Business Admin Glossary Quiz 3

Question 1

Frederick Taylor's Scientific Management Theory improves economic efficiency and productivity?

Accepted Answer

True

Question 2

The Equality Act replaced previous laws to protect people from discrimination in 2010?

Accepted Answer

True

Question 3

What is meant by the term Governance?

Accepted Answer

It relates to the management, policies, processes and guidance.

Question 4

What is HRM?

Accepted Answer

Human Resource Management

Question 5

What are external customers?

Accepted Answer

People who pay for and use the products and services from a business

Question 6

Which discrimination? When you are treated worse than another person because you have a protected characteristic.

Accepted Answer

Direct

Question 7

What is the process by which a business deals with a sudden emergency?

Accepted Answer

Crisis Management

Question 8

What is Data Management?

Accepted Answer

The collection, organisation, protection and storing of data for analysis

Question 9

What do businesses use to analyse their decisions.

Accepted Answer

Cost-Benefit Analysis

Question 10

What does CRM stand for?

Accepted Answer

Customer Relationship Management

Question 11

What is the HMRC?

Accepted Answer

Non-Ministerial Dept of the UK Government responsible for collecting taxes

Question 12

What does DSE stand for:

Accepted Answer

Display Screen Equipment

Question 13

What is an organisational structure that shows a single group or person at the top with levels of power below them?

Accepted Answer

Hierarchical Structure

Question 14

An Employment Tribunal ...............

Accepted Answer

hears disputes between employers and employees

Question 15

Corporation Tax is:

Accepted Answer

Is payable on profits, other incomes as well as chargeable gains.

Question 16

What is a 'global network usd to deliver products and services within and outside the business'

Accepted Answer

Supply Chain and Management

Question 17

Ethical Approach refers to implementing appropriate business policies and practices in regard to controversial subjects

Accepted Answer

True

Question 18

GDPR is the guidelines used to govern how businesses handle personal data?

Accepted Answer

True

Question 19

The Employment Rights Act: consolidates enactments relating to employment rights was passed in which year?

Accepted Answer

1996

Question 20

What is the meaning of CSR - Corporate Social Responsibility?

Accepted Answer

Integrating social and environmental goals in to business objectives.

Question 21

The Freedom on Information Act was passed in 2005?

Accepted Answer

False

Questions 21