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POBF Midterm
POBF Midterm
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PBoF 3.01-3.02: Goal Setting PoBF 1.01-2.03 : Take Notes!
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1
Which of the following is one of the basics of goal setting
Wishing for your goal
Reviewing and updating your goal
Defending your goal
Sharing your goal with others
2
Which is a true statement about a management information system (MIS)?
It includes people, processes, and practices.
It does not assist with a business's information management program.
It may be one part of a business's overall information management program.
It is the same thing as an information management program.
3
If a company develops a new product, method, strategy, or process, it is known as a(n)
reinvention
creative output
innovation
connection
4
Which is the
most
efficient tool for gathering the external information that businesses need?
library
software
textbooks
Internet
5
Businesses assess their information needs to determine the type of information that will help them deal with:
job applicants
specific problems
ethical issues.
personal relationships
6
Which of the following is a benefit of goal setting:
Distracting you from your target
Impressing other people with your goals
Providing a way to measure your progress
Ensuring you accomplish all your goals
7
Doug is 18 years old and has decided to run for president when he turns 35. He has set which type of goal?
unrealistic
long-term
short-term
unattainable
8
Which of the following is an example of a time-bound goal:
“I will become the company’s top salesperson.”
“I will earn $100,000 a year by age 35.”
“I will pursue a career helping to preserve the environment.”
“I will make 40 sales calls.”
9
When businesses give formalized information to employees, customers, or other businesses, often use ___ communication:
upward
lateral
verbal
written
10
Which is an important component of computer systems?
software
Internet
website
e-commerce
11
Information management can be a challenge because:
no one wants to participate in it.
there is only one “right” way to do it.
many people do not understand what it is.
there is often not enough information to manage.
12
Kevin edits a professional report, he is not sure whether to italicize or underscore a book title. He Should?
ask his coworker for advice.
refer to the appropriate publisher's style manual.
look up the information in a current dictionary.
identify the readers' preferences.
13
When organizing information to present in a business report, it is effective to:
remain objective.
develop an outline.
interpret the data.
determine the purpose.
14
Results-oriented goals focus on
people
money
time
outcomes
15
The reason businesses obtain information usually is to apply it in order to:
evaluate a source.
determine a need.
accomplish a task.
develop a database.
16
What production activity evaluates products to make sure that the products meet certain quality standards?
form utility
standardization
follow-up
automation
17
The first step in maintaining an inventory of supplies for the business is to:
develop a list of supplies that the business needs.
compare prices among vendors.
conduct research to find vendors that sell the supplies.
organize a space to store the supplies.
18
In which part of a SMART goal would one track progress toward his/her outcome?
timely
measurable
realistic
specific
19
Which of the following is a common risk of innovation:
Paradigm shift
Economic downturn
Competitive advantage
Loss of jobs
20
Which type of business is known for often being the most innovative?
Large businesses
New businesses
Old businesses
Small businesses
21
Which type of innovation relies on a significant change in thinking?
Process
Paradigm
Psychological
Product
22
Why is it often important to take notes during meetings or presentations?
The speaker is difficult to understand.
The audience needs something to do.
This information will be needed later.
Writing keeps the mind focused.
23
Which is a reason why it is important to organize information before preparing a business report?
to identify the target audience
to arrange findings in a logical manner
to understand the purpose of the report
to investigate the cause of the problem
24
The following information appears at the end of all of Molly's outgoing e-mails:
attachment
carbon copy.
etiquette
signature.
25
An example of a performance goal is
learning precision machinery techniques.
understanding the basics of hotel management.
mastering Microsoft Excel.
completing your financial-planning certification
26
A business that writes letters to customers to confirm their orders or requests should make sure that the letters has:
all the necessary information.
exchange rates.
a map of all business locations.
product ratings and grades.
27
In history class, Dr. Smith is going over a timeline of the events that led up to World War II. Which note-taking strat?
outlining
charting
mapping
Cornell notes
28
Which is a characteristic of good customer service?
taking a long time to reply
offering quality service
offending people
asking many questions
29
Which type of innovation occurs when the new product is released to the public?
paradigm
process
product
position
30
The quickest way businesses can obtain information about new vendors that are in other parts of the country?
by phoning an agent
by searching the web
by sending an e-mail
by sending an e-mail
31
Assigned employees to assist in making the bracelets. production activity step is this?
production
purchasing
planning
dispatching
32
Individuals who are able to defend their ideas objectively provide others with:
emotional information.
logical evidence.
personal opinions.
33
In the decision-making process, which step occurs
after
the need is determined?
making a decision
considering the choices
acting on the decision
gathering the information
34
All calls coming into a business should end as pleasantly as possible in order to:
help an employee get a good review.
leave a good last impression with callers.
provide callers with accurate information.
make the best use of an employee's time.
35
Which is an internal factor that might influence a business owner's decision making?
comfort with risk
competitors' activities
market share
opinions of others
36
Maintaining an inventory of supplies helps a business to:
establish sales goals.
operate efficiently.
evaluate processes.
locate vendors.
37
A company decides to start marketing its health food bar as a candy bar. Which type of innovation is taking place?
Positioning
Practical
Paradigm
Product
38
Employees who have innovation skills are able to:
react to problems.
socialize effectively.
think in new ways.
behave aggressively.
39
Which of the following is a goal that takes priority over other activities:
Learning goal
SMART goal
Performance goal
Effective goal
40
Bernard’s business is more successful than his competitors’ because he is innovative, which gives him a
competitive destruction.
creative advantage
creative destruction.
competitive advantage.
41
Which is an example of a textual graphic that is used in a business report?
Pie chart
Map
Pictograph
Flowchart
42
Emma used her textbook to complete a study guide for her midterm exam. What type of source is the textbook?
historical
formal
primary
secondary
43
It is easier for employees to develop positive customer/client relations if employees understand that each customer is:
like most others.
a possible problem.
in a hurry.
a unique individual.
44
One way for businesses to obtain needed information efficiently is to:
read a book.
contact a competitor.
access a database.
schedule an interview.
45
Which is a formatting characteristic of a full-block business letter?
indented first paragraph
no paragraph indents
using a right justification for all paragraphs
double-spacing within the paragraph
46
Which software program would a employee use to prepare a form letter to inform the company's clients of a pricing change
word processing
database
presentation
spreadsheet
47
By purchasing just the quantity of supplies that is needed, purchasing can:
plan the company's cash flow.
minimize inventory investment.
provide an uninterrupted flow of supplies.
buy supplies at the lowest possible price.
48
Anri is known at work for having unique ideas, approaches, & solutions to her business’s problems. She possesses:
creativity
resilience
Psychological
Product
49
Why is it important for businesses to store information for future use?
to make it accessible
to protect it from overuse
to interpret data
to establish quality control
50
Which of the following is a reason why innovation is important:
Innovation eliminates competition.
Innovation leads to creativity.
Innovation ensures a business will succeed.
Innovation helps the economy.
51
An important problem-solving skill for individuals to have is the ability to be:
objective.
aggressive.
judgmental.
economical.
52
Which of the following is a category of innovation:
Product
Physical
Piloting
Psychological
53
Google has a relaxed atmosphere and believes that creativity comes from a stress-free workplace. What type of person is
controller
collaborator
strategic
analyzer
54
Attainable goals are those that can be
pinpointed
timed
reached
measured
55
As a specific outcome you intend to work toward, a goal is a(n)
performance
evaluation
target
skill
56
What is one of the
most
important components of the production process?
goods and services
human resources
inputs and outputs
new technology
57
A paradigm innovation occurs when:
there are improvements on the product.
processes are being improved to generate benefits.
major shifts in thinking cause change.
the product is marketed in a different way.
58
Which of the following is an example of a measurable goal
“I will help my work team members succeed."
“I will earn a raise.”
“I will become a professional pilot.”
“I will write 1,000 words by the end of the day.”
59
In order to be understood on the telephone, a business's employees should
always
:
speak from notes.
use technical terminology.
speak rapidly.
enunciate clearly.
