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CIS Exam #3 Flashcards | StudBud
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CIS Exam #3
CIS Exam #3
213 terms
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Review for Exam 3 #whyaretagsrequired
Flashcards
213 cards
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Practice quiz
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Questions
213
Answers
1
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project sponsors
executive sponsors
project stakeholders
executive stakeholders
2
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software engineering
automatic software engineering
computer aided software engineering
manual engineering
3
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political feasibility
interopablity feasibility
legal feasibility
user feasibility
4
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critical path analysis
gantt chart
PERT chart
critical path
5
?
3GL
5GL
4GL
scripting language
6
used to create the digital design and then manufacture the products
computer-aided design/computer-aided manufacturing (CAD/CAM)
materials-aided design
materials-aided manufacturing
materials management
7
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crm reporting technologies
crm organizational technologies
crm analysis tchnologies
crm predicting technologies
8
a standard format for the electronic exchange of information between supply chain participants
electronic information interchange
electronic information exchange
electronic data exchange
electronic data interchange
9
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employee relationship management
partner relationship management
supplier relationship management
customer relationship management
10
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project management scope
project deliverable
project plans
project requirements documents
11
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data center
call center
contact center
click to talk
12
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collaboration
idea making process
brainstorming
scrum
13
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click to talk
automatic call distribution
call center
call scripting
14
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IP
methodology
mythology
GAAP
15
?
critical path
completion schedule
critical path analysis
project plan
16
?
legal feasibility
operational feasibility
schedule feasibility
technical feasibility
17
?
onshore
nearshore
offshore
inhouse
18
?
click to talk
interactive voice response
predictive dialing
automatic call distribution
19
data warehouse and data mining
back office or analytical CRM
middleware CRM technologies
software CRM technologies
front office or operational CRM
20
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dependency
project relations
project timeline
feasibility
21
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private cloud
cloud systems
on premise systems
in house systems
22
?
intangible benefits
tangible benefits
gantt chart components
feasibility
23
?
discovery prototyiping
modeling process
design prototyping
process modeling
24
?
core ERP components
core CRM components
extended ERP components
extended CRM components
25
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procurement
logistics
logical view
logical supply chain management
26
Which of the following disruptive technologies supports logistics?
Drones
RFID
Robotics
3D Printing
27
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risk management
data mining
data analytics
customer analytics
28
?
plunge implementation
pilot implementation
parallel implementation
phased implementation
29
when distributed product-demand info ripples from 1 partner to the next in the supply chain
mandela effect
butterfly effect
bullwhip effect
ripple effect
30
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onshore
inhouse
nearshore
offshore
31
?
business requirements
project plan
software requirements
service
32
?
customer customization
customer personalization
website customization
website personalization
33
?
feasibility
dependency
critical path
critical path analysis
34
?
business requirements testing
user acceptance testing
business requirements process
user acceptance process
35
?
system testing
beta testing
alpha testing
development testing
36
?
feasibility components
gannt chart components
tangible benefits components
intangible benefits components
37
?
partner relationship management
customer relationship management
supplier relationship management
employee relationship management
38
?
project schedule
project plan
performance reviews
status report
39
?
integration phase
implementation phase
design phase
planning phase
40
?
design phase
development phase
testing phase
implementation phase
41
?
service oriented architecture
Big data as a service
software as a servvice
enterprise wide architecture
42
?
sale force automation
sale clickstream
data mining
automated sales representative
43
?
marketing operational CRM
front office operational CRM
customer relations
customer service operational CRM
44
?
responsibility matrix
delegation
project assignments
project delegation
45
?
XML
CASE
SOA
COBIT
46
?
project scope
project plan
requirements management
requirements definition document
47
converts the plans, methods, and tools aimed at integrating separate enterprise systems
backwards integration
worldwide application integration (WAI)
forward integration
enterprise application integration (EAI)
48
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employee ERP components
accounting and finance ERP components
production and materials ERP components
human resources ERP components
49
?
second generation language
fifth generation language
first generation language
fourth generation language
50
?
hardware customization
software personalization
hardware personalization
software customization
51
focuses on creating artificial intelligence devices that can move and react to sensory input
drone
robotics
robotics management
drone controlling
52
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software customization
software personalization
off the shelf application
software as a service
53
?
examples of SCM
examples of CRM
example of WDM
examples of ERP
54
?
campaign management systems
supplier relationship management
contact management CRM systems
opportunity management CRM system
55
?
parallel implementation
pilot implementation
plunge implementation
phased implementation
56
?
business requirement
test conditions
project scope
project plan
57
?
bugs
vulnerabilities
hack spots
defect
58
?
5GL
2GL
1GL
4GL
59
?
delete process
shutdown system
close managment
kill switch
60
?
system transfer
conversion
data transfer
subversion
61
?
maker space
maker movement
maker area
maker center
62
?
system transfer
web service
loose coupling
Internet Protocol
63
?
leads
customers
opportunities
contacts
64
?
second generation language
fifth generation language
first generation language
fourth generation language
65
?
design phase
maintenance phase
testing phase
implementation phase
66
?
candidate management system
call scripting system
balanced scorecard
campaign management system
67
Which of the following is an example of disruptive technology?
RFID
Drones/Robotics
All of the Above
3D Printing
68
?
critical path
gantt chart
critical path analysis
schedule chart
69
?
software customization
supply chain management
enterprise resource planning
customer relationship management
70
?
object oriented language
extensible markup language
hypertext markup language
fourth generation language
71
decrease buyer power, increase supplier power, increase switching costs, create entry barriers
effective and efficient EAI systems
effective and efficient SCM systems
effective and efficient SDLC systems
effective and efficient SCP systems
72
?
campaign management systems
employee management systems
customer management system
candidate management systems
73
Which of the following disruptive technology supports procurement?
Dromes
Robotics
RFID
3D Printing
74
sales, contact, and opportunity management
sales components
operational components
revenue components
accounting and finance ERP components
75
materials management includes the activities that govern the flow of tangible materials like
shipping, transport, distribution, and warehousing
execution, supplying, procurement, and design
transformation, production, and location
production, distribution, and shipping
76
?
FAQs
customer support
web based self services
web browser
77
?
primary users of WDM
primary users of CRM
primary users of SCM
primary users of ERP
78
?
operational ERP
analytical CRM
operational CRM
analytical ERP
79
sends information entered in a given system automatically to all downstream systems & processes
forward integration
eintegration
application integration
backward integration
80
what is the correct order?
reporting, analyzing, predicting
reporting, predicting, analyzing
analyzing, predicting, reporting
predicting, analyzing, reporting
81
?
waterfall methodology
agile methodology
RAD methodology
SCRUM methodology
82
?
CRM operational technologies
CRM sales technology
CRM predicting technologies
CRM analysis technologies
83
?
communication plan
data flow diagram
project plan
project management
84
?
SDLC middleware
EAI middleware
SDLC insideware
EAI betweenware
85
?
nearshore
inhouse
onshore
offshore
86
?
scope creep
change agent
feature creep
change creep
87
?
5GL
3GL
2GL
4GL
88
several types software that sit between & provide connectivity for 2+ software applications
insideware
middleware
betweenware
forwardware
89
?
project
prototyping
development prototyping
project model
90
Which of the following disruptive technologies supports materials management?
RFID
3D Printing
Robotics
Drones
91
?
data integration
application integration
eintegration
integration
92
?
project management document
project requirements document
project plan
project scope statement
93
?
development phase
design phase
implementation phase
integration phase
94
?
ledger components
accounting and finance ERP components
sales components
analytical components
95
Which is NOT included in the extended supply chain?
Supply chain event management
supply chain management
collaborative engineering/collaborative demand planning
selling chain management
96
?
project milestone
project constraint
project deliverable
project objective
97
?
account
sales opportunity
lead
customer
98
?
waterfall methodology
RAD methodology
SCRUM methodology
agile methodology
99
?
agile
RAD
RUP
SCRUM
100
?
overcharge
upselling
cross selling
premium
101
?
supply chain management (SCM)
supply chain information (SCI)
supply chain activities (SCA)
supply chain development (SCD)
102
?
plunge implementation
phased implementation
pilot implementation
parallel implementation
103
?
CRM predicting technologies
CRM reporting technologies
CRM operating technologies
CRM analysis technologies
104
?
challenges of outsource
reasons to in source
reasons to outsource
challenges of in source
105
?
extended ERP
core CRM
extended CRM
core ERP
106
?
post sales service
CRM
relationship management
customer service
107
?
uplift modeling
campaign modeling
campaign management systems
campaign demographics
108
?
4GL
5GL
object oriented language
1GL
109
?
data catalog
list generator
demographics
campaign management system
110
?
project objectives
project milestones
project requirements
project scope
111
routes inbound calls to available agents
automatic call distribution
interactive voice response
predictive dialing
call scripting
112
?
outsourcing
MIS department
PMI
in sourcing
113
?
interopability
loose coupling
system transfer
integration testing
114
?
customer relationship management
customer service
enterprise resource planning
supply chain management
115
?
FAQs
customer support
call center
help desk
116
?
primary users of ERP
primary users of SCM
primary users of WDM
primary users of CRM
117
?
outsourcing challenges
in sourcing challenges
outsourcing benefits
in sourcing benefits
118
?
agile methodology
RAD mthodology
RUP methodology
extreme programming methodology
119
?
eprocurement
inventory management
sales management
elogistics
120
?
project restraint
business requirement
project constraint
scope creep
121
what are the five basic supply chain activities?
plan, analyze, source, deliver, return
analyze, plan, implement
plan, source, make, deliver, return
analyze, plan, source, make, deliver
122
?
RUP methodology
RAD methodology
SCRUM methodology
agile methodology
123
?
employee benefits
employee relationship management
human resources management
employee service
124
supply chain visibility
the ability to use a supply chain on different devices
the ability to view all areas up & down the supply chain
the ability to see all the steps in the supply chain
the ability to use a supply chain
125
?
cloud ERP
core ERP
extended ERP
hybrid ERP
126
?
project manager
project management system
project management
project
127
?
analysis
accounting
finance
account
128
provides logistics support throughout the entire system or life of a product
birth to death
cradle to grave
bassinet to tomb
crib to coffin
129
Which is NOT one of the 3 business areas of supply chain management?
Procurement
Materials Management
Logistics
Location
130
sends information entered in a given system automatically to all upstream systems and processes
eintegration
forward integration
backward integration
data integration
131
?
prototype
process modeling
data flow diagram
discovery prototyping
132
?
contact management CRM system
sales management CRM system
opportunity management CRM system
human resources CRM system
133
?
parallel implementation
plunge implementation
phased implementation
pilot implementation
134
?
voice over IP
help desk
call scripting systems
click to talk
135
?
data flow diagram
system flow diagram
process modeling
information flow diagram
136
?
intangible benefits
tangible benefits
feasiibility
benefits of CRM
137
?
back office operational CRM
customer service operational CRM
sales operational CRM
marketing operational CRM
138
?
project management system
project
project management
project manager
139
?
elogistics
bartering
online B2B
eprocurement
140
?
unit testing
systems testing
integration testing
implementation testing
141
?
production and materials management ERP components
sales and marketing ERP components
accounting and finance ERP components
human resources ERP components
142
?
sales analytics
customer analytics
customer segmentation
sales segmentation
143
the integration of a company's existing management information systems with each other
data integration
application integration
eintegration
integration
144
?
sales management CRM systems
customer management CRM systems
opportunity management CRM systems
contact management CRM systems
145
?
in house
in sourcing
offshore
outsourcing
146
?
maintenance testing
corrective maintenance
predictive maintenance
preventative maintenance
147
?
legacy system
depreciable technology
out of date technology
depreciated system
148
?
systems development life cycle
system design
system transfer
legacy system
149
the purchase of goods and services to meet the needs of the supply chain
buyer power
procurement
logistical purchasing
logistics
150
?
business requirements
project plan
business requirements plan
project
151
?
instructor training
online training
training
workshop training
152
?
SMART measurements
SMART project requirements
SMART business requirements
SMART goals
153
?
application integration
data integration
integration
eintegration
154
ensure supply chain cohesion by automating the different activities of the supply chain
supply chain management system
supply chain strategic system
supply chain execution system
supply chain operations system
155
?
fourth generation language
fifth generation language
second generation language
first generation language
156
?
project plan
project scope
project management
project
157
a cultural trend that places value on an individual's ability to be a creator and consumer
maker movement
maker space
maker fitness
maker motion
158
?
MIS organizational project
marketing organizational project
accounting organizational project
finance organizational project
159
?
activity
project
event
service
160
?
common data repository
data retrieval center
data lake
data warehouse
161
?
testing phase
design phase
implementation phase
development phase
162
?
supply chain design
supply chain management
supply chain execution systems
supply chain usability
163
which of the following is NOT one of the three primary enterprise systems?
customer relationship management
supply chain management
enterprise resource analysis
enterprise resource planning
164
What is NOT one of the supply chain's 3 main links?
distribution of products to suppliers and their customers
materials flow from suppliers & their upstream suppliers
transformation of materials into a finished product
distribution of products to customers & their customers
165
?
account
opportunity
customer
lead
166
?
waterfall methodology
scrum methodology
iterative development
agile methodology
167
?
primary users of ERP
primary users of CRM
primary users of SCM
primary users of WDM
168
all parties involved, directly or indirectly, in obtaining raw materials or a product
supply chain
supply chain development
supply chain management
demand chain
169
?
dependency
critical path
feasibility
overall benefits
170
the integration of data from many sources, which provides a unified view of all data
eintegration
integration
data integration
forward integration
171
?
marketing organizational project
finance organizational project
MIS organizational project
accounting organizational project
172
?
maintenance phase
corrective maintenance
prevenatative maintenance
predictive maintenance
173
?
project stakeholder
stakeholder
executive sponsor
project sponsor
174
?
emergency
project assumption
slack
project deliverable
175
uses electronic tags and labels to identify objects wirelessly over short distances
radio-frequency identification (RFID)
electronically transferred data
electronic identification system
RFID's electronic product code
176
?
customer service
front office
back office
sales service
177
?
project requirements
project milestone
project schedule
project plan
178
?
interopability
loose coupling
integration testing
system transfer
179
?
sign off
signature
business process
approval
180
?
core ERP components
extended ERP components
extended CRM components
core CRM components
181
?
feasibility
economic feasibility
political feasibility
operational feasibility
182
?
customer segmentation
customer ranking
customer demographics
customer categorization
183
promotes serialization, the ability to track items by using a serial # connected w/RFID tag
RFID production package
RFID code
RFID electronic product code
RFID number
184
?
legal feasibility
operational feasibility
schedule feasibility
political feasibility
185
?
extened CRM
extended ERP
core ERP
core CRM
186
?
marketing organizational projects
MIS organizational projects
finance organizational projects
accounting organizational projects
187
?
project assumption
project deliverable
slack
project constraint
188
?
project plan
business rrequirements
project scope
requirements definition document
189
?
marketing organizational projects
finance organizational projects
sales organizational project
accounting organizational projects
190
?
automatic call distribution
call scripting
predictive dialing
interactive voice response
191
?
corrective maintenance
predictive maintenance
maintenance phase
preventative maintenance
192
?
support services
user documentation
user acceptance testing
help desk
193
?
implementation phase
maintenance phase
analysis phase
design phase
194
?
computer aided software engineering
computer generated software engineering
manual software engineering
automated software engineering
195
?
political feasibility
legal feasibility
operational feasibility
economic feasibility
196
?
internet training
workshop training
brick and mortar training
online training
197
?
RAD
RUP
agile
SCRUM
198
?
module segmentation
module software design
software customization
customer segmentation
199
?
implementation testing
parallel testing
system testing
design testing
200
?
software personalization
software mining
software requirements management
software customization
201
a process that builds-layer by layer-a 3D solid object from a digital model
RFID
Drones
Robotics
3D Printing
202
?
economic feasibility
legal feasibility
political feasibility
operational feasibility
203
?
tangible benefits components
slack management
feasibility components
intangible benefits components
204
?
MIS departments
project management office
project management institute
project management
205
?
integration testing
loose coupling
system transfer
inteoprability
206
?
integration testing
development testing
system testing
alpha testing
207
an unmanned aircraft that can fly autonomously, or without a human
inoperable robotics
drone
unoperated machine
robotics
208
?
management components
analytical CRM components
accounting and finance ERP components
sales CRM components
209
?
accounting organizational projects
finance organizational projects
sales organizational projects
marketing organizational projects
210
?
cross selling
up selling
promotions
coupons
211
additive manufacturing that prints objects, capable of transformation and self-assembly
4D Printing
materials printing
4D manufacturing
3D Printing
212
?
business requirement
activity
project
event
213
?
customer management system
campaign relationship systems
candidate relationship systems
employee management systems
