mumps, measles, and chickenpox?
Rickettsiae
Parasites
Viruses
Bacteria
18
which conditions is most frequently related to the repetitive use of a computer?
fatigue
eyestrain
lower back pain
carpal tunnel syndrome
19
The goal of the National Health Information Network is to create a
method of communicating EMR software program options
system for exchange of health care information
unified EMR for all health care facilities
standard for computer hardware in health care facilities
20
The type of joint that allows for the greatest range of motion is the
cartilaginous
hinge
suture
ball and socket
21
the truth in lending act requires
accurate info regarding finance charges
use of an independent billing service
routine billing statements
lower interest rates for medical services
22
the type of injection that is administered at a 90 degree angle is
intramuscular
subcutaneous
inhaled
intravenous
23
Manually posting charges usually involves each of the following EXCEPT
day sheet
account summary
HCFA 1500
ledger card
24
a medical report that indicates that a provider made an incision from superior to inferior
frontal plane
coronal plane
transverse plane
horizontal plane
25
A policy manual should include all of the following EXCEPT:
evaluation schedules
wage and salary scales
employment practices
insurance billing techniques
26
A worker who is exposed 2 bodily fluids thru an accidental needlestick should immediately flush
with bleach
with peroxide
with water
with alcohol
27
A person with a hypersensitivity to a bee sting may go into
respiratory shock
seizures
anaphylactic shock
cardiac arrest
28
Which of the following diseases is sexually transmitted?
prostatitis
ovarian cancer
pelvic inflammatory disease
cervical cancer
29
What condition is characterized by an abnormal thickening and hardening of the skin?
melanoma
psoriasis
scleroderma
acne
30
Best practices with manual bookkeeping involve all EXCEPT
writing with red ink
writing numbers clearly
double checking all math
using consistent methods
31
Which of the following is NOT 1 of the 6 rights of medication administration?
provider
dose
drug
route
32
All of the following are part of a medication order EXCEPT
who dispenses the medication
route of administration
name of drug
form of drug
33
Which of the following statements about medical asepsis hand washing is accurate?
MAs should hold their hands upward
MAs should scrub up to their elbows
MAs should turn off the faucet with a used paper towel
MAs should turn the faucet on with a clean, dry paper towel
34
A chemical that is extremely flammable would be given a safety rating of
1
4
2
3
35
How often must the CMA (AAMA) credential be renewed?
annually
biannually
every five years
every three years
36
What is the key to having an effective scheduling system?
tailoring the system to the type of practice
customizing the system to the type of practice
accommodating pt preferences
accommodating the requirements of the insurance claims
37
When alphabetizing and assigning units for filing order, titles are considered
as the third indexing unit
as part of the last name
as the first indexing unit
as a separate unit at the end
38
A medication that increases the amount of urine excreted by the body would be classified as
antiemetic
diuretic
vasopressor
muscle relaxant
39
A durable power of attorney document indicates
Do Not Resuscitate orders
consent for surgical treatment
who the patient would like to make decisions for him
what organs a pt would like to donate
40
licensing for health care professionals, health dept. regulations are examples of
civil law
contract law
administrative law
criminal law
41
Which legal principle is violated when an MA practices outside his/her training
public duty
consent
privacy rights
standard of care
42
Meaningful use of health information technology is a term for
eligible patients
reimbursement purposes
family coordination
rules and regulations
43
providers' fees are generally set by each of the following EXCEPT
usual
reasonable
customary
insurance
44
When stressed, we may exhibit all of the following EXCEPT
anxiety
anger
objective thinking
depression
45
Which is a critical issue regarding the use of a fax machine in a medical office
the time required to train personnel
compromised confidentiality due to access by unauthorized p
the clarity of the documents received
the speed at which the machine works
46
the most important component of the message you communicate is
facial expression
the vocab used
perception of the person receiving the message
body language
47
All of the following statements about shock are accurate EXCEPT
the patient's pulse becomes rapid and weak
the MA can administer meds as ordered by the provider
the patient's blood pressure increases
there is inadequate circulation to body parts
48
Which genetic disorder is characterized by mental retardation?
sickle cell anemia
down syndrome
huntington's disease
cystic fibrosis
49
Which statement accurately describes ethics?
a code of minimal acceptable behavior
a personal moral philosophy of right and wrong
the state's legal standards established for a profession
the federal legal standards established for a profession
50
An elevation of which blood cell count indicates the presence of inflammation in the body?
hematocrit
white blood cell differentiation
erythrocyte sedimentation rate
total hemoglobin
51
What is the role of a computer firewall?
does not allow outside computers access to your computer
limits potential damage from viruses
allows outside access to an office comp but not to databases
protects the computer in the event of a fire
52
Johnson's insurance will not pay for treatment for his asthma because he had it prior to policy
subjective condition
concurrent condition
preexisting condition
exclusion
53
Which condition is detected with the mantoux test?
Syphilis
PKU
HIV
TB
54
source oriented medical records are organized by the
location of a patient's medical record
nature of a patient's complaint
professionals who have documented in the record
treatment methods being used
55
Which of the following is NOT a portion of the large intestine?
cecum
transverse colon
duodenum
ascending colon
56
Which of the following information is considered to be public domain?
a person's past drug addiction
a person's sexual preference
a person's HIV positive status
a person's police record
57
color coding medical records assists with each of the following EXCEPT
removing inactive files
increasing the ability to identify filing errors
increasing efficiency with filing
identifying a patient's diagnosis
58
Which of the following is NOT an OSHA requirement for housekeeping in a medical setting?
biohazard waste collected in impermeable red containers
sharps containers stored in an upright condition
alcohol based hand rub available at all times
double bagged soiled linens
59
Which governmental agency requires employers to ensure employee safety concerning exposure
CDC
OSHA
HCFA
USPS
60
the congenital disorder that involves one or more vertebrae that don't close is called
spina bifida
muscular dystrophy
hydrocele
cerebral palsy
61
Which is NOT a step in controlling bleeding from an open wound on the arm?
applying direct pressure
elevating the arm
wrapping the wound tightly
disinfecting the area
62
An X-ray study that is shot from the back of the person toward the front
PA
lateral
transverse
AP
63
once an account has been submitted to a collection agency, the MA should
send copies of billing statements to emergency contacts
continue to send routine billing statements to the patient
discontinue sending statements to the patient
file for legal action in small claims court
64
The AAMA code of ethics for MAs includes statements about each EXCEPT
honor
supervising provider
continuing education
improving community
65
Which of the following is NOT a component of the physical examination of urine?
Volume
specific gravity
pH
Color
66
Which infection control guidelines are used by all health care professionals for all patients?
Standard Precautions
OSHA guidelines
Universal Precautions
Body substance isolation guidelines
67
In managing practice finances, an adjustment would be used for
indicating accounts turned over to collections
recording payment
recording charges
indicating discounts or write offs
68
Which scheduling system assigns two pts to the same time?
clustering
double booking
stream
open hours
69
V codes in the ICD book are used to identify
accidents
morphology
wellness related procedures
neurologic diseases
70
RBRVS payment structures are based on all EXCEPT
malpractice expenses
regional charges
level of work
experience of the provider
71
Who is the most important member of the health care team?
the patient
the provider
the MA
the nurse
72
Which of the following substances is NOT a normal component of urine?
water
urea
ammonia
blood
73
All of the following cultural influences may affect communication EXCEPT
education
geographic location
sexual orientation
age
74
which of the following is an important aspect of verbal communication?
body language
tone of voice
appearance
gestures
75
when performing screening, the MA must
allow patients to determine their own needs
schedule patients in order in which they arrive
prioritize patients' needs
diagnose patients' symptoms
76
someone who has done damage to another person or their property, what law is this under
breach of contract
case
statute
tort
77
Pt weighs 130lbs, convert to Kg, there is 2.2 lbs in 1 kg. How many kg does this pt weigh?
286 kg
.07 kg
260 kg
59.09 kg
78
casts found in urine are formed from
calcium
lipids
proteins
carbohydrates
79
A person who is injured on the job may be covered by
HCFA
Medicaid
workers' compensation
CHAMPUS
80
Which term means difficulty breathing?
Dyspnea
bradypnea
eupnea
Apnea
81
Muscular movements that are out of conscious control ( e.g., the heart beating) are called
voluntary
involuntary
antagonist
agonist
82
The type of medicare coverage that provides benefits for inpatient medical care is
Medicare B
Medicare E
Medicare A
Medicare D
83
Which of the following is a characteristic of a malignant tumor?
smooth borders
slow growth
encapsulation
irregular shape
84
In order to accurately locate an ICD code, which section of the book would you use first?
Volume III
Volume I
appendix
Volume II
85
when taking a telephone message, everything BUT the following should be included:
diagnosis of the patient the message is about
reason for call
full name of person leaving message
time and date of call
86
Ticker files are helpful in
processing payroll
sending billing notices
scheduling the provider's time
providing reminders for routine medical appts.
87
The type of immunity that is developed from being vaccinated is
artificially acquired passive immunity
artificially acquired active immunity
naturally acquired active immunity
naturally acquired passive immunity
88
Advanced Beneficiary Notices must be used for pts with what type of insurance
blue cross/blue shield
Medicare
Medicaid
TRICARE
89
A medication that is ordered to be delivered in a sublingual route would be
inserted into the rectum
placed under the tongue
placed in the cheek
swallowed
90
A medical office that transmits info over a wireless network must ensure that
allows the provider to transmit info while doing pt visits
can be accessed by the appropriate insurance companies
allows staff to transmit info from home
the network meets HIPAA guidelines
91
Which type of check is used most often for writing payroll checks?
money order
voucher check
certified check
cashier's check
92
Which term describes a woman who has never been pregnant?
Nullipara
Multipara
Multigravida
Nulligravida
93
when seeking employment, a person who has job experience should use:
a chronological resume
a complete resume
an information mapping resume
a functional resume
94
A burn that has penetrated to the bone would be considered
75%
full thickness
superficial
100%
95
which payroll forms must be submitted to the Social Security Administration each year?
W6
1099
W2
W4
96
If an office determines it will accept personal checks as payment, it is important to
follow truth in lending guidelines
verify policies with the practice's bank
implement use of a restrictive endorsement
clearly post the policy
97
How are claims managed when both parents are covered by health insurance?
the father's plan is always primary
claims 4 the family are paid according to the birthday rule
the mother's plan is always primary
double benefits are paid for the children
98
Diseases caused by which type of pathogen are treated by antibiotics?
parasite
bacteria
fungi
virus
99
Which statement is accurate regarding ventricular tachycardia?
life threatening
occurs in healthy people
causes severe chest pain
often seen in patients using depressants
100
Homeostasis refers to what?
a sterile environment
a complete procedure
internal equilibrium
rapid heart beat
101
What is the purpose of the certification credential for MAs?
meets state licensure requirements
required for graduation
guarantees a job
indicates an MA's professional and technical competence
102
Appropriate treatment for an acute sprain or strain would include all BUT which
rest
elevation
ice
range of motion
103
calls made to a patient's home in order to collect money owed to a practice are regulated by
CLIA
the truth in lending act
the AMA
the fair debt collection act
104
A prescription that indicates a medication should be administered "OD" would go where?
right eye
left ear
right ear
left eye
105
Which of the following statements is accurate regarding vitamins?
vitamins are simple molecules
A, B, D, and E are fat soluble
B and C are water soluble
Vitamins are needed in large quantities
106
Which is a major disadvantage of NOT seeking care for an illness until it becomes advanced
denial postpones the inevitable
the patient does not have time to deal with death
pain management and treatment may not work as well
the family can prepare without frightening the patient
107
which type of resume highlights one's special qualities?
functional
targeted
concise
chronologic
108
which of these interviewing tips is accurate?
give lengthy answers to all questions
think carefully before answering questions
do not as questions as you may appear confused
answer questions "off the cuff"
109
Health care workers are mandatory reporters in all BUT which following situations?
alcoholism
death
child abuse
elder abuse
110
Which of the following is an advantage of accepting credit cards in an ambulatory care setting?
credit cards eliminates having to file insurance claims
they money is available to the practice within 1 day
there are no fees to be paid by the practice
maintaining pt confidentiality is not a problem
111
The metric prefix which refers to one-millionth of a unit
meter
micro
kilo
gram
112
A medical assistant must NEVER
give a medication after a direct order from the provider
perform a venipuncture
imply that he or she is a nurse
perform a lab test
113
the most common disorder of the urinary system is
cystitis
renal calculi
urinary tract infection
glomerulonephritis
114
The yellow portion of the safety warning label indicates which of the following?
biohazard level
chemical instability
health hazard
fire hazard
115
Which term describes an infection of the middle ear?
Otitis media
Otitis externa
Otalgia
Otorrhagia
116
Which program provides health care coverage for low income individuals?
CHAMPVA
CHAMPUS
Medicaid
Medicare
117
provider asks you to provide a patient with samples of a new medication, you are
dispensing medication
prescribing medication
administering medication
compounding medication
118
E codes in the ICD book are used to identify
wellness related procedures
accidents
cardiovascular diseases
morphology
119
An individual with a blood type O positive is considered
a universal donor
ineligible to donate
a universal recipient
able to donate only to ppl with O positive blood
120
which of the following is NOT vital resume information?
home address
education
date of birth
work experience
121
Type of urine sample that requires a patient to avoid eating and drinking prior to voiding is
first morning
random
fasting
24 hour
122
The method used to clear an airway obstruction in an unconscious adult is
finger sweep
CPR
back blows
chest thrust
123
Materials Safety Data Sheet (MSDS)
must be assembled and maintained
is used for training programs only
commends manufacturers
briefly explains the level of risk for each product
124
In order to track inventory in an office, the most appropriate type of software to use would be
EMR
spreadsheet
word processing
billing
125
which of the following is NOT considered a part of negligence
denial
damages
direct cause
duty
126
a medical professional who is convicted of nonfeasance would have
violated confidentiality
performed a duty outside her scope of practice
performed an illegal act
failed to perform necessary treatment
127
Use of alcohol based hand rub is acceptable in which of the following situations?
before and after using the restroom
following processing of microbiologic specimens
after contact with body excretions
before and after eating
128
A drug that increases the effect of another has which type of effect?
topical
remote
local
synergistic
129
The component of blood that is responsible for clotting is
plasma
leukocyte
thrombocyte
serum
130
Pediatric medication dosages are figured based on the child's
age
height
gender
weight
131
When the medical office wins in small claims court, the money is collected from the pt by
the bailiff
the patient's insurance company
the medical office
the probate court
132
Which of the following is information about a medication that is NOT found in the PDR?
precautions
dosage and administration route
generic name
the shape of the pill
133
The act of evaluating the urgency of a medical situation and prioritizing treatment is known as
screening
empathy
diagnosing
trauma
134
The MA you work with always changes the subject when you bring up topics, behavior considered?
professional
passive
passive aggressive
assertive
135
which of the following tells the computer hardware what to do?
motherboard
system software
application software
the modem
136
All of the following statements about Good Samaritan laws are true EXCEPT
providers must act in a reasonable and prudent manner
the conditions of these laws vary in each state
these laws don't provide legal protection to on duty care...
no matter what level of training, providers must do every...
137
Which type of injection is made into the fatty layer just below the skin?
intradermal
intravenous
subcutaneous
intramuscular
138
Sally new pt arrives, while copying her insurance card you notice she needs to pay 20% 4 visit
exclusion
co payment
deductible
coinsurance
139
The standard of professional conduct for a certified medical assistant should be
based on the Hippocratic oath
determined by the state's medical practice act
in keeping with the AAMA Code of Ethics
outlined by the provider or employer
140
The classification of drugs with the lowest potential of abuse is
Schedule I
Schedule IV
Schedule V
Schedule III
141
Which statement is accurate regarding Americans with Disabilities Act (ADA)
The ADA applies only to medical practices and health care
The ADA applies only to state/federal government agencies
The ADA applies only to businesses with 15 or more employees
The ADA applies to all business
142
An office operating on a wave schedule will
schedule pts in specific time increments
allow for walk in pts at any time
schedule two pts for the same apt time
have groups of patients arriving at relatively the same time
143
which of the following is true of HIPAA?
health care facilities should appoint a privacy officer...
students performing internships may not access computer sys.
regulations do not apply to pts seeking care under governmen
hospitals are prevented from releasing homicide..
144
Which of the following is NOT an important quality for an MA?
ability to work as a team member
flexibility
initiative
ability to delegate
145
Jones's insurance requires that she pay $400 before services. The $400 would be referred to as
a co payment
a premium
coinsurance
a deductible
146
Which of the following helps an MA to manage time well?
asking pts to jot down their complaints in their charts
reading email while answering pt calls
identifying priorities
asking pts to email rather than call with questions
147
A patient who is undergoing a surgical procedure signs a consent. this refers to as
tort contract
implied contract
expressed contract
breach of contract
148
Which of the following would NOT be considered an intentional tort?
defamation of character
assault
negligence
fraud
149
which statement is accurate regarding a cover letter?
it should be bulleted
may be addressed "to whom it may concern"
the purpose of the cover letter is to ask for an interview
include list of references
150
The sac that covers the heart is referred to as the
myocardium
endocardium
epicardium
pericardium
151
Parenteral medication is administered via
the mouth
an injection
the skin
inhalation
152
accounts receivable refers to
money owed by the practice
money owed to a practice
money collected by a practice during the day
petty cash expenditures
153
The "base" of a medical word is called the
root
combining form
suffix
prefix
154
What is the primary purpose of managed care plans?
to control patients' access to providers
to allow patients to manage their own care plans
to provide comprehensive heath care at a reasonable cost
to provide acute care only
155
Which body system does the acronym PERRLA refer to?
gastrointestinal system
nervous system
respiratory system
cardiovascular system
156
Robby is coming down with chickenpox but does not have any symptoms yet, he is now at the
prodromal stage
incubation stage
declining stage
acute stage
157
A medication that is to be taken twice a day would be indicated as
tid
bid
qd
qid
158
You are a MA in a ambulatory care facility, an emergency situation arises, what should you do?
give first aid
call 911
assess the patient
notify the provider
159
Which term describes a reason why a medication should NOT be administered?
cross tolerance
potentiation
side effect
contraindications
160
Which of the following are used in conjunction with CPT codes?
V codes
E codes
injury codes
Modifiers
161
Which of the following is used as a contrast medium for a radiographic lower GI exam
Air
A barium enema
Iodine salts
A barium swallow
162
Which of the following is used when there is not enough info to find a more specific code?
CC
NOS
NEC
V codes
163
Consent for treatment may usually be given by
the person accompanying the patient
a legally competent patient
any minor over 16
the patient's closest relative
164
The portion of the brain that is responsible for higher thought processes (logical thinking)
frontal lobe
occipital lobe
temporal lobe
cerebellum
165
Hypodermic needles are most appropriate for what?
allergy injections
aspirations
intramuscular and subcutaneous injections
insulin administration
166
Appropriate first aid for a pt with a case of acute frostbite would include
warming the area by creating friction
immediately raising the pt's core body temp
applying debriding necrotic tissues
immersing the area in warm water
167
Which of these positions is used for the treatment and examination of the back and buttocks?
prone
lithotomy
supine
dorsal recumbent
168
After an interview, the applicant should
promptly send a follow-up letter
send a lavish thank you letter
telephone to say thank you
telephone after 3 days to check the status of application
169
The mineral that is important for the formation of bone tissue is
iron
zinc
magnesium
calcium
170
a block letter style includes
centered address, signature line, and first paragraph
centered paragraphs with all other components at the left
all components centered
all components starting at the left margin
171
the stage of grief in which patients attempt to make promises to change their situation
anger
depression
denial
bargaining
172
A medication that is classified as an expectorant would have what effect?
dilate bronchi
decrease nausea
increase the amount of mucus being expelled
prevent coughing
173
Redirecting a socially unacceptable impulse into one that is socially acceptable is called
denial
regression
repression
sublimation
174
Which of the following is a type of bacteria?
Protozoa
Streptococci
Tinea
Scabies
175
which of the following tasks is NOT assigned to the HR manager?
performing employee evaluations
creating office manuals
providing employee training
hiring and firing personnel
176
Which immunization must be available free to all health care employees?
Hep C
Hep A
Hep B
TB
177
What is the highest level in Maslow's hierarchy of needs?
self-actualization
love needs
esteem needs
safety needs
178
which of the following is a progressive degenerative disease of the liver?
Cirrhosis
Hepatitis B
Hepatomegaly
Hepatitis A
179
the structure that is responsible for the formation of urine is the
cortex
minor calyx
nephron
medulla
180
Tiffany wants a well paying MA position, which statement is accurate regarding her search?
cold calling to offices that are not advertising
every CMA (AAMA) is guaranteed a well paid position
networking is her most effective tool in finding a position
running down all leads is her most effective tool
181
Which condition is commonly known as fainting?
tinnitus
bruit
vertigo
syncope
182
The certifying board of which organization awards the RMA credential?
ABHES
AMT
CMA
AAMA
183
which of the following statements about completing an employment application form is accurate?
using either a pen or pencil is acceptable
complete the application quickly
write "see resume"
following instructions is very important
184
Exposing bacterial growth to a antibiotic in order 2 determine effective treatment of infection
culturing
inoculation
taxonomy
sensitivity testing
185
which federal law requires employers to verify the right of employees to work in the U.S?
Immigration Reform Act
equal pay act
civil rights act
fair labor standards act
186
statutes of limitation apply to everything but
negligence
fraud
malfeasance
murder
187
When preparing a check to a supplier, the MA should
record the payment on the correct ledger card
endorse with "for deposit only"
reconcile the bank statement
verify the expense has been approved
188
Each of the following is objective information EXCEPT
prescribed treatment
lab data
diagnosis
patient's complaint
189
All of the following are acceptable wrappings for autoclaving EXCEPT
paper wrapping
aluminum foil
plastic pouches
muslin
190
when scheduling an outpatient procedure, each of the following should be completed EXCEPT
precertifying the admission
obtaining necessary preauthorizations
notifying the pt of the arrangements
making arrangements with the facility
191
Which type of nutrient contains the most calories per gram?
carbohydrate
fat
protein
Vitamin
192
Most managed care organizations provide a capitated payment for services. This means that
patients' premiums will never change
patients must pay excess charges out of their own pocket
they will not pay for services covered by another company
a maximum payment for services is set
