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office management Flashcards | StudBud
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office management
office management
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review questions #officemanagemnt
Flashcards
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Questions
20
Answers
1
What doctor identified salmonella?
None of the above
James Law
Daniel Salmon
Walter Collins
2
To save time during an appointment, it is okay to have a client restrain their pet?
true
false
3
Pet insurance works in a similar manner to human health insurance?
True
False
4
What is a group of terminals connected through a server but in different areas?
The internet
None of the above
Routing system
Network
5
Which of the following is considered an acceptable method of providing clinic specific training
All of the above
On the job training
Staff meetings
Continuing education course
6
Where are the controlled drugs maintained?
In a closet
In the bathroom
On the front desk
On the wall in a lock box
7
What does OSHA stand for?
None of the above
Occupational Safety and Health Admistration
Organization of Safety Hazard Administration
Organization of Safety Hazard Awareness
8
Define euthanasia?
Murdering an animal
Putting an animal to sleep
None of the above
A humane way to end an animals life
9
What does SOAP stand for?
None of the above
Subjective, Objective, Assessment, Plan
All of the above
Subjective, Objective, Administer, Plan
10
When an error is made on a medical record, how do we correct it?
none of the above
Erase it
Use white out liquid and write over it
Place a single line, date and initial
11
What are 3 stages of grief?
Bargaining
Anger
Denial
all of the above
12
Name one digital technology found in the veterinary hospital?
Cellphone
digital otoscope
All of the above
None of the above
13
The types of staff positions needed will vary depending on the size of the practice?
true
false
14
Anyone entering the operating room during a surgery should be wearing appropriate clothing?
true
false
15
Who was the first professor to teach Veterinary Medicine?
Florence Kimball
Dr. Walter Collins
Dr. James E. Salmon
Dr. James law
16
What year did the endangered species act pass?
1973
1998
1951
1987
17
What percentage of scheduled appointments are reminder mailers sent out to clients?
70%
50%
40%
60%
18
How long must we maintain medical records at the veterinary facility?
4 years
10 years
15 years
7 years
19
Who may handle and administer controlled drugs?
Office manager
Veterinarian and Veterinary Technician
Veterinary Technician
Veterinarian
20
Where was the 1st veterinary institution located?
Columbus, OH
Dallas, TX
Philidelphia, PA
Denver, CO
