The World of Innovative Management

Question 1

The more unpredictable the environment, the greater the ...............................

Accepted Answer

opportunity.

Question 2

Management principles have moved from the traditional approach to new .....................

Accepted Answer

competencies.

Question 3

All managers should make good ..........................

Accepted Answer

leaders

Question 4

............ is responsible for major devisions or departments.

Accepted Answer

Middle Managers

Question 5

Management is the attainment of

Accepted Answer

organizational goals in an effective and efficient manner

Question 6

.... is using techniques that enable you to get more done in less time and with better results.

Accepted Answer

Time Management

Question 7

Maintaining information links are the activities consistent with the _____ role.

Accepted Answer

liaison

Question 8

Roles that pertain to managers making a choice or taking action is called:

Accepted Answer

decisional roles

Question 9

How an organization goes about accomplishing a plan is a key part of the management function of

Accepted Answer

organizing

Question 10

....... emphasized the fourteen principles of management that should guide managerial behavior.

Accepted Answer

Henry Fayol

Question 11

Managers in non-profit organizations direct their efforts toward generating ...................

Accepted Answer

social impact

Question 12

Today's effective manager is a(n) ............ who helps people do and be their best.

Accepted Answer

enabler

Question 13

A President and his organization face issues related to the environment. He will need to use:

Accepted Answer

conceptual skills

Question 14

A manager's ability to work with other people and to work effectively as a group member:

Accepted Answer

Human skills

Question 15

Joy was praised by her boss for showing superior customer service to a problem customer.

Accepted Answer

This is an example of effectiveness.

Question 16

....... are at the top of the hierarchy and are responsible for the entire organization.

Accepted Answer

Top Managers

Question 17

The _____ environment affects organizations indirectly.

Accepted Answer

general

Question 18

The use of influence to motivate employees to achieve organizational goals.

Accepted Answer

leading

Question 19

Managers of small businesses often see their most importat role as that of a spokesperson and

Accepted Answer

an entrepreneur

Question 20

Most new managers are ........................ managers.

Accepted Answer

Front-line

Questions 20