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1
The use of marked money is required when storing a minimum of how much funds over night?
D. 7,500
A. 9,000
B. 8,500
C. 8,000
2
Marketing is restricted from purchasing advertising space for...
A. Special programs
C. Lunch meal menus
D. Alcoholic beverages
B. Limited sale items
3
.
A. Non-personal service
D. Individual service
C. One-time service
B. On-call service
4
What is not an additional source of non-appropriated funds (NAF)?
C. Local fees and charges
A. Surcharges
D. Army and Air Force Exchange Service (AAFES) dividends
B. Donations
5
When accounting for assets, which assets require internal controls?
C. Cash/ equivalents, fixed assets, resale merch, and consumable sup only
A. Cash or cash equivalents and resale merchandise only
B. Cash or cash equivalents and fixed assets only
D. cash/equivalents,fixed assets,resale merch,consumable sup and securities
6
When developing a master task listing (MTL) , who determines which tasks in the STS apply to their specific mission?
A. Individual
B. Supervisor
C. Flight cheif
D. Training manager
7
Which is not a duty or responsibility of a SVS specialist?
B. Performing FSS operations
C. Documenting FSS functions
A. Managing Force Support Squadron (FSS) functions
Inspecting and evaluating FSS activities
8
Which resource contains line descriptions that show current and future positions and unit personnel?
C. Unit Manpower Document (UMD)
A. Base Level Service Delivery Model (BLSDM)
D. Personnel Data System (PDS)
B. Unit Personnel Management Roster (UPMR)
9
What does part 1, section C, of the career field education and training plan (CFETP) describe?
A. Mandatory training requirements for each skill level
B. Duties and information
C. Resource constraints
D. General information
10
What is the minimum rank Airman must attain before becoming a superintendent ?
B. MSgt
D. CMSgt
C. SMSgt
A. TSgt
11
When developing a contract, what might also be needed?
D. Legal representation
B. Individual service contract
C. Airmen
A. Contract contingency clause
12
What is critical in the beginning phase of facility improvement projects?
C. Annual inspection
D. Approved source
A. Identify the fund source
B. Proper justification
13
.
C. 179
B. 139
D. 365
A. 89
14
For losses up to and including $50, who conducts an informal review and files the documentation in the activity?
C. Activity manager
D. Supervisor
A. Combat support flight cheif
B. Resource manager (RM)
15
At what organizational level are procurement funds controlled?
A. Flight
C. Installation
B. Squadron
D. Major Command
16
In what situation do you not use individual service contracts?
C. When the service will only be provided one time
A. When the contract is less than one year
D. For service that the individual is obligated to provide NAFI as a result
B. When the contract will be paid on a per job basis
17
Which award's scope does not lend itself to a particular function or activity?
A. A1 Special Recognition
B. Individual Legacy
C. A1 Community
D. Installation
18
.
A. Sound
C. Indigent
D. Inexpensive
B. Internet
19
What does part 2 of the career field education and training plan (CFETP) not provide ?
A. Major command (MAJCOM) unique training requirements
D. Resource constraints
C. Course objectives list
B. Available support materials
20
After being trained, what documents should the contractor officer representative (COR) be familiar with?
C. Phase 1 and 2 training
D. SOW, service delivery summary, quality assurance surveillance plan
A. Blank purchase statement, unit manning doc, NAFI
B. Quality assurance personnel, quality assurance evaluator, SOW
21
Who is responsible to prevent and report losses?
D. Civillian and secfo personnel
B. Military and civillian personnel
C. Civillian personnel only
A. Military personnel only
22
.
C. Air Force Material Command (AFCC)
A. Air Combat Command (ACC)
D. Air Education and Training Command (AETC)
B. Air Mobility Command (AMC)
23
When establishing goals for the budget process, the activity manager considers all these factors except the...
A. Desired construction and facility alterations
D. Mission changes that will affect base population operations
C. Amount of non appropriated funds (NAF) available
B. Need for new equipment or repair of existing equipment
24
When replacing equipment, condemnation occurs when...
D. The cost of repair exceeds
C. The item can be repaired but funds are not available
B. Deemed unusable by staff
A. A newer model is available
25
In the culture element of customer service, what is NOT a method of creating customer service culture?
B. Establishing expected behaviors attached to the organizations policy
C. Training
A. Understanding what an organization stands for-its goals, mission, vision
D. Building a foundation with a good understanding of meaning and purpose
26
What does the term credential refer to in reference to AF development?
B. Any professional certification, license, or registry
D. Put simply, your degree plan
A. Required training for promotion
C. Rank, time in grade/ service to meet AF mission requirement
27
How many special events/community-wide events should be provided annually to promote community cohesion?
C. 6
B. 4
A. 2
D. 3
28
What form is used to request for ground transportation support?
A. AF Form 868
C. DD Form 578
B. AF Form 938
D. AF Form 301
29
According to AFMAN 34-202, procedures for protecting NAF assets, who approves funds storage limits?
B. Resource manager (RM)
D. Installation commander
C. Squadron commander
A. NAF accounting officer
30
What force support recognition program recognizes excellence in AF food service?
D. Lieutenant General Norm Levy Service Award
A. AF Innkeeper Award
C. 12 Outstanding Airman of the Year Award
B. John L. Hennesy Trophy
31
For losses that exceed $1,000, who appoints an investigating officer?
B. Sustainment flight cheif
C. Resource manager (RM)
A. FSS commander
D. Installation commander
32
Nomination packages for the JLH Trophy consist of AF Form 1206, nomination for award and AF IMT
B. 1038, Food Service Evaluation Record
D. 3587, Quarterly Healthy Choice Checklist
A. 977, Critical Item Checklist
C. 1650, Dinning Facility Hall Record
33
Who is the single custodian for all NAF assets, unless another individual is appointed as directed by AFI 34-201,use NAF
D. Force Support Squadron commander
B. Flight cheif
A. Supervisor
C. Resource manager (RM)
34
The resource management flight chief uses which AF Form to maintain change and inrest fund cash accountability all times
C. 2556
A. 1875
B. 1876
D. 2557
35
Who has the single greatest impact on mission accomplishment's?
D. Commanders
A. Supervisors
C. Trainers
B. Trainees
36
Which organization allocates appropriated fund (APF) money?
D. Congress
B. Non-appropriated funds instrumentalities (NAFI) office
C. Commissary
A. Army and Air Force Exchange Service (AAFES)
37
We are required to rotate though at least two of the 5 core areas in SVS prior to the award of the...
C. 5 level
A. 9 level
D. 3 level
B. 7 level
38
Direct mail advertising is sent to FSS customers who...
D. Live in the local area
B. Have previously utilized the services offered
C. Have never used the services offered
A. Have voluntary signed up to receive
39
When do activity managers make deposits to the central cashier or financial institution to keep cash on hand a minimum?
A. Daily
B. Weekly
D. Quarterly
C. Monthly
40
The career field education and training plan (CFETP) provides all of the following except?
C. A clear path to instill a sense of industry in career field training
D. Minimum core task requirements for the associated Air Force specialty
A. A career path to success
B. Life-cycle education/ training requirements
41
How many months of enrollment do individuals in journeyman (5 skill level) upgrade training have to complete their CDC?
B. 15
A. 13
C. 17
D. 1
42
Trainers are selected based on their...
B. Motivation
D. Rank
C. Experience
A. Time in grade
43
Who provides Accounting Support to the FSS?
C. NAF resale operations personnel
B. Resouce manager (RM)
D. NAF activity manager
A. NAF accounting office (AO) personnel
44
What training must Airman have for basic Airman and deployment readiness?
A. Home station training
B. Customer service training
C. Search and recovery training
D. Airman family readiness training
45
When it is safe, who should you inform that a robbery is committed?
A. Supervisor
D. Squadron commander
B. Security forces
C. Activity manager
46
When replacing equipment to modernize, the justification must describe/promote efficiency in money, manpower,....
A. Time and ease od use
D. Productivity and ease of use
C. Productivity and useful life
B. Time and productivity
47
How often are individual and program awards awarded?
D. Annually
B. Monthly
C. Quarterly
A. Weekly
48
What type of contract is negotiated for service that do not require unique skills?
A. Incentive
B. Concessionaire
D. Non-personal service
C. Individual service
49
At what initial dollar amount are procurement funds reserved for?
C. 30,000
A. 50,000
B. 40,000
D. 20,000
50
After purchasing new piece of equipment when should a replacement be programmed into the long range capital improv plan?
A. Immediately
C. Three years
B. One year
D. Five years
51
Which document is designed to help training managers and trainers conduct effective,standardized OJT throughout svs job
D. Career field standards (CFS)
B. Specialty training standards (STS)
C. Service training aid (STA)
A. Career field education and training plan (CFETP)
52
Cat-A funding for facility improvements are 4 for sustaining facilities such as fitness centers, community centers,
D. Clubs and golf courses
A. Libraries and intramural sports fields
B. Family camps and aero clubs
C. Youth activities and pools
53
which force support awards are the most prestigious in the A1 community?
C. A1 Community
A. A1 special recognition
B. Individual Legacy
D. Installation
54
what is one liability requirement to apply for Air Force Credentialing Opportunities On-Line (AF-COOL)?
A. Are not on control roster(exceptions UIF) and are current on pt test...
B. Must obtain commander approval to complete most credentials while active
C. Possession of 5-skill level in primary AFSC
D. Have a profile in the AFVEC with approved degree plan
55
The purpose of the force support awards and recognition program is to...
C. Ensure promotion to next rank is achieved
B. Employ personnel at major command (MAJCOM) positions
D. Ensure qualification to next skill level
A. Recognize our best performers and best installation-level programs
56
The primary consideration during a robbery is
B. Activating the robbery alarm
C. Giving the robber marked money
A. Safeguarding of human life
D. To remember in which direction the robber went
57
What is the minimum number of months required for OJT prior to the 7-skill level upgrade?
A. 9
B. 12
D. 18
C. 15
58
What type of contract is designed to motivate contractor's efforts and discourage contractor inefficiency?
A. Concessionaire
C. Individual service
D. Non-personal service
B. Incentive
59
Who approves operating instructions (OI) establishing procedures for use of imprest funds?
A. Supervisors
C. Resource managers (RM)
B. Activity managers
D. Non-appropriated fund financial analyst (NAFFA)
60
An administrative assistant preps research and docs for another dept. what type of customer does the assistant serve?
D. All of the above
B. External customer
C. None, the work his being done for the same company
A. Internal customer
61
For losses from$50 to $250, the activity manager conducts a review and provides a brief written explanation to the...
A. Resource manager (RM)
D. FSS commander
B. Installation commander
C. Combat support flight chief
62
What are the keys to a functional, positive team?
A. Structure
B. Diversity
C. Relationships
D. All of the above
63
.
C. Marketing policy
B. Marketing manager
D. Local base policy
A. Facility manager
64
Operations and maintenance (O&M) funds are used to...
C. Purchase equipment costing $50,000 or more
A. Renovate facilites
B. Conduct day-to-day operations
D. Preform only essential as determined by Service personnel
65
Who must remain neutral when dealing with contract-related labor disputes that may occur on Air Force installations?
C. Civil engineer
B. Contractor
D. Facility manager
A. AF
66
Qualification training is designed to qualify an airman...
C. To upgrade to the 5-skill level
D. In all required task
B. In a specific duty position
A. Beyond the required minimum requirement of the Air Force Specialty (AFS)
67
One of the primary goals of the marketing program is to...
A. Create more traffic in our facilities
B. Sell service programs to potential customers
D. Recognize the needs and expectations of customers
C. Generate more revenue for base morale programs
68
Who signs receipts to establish accountability for cash and property transferred to his or her custody?
A. Each indavidual
C. Flight chief
D. Squadron commander
B. Supervisor
69
Who measures and evaluates the work or services provided by contractors?
D. Resource Manager
Contractor Officer Representative (COR)
A. Unit Commander
B. Functional Area Manager (FAM)
70
.
B. Unit manpower document (UMD)
D. Alpha roster
C. Unit authorization file
A. Unit personnel management roster (UPMR)
71
What description is considered a statement of major duties responsibilities and supervisory relationships of a position?
D. Job description
C. Task description
B. Duty description
A. Position description
72
How is the decision to train specific task and knowledge items in an initial skills course made?
D. A review of the OAR data and SME inputs
C. By the career field manager (CFM) based on his or her experience
A. Subject matter experts' (SME) inputs only
B. A review of the occupational analysis report (OAR) data only
73
What action is primary purpose of the temporary memorandum of agreement (T-MOA)?
B. Dollar savings
C. Manpower makeup during deployments
A. Sustainment
D. Manpower makeup during short periods of APF manpower shortfalls
74
A regular non appropriated funds (NAF) employee is guaranteed how many hours a week?
C. 20 to 40
B. 15 to 20
A. 10 to 15
D. Over 40
75
As the person on duty, what action should you take concerning the witnesses of the robbery?
C. Record their names and addresses
D. Have them gather up all evidence at the scene
B. Take their written statement
A. Discuss details with them
76
which is not an advantage of developing a master task listing (MTL)
D. MTL can be broken down to show what task and skill levels are required
C. Promotes program continuity by allowing everyone to know the requirement
B. The task requirements have to be memorized
A. All tasks requirements are listed in one place
77
Training for service journeyman 5 level primary consist of...
a. The fitness specialist course
C. Shift leader mobile training
D. Journeyman leadership course
B. On-the-job training (OJT)
78
Which is not a mandatory 5-skill-level upgrade requirement ?
C. Accomplishment of all home station training requirements
D. Training certificates of all applicable tasks on the master task listing
A. Completion of the service apprentice course
B. Minimum of 12 months on-the-job training (OJT)
79
Which is not a general guideline for advertising using other than direct mail?
D. Accept voluntarily initiated from suppliers
C. Distribute advertising through formal base channel
B. Prepare advertising media directed at local costumers
A. Arrange for advertising produced for distribution on the installation