Coordination of benefits means that:

Services coordinated between the primary and secondary PT Insurances

What two fingers are the preferred locations for a capillary puncture in an adult?

Middle and ring fingers on a non-dominant hand

A PT approaches a check-in window of the front desk at a physician’s office. What should the MA do?

Greet the patient and ask how they could be of service.

When a patient fails to show for their appointment, the event must be:

Documented in the patient’s chart

The main purpose of PPE is to

Provide employee a barrier against infection

PT calls medical office to reschedule appointment. How should the MA respond to this call?

“Let me direct you to the correct person”

What Information should be written on the outside of a pack that has been sterilized?

Initials, items inside. and date of sterilization

A MA is taking a patients pulse for 30 seconds and notices some irregularity. What must they do next?

Count the patient’s pulse for a full minute.

Before a patient’s medical information can be shared with others. What must the office obtains?

Release form signed by the patient

Which of the following medical record management practices ensures compliance with HIPAA?

MRshould be stored out of sight of unauthorized individuals when not in use

instructed by the physician, MA is perparing PT for a medical procedure.They explained the procedure. Whats next?

Obtain a signed informed consent form.

A PT is having a seizure.Which of the following is the most appropriate step for the MA to take to protect the PT?

Loosen clothing around the patient’s neck.

What information is included in the patient’s registration record section of the electronic health record?

Shes going to guve us answer during test

Which of the following is correct regarding contact transmissions

Involves contaminated instruments and needles and contaminated hands

What choice is a typical educational topic for elderly patients to prevent disease?

Annual flu and pneumonia vaccination information

Which of the following adult vital sign readings should be reported to a physician?

Blood pressure of 220/180 mm/Hg

Choose the most appropriate way for all emplovees to understand their role in regarding emergencies

Office should have a written plan of response for all employees to follow

What information should be verified on a requisition form before specimen collection?

Patient’s name, DOB and tests requested

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M165 Exam 3 MA

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Questions 151

Answers

1
Coordination of benefits means that:
Secondary insurance is always filed before the primary
Services coordinated between the primary and secondary PT Insurances
The physician and patient coordinate health-care costs and codes
2
What two fingers are the preferred locations for a capillary puncture in an adult?
Index and middle fingers on a dominant hand
Middle and ring fingers on a non-dominant hand
Middle and ring fingers on a dominant hand
Index and middle fingers on a non-dominant hand
3
A PT approaches a check-in window of the front desk at a physician’s office. What should the MA do?
Instruct the patient to sign in and take a seat.
Greet the patient and ask how they could be of service.
Instruct the patient that there is a copay for today’s visit
Ask the patient for their insurance card.
4
When a patient fails to show for their appointment, the event must be:
Written on a no-show log
Erased from the schedule
Monetarily charged to the patient
Documented in the patient’s chart
5
What can produce an artifact that mimics the baseline seen in atrial fibrillation?
Machine malfunction
Muscle tremor
Poor skin contact
Use of an electronic device
6
If a Medicare patient sees a non-participating provider, who will receive the insurance payment?
Physician
Patient
Medicare
Third-party payer
7
What is the function of large intestine aka colon
Absorb water
Absorb fat
Absorb sugar
Absorb vitamins
8
The main purpose of PPE is to
Prevent infection transmissions to the patient
Help project a professional appearance
Provide employee a barrier against infection
Protect clothes
9
PT calls medical office to reschedule appointment. How should the MA respond to this call?
“Let me direct you to the correct person”
“We will have a physician call you back”
“I’m only a MA,I don’t handle rescheduling ”
“Hold please”
10
An order issued by the court to obtain evidence is called a/an:
Subpoena
Interrogation
Remand
Deposition
11
What Information should be written on the outside of a pack that has been sterilized?
Initials, items inside. and date of sterilization
Initials. Items inside, and date of expiration
Initials, Items Inside. and date of intended surgery
12
A baby’s pulse and respiration rate are;
Slower than an adult
Same as an adult
Not significantly different that an adult
Faster than an adult
13
A female PT comes in ER due to vaginal bleeding. name of the instrument used to hold open the wall of Vagina?
Hemostat
Speculum
Forceps
Retractor
14
A MA is taking a patients pulse for 30 seconds and notices some irregularity. What must they do next?
Count the patient’s pulse for a full minute.
Take the patient’s temperature.
Record the pulse they measured in the patient’s chart.
Take the patient’s blood pressure.
15
In which part of the SOAP notes should allergies be documented?
Obiective
Plan
Assessment
Subjective
16
Which of the following terms means the act of articulating and speaking clearly?
Pronunciation
Conversation
Enunciation
17
Res Ipsa Liqutur means the thing speaks for itself. What is this referring to.
Malpractice
Negligence
Disobedience
Malfeasance
18
In which of the following conditions should foods with high levels of triglyceride be avoided?
Atherosclerosis
Arrhythmia
Crohn’s disease
19
24 hour specimen would be an example of a ______
Timed specimen
Morning specimen
Postprandial specimen
Clean catch specimen
20
Before a patient’s medical information can be shared with others. What must the office obtains?
Patient’s government-issued ID
Release form signed by the patient
Patient’s insurance card
Patient’s Social Security card
21
Appropriate body position for a Brest self-examination
Fowlers
Prone
Lithotomy
Supine
22
Best positon to place a patient who is experiencing chest pain and shortness of breath
Supine
Lithotomy
Fowler’s
Prone
23
What do horizontal and vertical axis lines represent on an ECG paper?
Repolarization and space
Time and amplitude
Time and depolarization
Speed and voltage
24
When preparing an ECG machine for testing, what patient identifying information is necessary to recall a ECG test?
Address and phone number
SSN and driver’s license number
Weight and height
Name and DOB
25
Which of the following medical record management practices ensures compliance with HIPAA?
MRshould be stored out of sight of unauthorized individuals when not in use
HIPAA rules do NOT apply to medical records of a pediatric PT under 15
Medical records must be stored and used to maximize the disclosure of PHI.
Medical records must NOT be stored where there is controlled access.
26
What is the maximum number of days for non-absorbable sutures to stay on a patient’s face?
3-3
5-7
9-12
27
Term describes an intermediate diagnosis through the evaluation of the PT health history and physical examination?
Physical diagnosis
Final diagnosis
Clinical diagnosis
28
MSDS info includes
Table of chemical elements
General emergency information
Information on competitor products
29
What organ’s main function is to elimination water and excess waste products?
Liver
Kidneys
Intestines
Gall bladder
30
(｡•́︿•̀｡)
Malpractice
Abandonment
Magnificence
Misfeasance
31
instructed by the physician, MA is perparing PT for a medical procedure.They explained the procedure. Whats next?
Obtain a signed informed consent form.
Proceed with the procedure.
Schedule a consultation with the physician.
Obtain a verbal consent.
32
When collecting a sterile blood specimen, which blood tube could be used?
Gray-top tube
Yellow-top tube
Green-top tube
Lavender-top tube
33
What should a clinical medical assistant do to practice cough etiquette in a hospital?
Cough into their own hands.
Cough into their own elbow.
Wear a mask.
Use a face shield when coughing.
34
What does PHI stand for
Private health information
Private health instructions
Protected health information
Protected health instructions
35
What type of urine specimen is cultured and examined for bacterial growth?
24-hour
Catheterized
First morning
36
A PT is having a seizure.Which of the following is the most appropriate step for the MA to take to protect the PT?
Call for help.
Loosen clothing around the patient’s neck.
Administer small amounts of liquid.
Raise the patient’s feet.
37
What following tasks is performed by a clinical medical assistant while assisting a provider in the examination room?
Performing an arterial blood draw.
Starting an IV for therapy.
Stitching a wound.
Irrigating a wound.
38
What information is included in the patient’s registration record section of the electronic health record?
Current list of medications
Shes going to guve us answer during test
39
type of communication involves listening to PT responses,non-verbal cues & restating to the PT to confirm understanding?
Active
Empathetic
Reflective
Assertive
40
A PT has a cast on their left arm and a bruise on their right arm. Where should the MA draw a blood sample
Right arm below the bruise
Right arm above the bruise
Left hand
41
MA is performing a Snellen test. Which of the following numbers indicate that the patient has normal vision acuity?
20/50
20/20
20/30
42
The body organ targeted by HBV is the:
Lungs
Heart
Brain
Liver
43
What type of urine specimen is cultured and examined for bacterial growth?
First morning
Catheterized
24-hour
44
Which of the following is correct regarding contact transmissions
It involves the transfer of pathogens by food and water
Refers to the transfer of pathogens by mosquitos, flies or rats
Involves contaminated instruments and needles and contaminated hands
45
What choice is a typical educational topic for elderly patients to prevent disease?
The location of the patient’s public health resources
Annual flu and pneumonia vaccination information
Health anti-aging skin care techniques
Sterile technique used in the medical practice
46
When collecting a chain-of-custody urine specimen, how soon should the urine temperature be measured?
Within I minute
Within 9 minutes
Within 4 minutes
Within 14 minutes
47
Smallest structural unit of the nervous system
Spinal cord
Neuro fibrils
Brain
Neuron
48
Which of the following adult vital sign readings should be reported to a physician?
Blood pressure of 220/180 mm/Hg
Temperature of 99.9°F
Respiration of 16 breaths per minute
49
Choose the most appropriate way for all emplovees to understand their role in regarding emergencies
Office should have a written plan of response for all employees to follow
Office staff attends classes at a community college
Physician explains everyone’s role
50
What information should be verified on a requisition form before specimen collection?
Patient’s name, DOB and tests requested
Demographics, patient’s, gender and the name of the ordering physician
Source of specimen, diagnoses and bar code
51
(ಡ‸ಡ)
An open ended question
Using a leading question
Demanding an explanation
A closed ended question
52
PT account has been turned over to a collection agency, the PT calls about the bill.What should the PT be told to do?
Contact the collection agency
Speak to office manager
Did another physicians
53
What is the appropriate way to dispose a used needle?
Unscrew the needle from the vacutainer.
Place the needle in a sharps container.
Place the needle in a biohazard bag
54
What is the name of the law that protects health care workers who gave aid during the time of an accident?
Megan’s Law
HIPAA
Good Samaritan Law
Right to Know Law
55
What class of medications will require a prolonged pressure applied to the site following venipuncture?
Antipsychotic
Antihypertension
Antibiotics
Anticoagulants
56
Hypotension is defined as:
Systolic pressure below90 &Diastolic pressure below 60mmHg
No measurable systolic pressure
57
Part of the heart that pumps oxygenated blood out of the heart to the body
Left ventricle
Left Atria
Right atria
RV
58
clinical medical assistant has received lab results from an outside provider. What is the next step?
Send the results to the patient.
Send the patient a bill for lab results.
Place the results on the physician’s desk for signature.
Send the results back to the outside provider.
59
A MA is working with PT over their bill. The PT begins to get upset and yells in front of others. What should the MA do?
Invite PT to join them in a room away from the other patients.
Ask the patient to come back later since they are upset
Ask patient to lower voice
Ask the patient to express their complaint in writing
60
Muscles that act on knee joint exhibit 2 actions
Flexion and extension
Adduction and abduction
Flexion and extension
Medial rotation and extension
61
legal statute is violated when a clinical medical assistant forgets to log out of the medical records management system?
Freedom of Information Act
Americans with Disabilities Act
CLSI guidelines
HIPAA
62
The knee-chest position is used for which examination?
Rectal
Abdominal
Lumbar spine
Cervical spine
63
Which of these laws protects you from exposure to blood borne pathogens and other body fluids in the work place?
CLIA
HIPAA
Occupational Safety Act
64
Most HIV exposures in an health care setting is usually due to
Accidental needle sticks
Contact with patients
Splashes during surgery
65
Which mode of infection transmission occurs from touching contaminated lines?
Direct contact
Vehicle contact
Droplet contact
Airborne contact
66
What section of a medical history form states the patient’s reason for visiting a practitioner?
History of present illness
Chief complaint
Past medical history
Personal information
67
Which are the accessory organs to digestion
Liver and gallbladder
Esophagus and pharynx
Cecum and rectum
Duodenum and bile duct
68
Which of the following actions demonstrates professional handling of telephone calls?
Transferring the call to another department
Speaking loudly to a non-English speaking patient
Answering the office phone promptly on the fifth ring
Placing the patient on hold politely, after asking for permission
69
The number of vertebrae within the thoracic region is
5
10
12
7
70
Ethics is
Conforming to moral standards of right behavior or a rule of conduct
Viewpoint of a system of values, general beliefs and attitudes
A structure examination of how should behave
Abstinence from any harm
71
Revealing information about a patient without consent unless otherwise required by law is called
Conflict of interest
Breach of contract
Genetic manipulation
Bioethics
72
blood culture and sensitivity (C&S) test is most likely performed in which division of the clinical laboratorv?
Urinalysis
Microbiology
Hematology
73
Smith has a condition that causes enlargement of the bones in his hands/skull/feet & thickening of skin, what condition?
Acromegaly
Cushings
Addisons
74
Which blood test requires fasting?
CBC
PTT
HCG
Cholesterol
75
The hormone that triggers the body’s reaction in fight or flight is called:
Thyroxin
ACTH
Cortisol
Epinephrine
76
Which of the following is not true regarding HIPAA laws?
Patients have more control over their medical records
Few boundaries are set on the use and release of health records
77
( ͡° ͜ʖ ͡°)
Eating skinless chicken and exercising daily.
Eating pork chops and exercising daily.
Eating processed meat and avoiding French fries.
Eating canned food three times a week and watching TV daily.
78
Female PT needs to provide a clean-catch urine specimen.what point during urination should the specimen be collected?
During mid-stream
Toward the end of urination
During the first stream
79
Which of the following is a common route for administration of parenteral medications?
Injection
Transdermal
Oral
80
Which of the following refers to the process of determining how long a patient balance has been outstanding?
Account aging
Account receivable ratio
Accounts payable
81
Which of the following is a first step in choosing an Evaluation and Management code?
Verify the patient’s DOB.
Check the physician’s credentials
Verify insurance eligibility.
Identify the place of service.
82
When a medical assistant witnesses a patient signature what information is being verified?
The patients identity
The patients identity and patients signature
Patients diagnosis
83
To create a successful team in the office, which of the following is essential?
Maintain a negative tone in the team meetings.
Ensure that all team members have the same skills.
Clarify the roles of team members.
Determine teams by location in the office.
84
physician has ordered a fasting blood test from a PT. What must the MA do if the PT did not fast?
Draw the blood sample as ordered
Ask the patient to come back in an hour.
Have the patient reschedule the appointment.
85
What are the two general safety rules that apply to handling of fire hazards?
R.A.C.E. and PACE
R.A.C.E. and P.A.S.S.
LOCK OUT and TAG OUT
TRIP and SLIP
86
The patient information sheet contains
Past family history
Personal and insurance information
Chief complaints
Past medical history
87
(;´༎ຶٹ༎ຶ`)
Triage
Patient registration
Phone screening
88
In which stage of infection would a patient be present with complaint of malaise?
Prodromal
Acute
Incubation
89
many diseases harmful & fatal to children. Which condition is the most associatedwith the mortality of children?
Cough
Meningitis
Fever
Chicken pox
90
The best place to interview a patient’s?
Over the phone
In the examination room
In the reception area
At the patient’s home
91
The common name for a medication known as
Generic name
Brand name
Trade name
Chemical name
92
When a patient presents with a temperature of 100 degree F this would be classified as:
Normal
Sub normal
Low grade fever
Hyperpyrexia
93
Equipment that separates liquids into their different part is a/an;
Analyzer
Centrifuge
Incubator
Autoclave
94
Clinical medical assistants should answer the phone within how many rings?
ASAP
3
4
2
95
A MA is checking in a new PT, suddenly the PT begins to have facial drooping and slur speech. What condition can it be?
Myocardial infarction
Cerebrovascular accident
Anxiety attack
Syncope
96
When looking on the imprinted numbers on a check, the second series of numbers is the:
routing number
Bank identifier number
Check number
Account number
97
____ ____ contains all the most current written documentation related to a patient’s healthcare
Consent forms
Medical record
Pathology report
98
How often should a patient’s medical record be reviewed to ensure its accuracy and completeness?
Quarterly
On a continuing basis
Bi-annually
Annuallv
99
What is the best time to run a control on a POC test?
when abnormal test results have been obtained
When opening a new box of tests
When performing the test on the patient
When the patient’s test is complete
100
Which process results in the complete destruction of pathogens?
Soaking in hot water
Pre-cleaning
Saline soak
Sterilization
101
A PT has received a PT balance notification. When should an outstanding payment collection process start?
After 30 days
After 10 days
After 15 days
After 60 days
102
Co-insurance is calculated based on
Number of policy holders
Capitation rate
Fixed charge
% of charge
103
All gestures do not mean the same thing in all cultures. What gesture would be considered acceptable by most people?
Not of the head
Direct eye contact
Pointing a finger
Warm smile
104
Person who is trained to examine tissue samples and perform biopsies
Medical Technologist
Histologist
Phlebotomist
105
Hand asepsis uses
Scrub brushes
Anti-microbial soap
Medicated towels for drying clean hands
106
What is another name for the duty to meet reasonable expectations of our patients?
Confidentiality
Loyalty
Beneficence
Fidelity
107
Where is a tympanic temperature taken?
The rectum
Under tongue
Armpit
Ear
108
Which of the following is an example of demographic information?
DOB
Medication list
Social history
Surgical history
109
Which behavior of a clinical medical assistant represents professionalism?
Arriving to work on time
Keeping your cell phone within reach
Wearing open-toed shoes in the clinic
Using non-verbal communication
110
In a pediatric patient, which of the following urine specimens contains the highest solute concentration?
Clean-catch midstream
First morning
At night
Fasting
111
Which of the following is a closed ended question?
Does the pain leave and return throughout the day?
How would you describe the pain you are experiencing?
What makes the pain worse?
What is the reason for your appointment today
112
Structure that is composed of two or more tissue types?
Cell
Organism
System
Organ
113
What documents are prepared when a PT decides to grant another person the legal authority to act on their behalf?
Self-determination
Living will
Power of attorney
Informed consent
114
A follow-up note from a previous visit is a
Prescription note
Chief complaint
Lab report
Progress note
115
According to OSHA, what is the leading cause of accidents in a medical office?
Medication error
Slips and falls
Electrocutions
Workplace violence
116
Which of the following is the most appropriate action when changing a patient’s dressing?
Cleanse the wound site with an antiseptic solution.
Pull off the dressing stuck to the wound very quickly.
Loosen the dressing stuck to the wound with sterile water.
117
Which of the following blood tests requires that a patient fast prior to the collection of a specimen?
GTT
HCG
CBC
118
During a PT interview, your patent tells you that she dinks alcohol 4/5 times per week,this info should be documented...
Past history
Social history
Chief complaint
119
What portion of a surgical tray is considered non-sterile?
One inch of the outer border
Ten inches of the outer border
Five inches of the outer border
Half an inch of the outer border
120
What is the maximum amount of medication allowed when administered subcutaneously?
1.0 ml
0.5 ml
2.0 ml
1.5 ml
121
Which of the following is a first step in choosing an Evaluation and Management code?
Verify the patient’s DOB.
Identify the place of service.
Verify insurance eligibility.
Check the physician’s credentials.
122
Which chest lead is placed on the right sterna border in the 4th intercostal space?
V3
V1
V4
V2
123
Under HIPAA who may access the patient’s medical record?
Only health care providers directly involved with the PT care
Those with the same last name
Any health care provider
Only the primary care physician
124
When performing basic life support on an adult patient, what is the compression-to-breath ratio?
15 to 2
30 to 2
15 to 1
30 to 1
125
The hormone tested for in pregnancy tests is:
Progesterone
TSH
HCG
Estrogen
126
Quantitative test is one that
Tests for all substances in the sample
Does not require a trained tech
Tests for the presence of the substance only
Tests for presence and amount of the substance sample
127
Why is it important for medical facilities to go through an accreditation process?
Lets the community know that facility met or exceeds standards
Provides better marketing of services
Its required in order for the facility to bill it’s patients
Allows a facility to charge more
128
A round raised skin lesion with itching that is a positive sign of reaction if allergy testing
Pustule
Papule
Vesicle
Wheal
129
All pathogens are;
Microbes that cause disease
Communicable microorganisms
Normal bacterial found in skin
Microorganisms living in soil
130
Mr. Smith called the office to get the test results for his wife. What should the medical assistant do?
Check the MedicalRecord to see if Mr.Smith is authorized,if so release info
Check to see if Mr. Smith is really Mrs. Smith’s husband
Tell Mr. Smith that you cannot release the information
Give him the results
131
Which body position is commonly used for examining the head and neck?
Lithotomy
Semi-Fowler’s
Prone
Sims
132
What department performs a CBC?
Serology
Hematology
Pathology
Cytology
133
What manual is used to assign codes for procedures that are rendered in the physician’s office?
ICE-10PCS
CMS
CPT
CVS
134
Which of the following medical tests is included in a lipid panel?
Potassium
Triglycerides
Glucose
Albumin
135
Which of the following tests is conducted in a clinical laboratory?
Allergy
CBC
Visual acuity
Hearing
136
What type of unprofessional conduct could result in a revocation of a physician’s license?
Failure to dictate patient notes
Inappropriate contact with a patient
Failure to be on time
Incorrect charting
137
Which is the first tapping sound when a BP cuff is deflated?
Systolic
Pulse
Mean arterial
Diastolic
138
Defamation through spoken statements
Slander
Sympathy
Liable
Empathy
139
Functional unit of the kidney
Bladder
Ureter
Nephron
Neuron
140
What is the patient’s right under the Privacy Rule?
Refuse treatment.
Sue the doctor.
Access their medical record
Access their ex-spouses record
141
What does SOAP stand for
Subjective, opinion, assessment and plan
Subjective, objective, assessment and plan
Subjective, objective, assessment and prognosis
Scheduling, objective, assessment and predict
142
What position is used for a pelvic exam?
Lithotomy
Fowler’s
Sims’
Knee-chest
143
When is the postprandial serum glucose level measured?
After exercise
After eating
After drinking
144
Entrance, ramps, widened restrooms and braille signs are just a few of the requirements of this act
American with disabilities act
Clinical laboratory improvement act
Equal employment opportunities commission
Civil rights act
145
An optional health benefit program offered to people who are signing up for social security benefits
Medicare part A
Medicaid
Medicare part B
Champus
146
Unit ofphysicians and experts in musculoskeletal diseases in bones, muscles, joints and tendons. Identify the department
Obstetrics
Oncology
Rheumatology
Ophthalmology
147
A murmur is abnormal sound that may indicate:
Valvular heart disease
Intestinal obstruction
Bronchial asthma
Stroke
148
What test tube is appropriate for a CBC test?
Lavender
Green
Red
Light blue
149
Any time an employee in a medical office is injured a/an ____ must be completed as soon as possible
HIPAA form
Patient history sheet
Incident report
Call to the emergency room
150
A fluctuating fever that returns to or below normal baseline then increases again is:
Onset
Intermittent
Continuous
Remittent
151
A PT arrives at a UC for nausea. As u begin check she vomits bright red blood. What PEE would be appropiate?
Gown and gloves
Gown, booties, and gloves
Face shield and gloves
Gloves and face shield and gown

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