Computer Basics: Troubleshooting

Question 1

Problem: The monitor is on, but no image is displaying. What should you check first?

Accepted Answer

The HDMI/VGA cables are plugged in to both the tower and the monitor.

Question 2

Problem: The PC tower will not turn on. Possible cause?

Accepted Answer

The power outlet might not be turned on., The power cable may not be plugged into the wall or the tower.

Question 3

Often times simply closing and then re-opening the program will help if it is not responding.

Accepted Answer

True

Question 4

Which of the following is a good tip when troubleshooting problems with your computer?

Accepted Answer

All of these tips are great!

Question 5

Problem: The monitor is not on. What should you check first?

Accepted Answer

The power cable is plugged into the wall and the switch is turned on.

Question 6

Problem: Printer won&#x27;t print. Possible cause?

Accepted Answer

all of these could be the problem

Question 7

Why does restarting your computer fix common software issues?

Accepted Answer

All processes end and start over, fixing any unexpected outputs/exceptions.

Question 8

Which of the following is a possible solution when the sound is not working?

Accepted Answer

Check that the speakers are receiving signal and power, and are turned on., Check the volume on the PC and the program are turned up.

Question 9

If the mouse or keyboard is not working, what should you do FIRST?

Accepted Answer

Check the USB cables.

Question 10

You are using a wireless mouse and keyboard, but they are not working on your PC. What should you do?

Accepted Answer

Check that the bluetooth receiver is plugged into a USB port on the PC., Check the batteries in both devices are charged.

Questions 10