Business communication

In Canada we prefer a space zone of 122 to 360 cm (4 to 12 feet) when communicating with acquaintances known as the

Grandstanding is an effective listening skill

Which of the following is the most effective closing sentence for a memo or email message making a request?

The pen is mightier (than, then) the sword

Define bias

Which one of the following techniques is an example of using white space effectively?

Which of the following is not a barrier to effective listening

Which writing technique will be most effective for an online sales message?

The ___(two words) of a memo/email message is critical as it determines how quickly the receiver will read the message

Negative sentences are more effective than positive sentences

Another name for the direct pattern is _______________.

The text states that the second stage of the writing process is.

Please kneel at the (altar, alter).

Even though the purpose of the email or memo is summarized in the subject line, that purpose should be restated in the

The text suggests that preparing a(n) ____________ before writing may help you to organize your ideas.

Patients tire of staying in a (stationary, stationery) position for too long.

They need his (assent, ascent) before proceeding with the renovations.

The expression true facts is an example of a(n) _________________.

Which of the following salutations is most appropriate for a potential employer?

An example of _______ language would be to write Your order will be couriered March 16 rather than Your order cannot

Unsolicited email sales messages are often called ______________________.

The restaurant offered a five- (coarse, course) meal

Walmart hopes to _______ a boost in sales by adopting a new logo identified with high performance.

Your answers are (alright, all right).

A modifier is ___________ when the word or phrase it describes is not close enough to be clear.

___________ are technical expressions that have become fashionable and are often meant to impress rather than express.