Business Exam-E 2023

Question 1

Net worth is calculated by subtracting liabilities from:

Accepted Answer

Assets

Question 2

Rotate and rearrange products to achieve all of the following results EXCEPT:

Accepted Answer

Decrease turnovers

Question 3

Barriers to the effective use of time include all of the following factors EXCEPT:

Accepted Answer

Good sleep habits

Question 4

The average amount spent on services and retail by a salon/spa client during one visit is known as a(n):

Accepted Answer

Average ticket

Question 5

Which of the following descriptions is considered a key to successful client relationships?

Accepted Answer

Listen carefully; don&#x27;t jump to conclusions

Question 6

All of the following actions can help ensure an esthetician is recommending a product that benefits the client EXCEPT:

Accepted Answer

Not personally using the brand they are recommending

Question 7

Confirming exact location of an interview appointment, parking availability & approximate travel time will help you be:

Accepted Answer

Punctual

Question 8

The following descriptions are all benefits of a product EXCEPT:

Accepted Answer

Concentrated formula

Question 9

Sara is placing aromatic soaps & lotions in the salon/spa restroom. This is an example of which principle?

Accepted Answer

Little things make a big difference

Question 10

An account established to save for replacement of equipment is called:

Accepted Answer

Depreciation

Question 11

Pareto’s principle is called the:

Accepted Answer

80/20 rule

Question 12

During a job interview it is very important to:

Accepted Answer

Stay calm and be yourself

Question 13

All of the following descriptions apply to an independent salon/spa EXCEPT:

Accepted Answer

Uses a set business plan provided by a parent company

Question 14

A rental agreement is known as a:

Accepted Answer

Lease

Question 15

What is considered the best form of advertising?

Accepted Answer

Word of mouth

Question 16

If the dermis is directly impacted by an injection should an esthetician proceed with the service?

Accepted Answer

Do not proceed

Question 17

Jane noticed in her books that all available appointments were completely scheduled. In the industry this is called:

Accepted Answer

Full book

Question 18

Which buyer type wants to save money at all costs and is not as interested in quality of the product as price?

Accepted Answer

Bargain

Question 19

The determination on whether a specific product should be continued as a retail item is based on the number of:

Accepted Answer

Turnovers

Question 20

Which of the statements represents a specific goal?

Accepted Answer

I will get an entry-level position in a reputable salon/spa post graduation

Question 21

Industry statistics indicate that satisfied clients will usually refer how many new clients?

Accepted Answer

3

Question 22

Esthetics, as a separate profession in the U.S., did not evolve until the late:

Accepted Answer

1970&#x27;s

Question 23

All the property you own is called a list of:

Accepted Answer

Assets

Question 24

Which client type requires accurate information regarding ingredients and product application?

Accepted Answer

Analytical client

Question 25

Baby Boomers:

Accepted Answer

Spend more than any other generation

Question 26

Which of the following elements could cause staff synergy to go awry?

Accepted Answer

High staff turnover

Question 27

The actions of 2 or more people work cooperatively together to achieve a total effect that is greater than individually

Accepted Answer

Synergy

Question 28

Which of the following terms refers to all money owed?

Accepted Answer

Liabilities

Question 29

Services regulated by a cosmetology board or local laws are considered:

Accepted Answer

In-scope

Question 30

Non-ablative lasers produce effects such as:

Accepted Answer

Hair removal

Question 31

All of the listed guidelines could be used to set service prices EXCEPT:

Accepted Answer

Determinie what other spas are charging & make sure price is 2 times higher

Question 32

A sole proprietorship is a business owned by:

Accepted Answer

One person

Question 33

Networking provides all of the following benefits EXCEPT:

Accepted Answer

Contacts create difficult situations that turn into real problems

Question 34

Benchmarks for a goal are usually expressed with:

Accepted Answer

Numbers

Question 35

All of the following examples will help the esthetician manage working time effectively EXCEPT:

Accepted Answer

Don;t worry about being on time

Question 36

Mary doesn&#x27;t always wait to be told what to do. She has a work ethic known as:

Accepted Answer

Initiative

Question 37

A form of operation in which an initial purchase fee plus a monthly service charge is paid to the parent corporation:

Accepted Answer

Franchise

Question 38

The salon/spa exterior, décor, music and sounds, and air and ventilation are all components of:

Accepted Answer

Ambiance

Question 39

For estheticians just starting out, the most common and immediate source of referrals is:

Accepted Answer

Word-of-mouth recommendations

Question 40

Turning a $70 ticket into an $80 ticket is an example of:

Accepted Answer

Upselling

Question 41

What form does the employer provide that indicates all taxes paid for the past year for each employee?

Accepted Answer

W-2 form

Question 42

Before a salon/spa owner can hire employees, they need to apply for a:

Accepted Answer

Federal employer identification number

Question 43

All of the following examples represent the team approach EXCEPT:

Accepted Answer

Not managing downtime constructively

Question 44

Rhinoplasty is surgery to reshape the:

Accepted Answer

Nose

Question 45

Which of the following time periods identifies the consideration for a long-term goal?

Accepted Answer

5 years

Question 46

Alycia is open-minded & willing to take chance on new products without hesitation. She is considered what type of buyer?

Accepted Answer

Ready

Question 47

Tracking your progress is accomplished in which of the S.M.A.R.T. goals?

Accepted Answer

Measurable

Question 48

Leslie wants to identify a short-term goal. Which time period should she consider for completing that goal?

Accepted Answer

1 year

Question 49

Paid holidays, bonuses and insurance are all examples of:

Accepted Answer

Job benefits

Question 50

All of the following terms are examples of post-op complications EXCEPT:

Accepted Answer

Proper wound healing

Business Exam-E 2023

Questions 50

Business Exam-E 2023

Questions 50