stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Milady nail exam review chapter 22 salon business Flashcards | StudBud
Explore
/
Milady nail exam review chapter 22 salon business
Milady nail exam review chapter 22 salon business
45 terms
·
StudBud Administration
·
2 plays
Imported from external platform
Flashcards
45 cards
F
Practice quiz
P
Host live
L
Questions
45
Answers
1
Before purchasing an existing nail salon, it is important to :
obtain a financial audit
determine the salon's hours
obtain the salon's client list
sign a letter of intent
2
When using the telephone you should use a pleasant voice and
Be concise and to the point
Take other calls while the first call is on hold
Express impatience
Show interest and concern
3
The receptionist must have an appearance that conveys the salons image and
Reserved personality
Unlimited patience
Stoic demeanor
Unlimited resources
4
In determining the feasibility of your business, you must address if you have ___ that will set you apart
Special skill
Color scheme
A salon theme
Dream
5
Which of the following is not an important consideration when interviewing potential employees?
Their personal grooming
Their age
Their level of skill
Their overall attitude
6
Service records should include the contact information the products used and __ for each client
Fashion personality style
Amount of time the client was in salon
Service results obtained
Personality type
7
About __ of typical salons total gross income is profit
15%
53%
85%
5%
8
Which of the following is not a common responsibility of a salon receptionist
Performing employee evaluations
Recommend other services
Answer the phone
Prepare daily appointment information
9
A _____ is a written plan of a business as it is seen in the present and envisioned in the future.
vision statement
business plan
executive summary
mission statement
10
Who owns a corporation?
the CEO who runs it
the entrepreneur who started it
the people who work there
the stockholders
11
Information about a specific population including data on race, age, income, & education.
Demographics
fo not judge book
Don't hate
Rules against discrimination
12
What does LLC stand for?
Limited Liability Corporation
Limited Liability Company
Lorain County Community College
Latitude and Longitude Company
13
The state board in __ does not recognize booth rental.
Arkansas
Michigan
Pennsylvania
Kentucky
14
A business structure in which two or more people share ownership?
Friend ownership
Together business
Partnership
Shared ownership
15
During slow periods it is customary for the receptionist to perform other duties such as
Redesigning business cards
Updating employee records
Cleaning the dispensary
Complete daily reports
16
Which statement is a long term picture of what your business is to become:
Vision Statement
Organizational Plan
Mission Statement
Executive Summary
17
People often enter into a partnership arrangement I have more capital or money and to
More responsibility
Less debt
More independent decision making
Help operating businesses
18
A corporation is an ownership structure controlled by one of more stockholders and is one of the best ways to
Organize hidden assets
Have less transparency to the public
Have more rigid business operation
Protect personal assets
19
The ongoing processes involved in the running of a business for the purpose of producing income and value is known
Standard procedures
Salon operations
Operating policies
Standard activities
20
Which of the terms refers to a set of benchmarks that, once achieved, helps you to realize your mission and vision?
executive summary
goals
mission statement
capital
21
When renovating a salon it is recommended that you consult with
Salon trainer
Salon architect
Design attorney
Equipment & furniture supplier
22
Which part of a business plan outlines management levels & describes how the business will run?
Vision Statement
Financial Documents
Organizational Plan
Mission Statement
23
To become an S corp, the S corp status is elected through ___
State corporation commission
State insurance commission
State regulatory agency
IRS
24
Which part of the business plan outlines all of the research obtained regarding the clients?
salon policies
supporting documents
financial documents
executive summary
25
when you open your own business, it is recommended that you consult with an attorney and _____ first
an architect
another nail technician
an interior designer
an accountant
26
In a sole proprietorship, the owner determines policies & has the last say in decisions as well as
Ability to raise capital more easily
Assuming expenses, receiving profits, and bearing all losses
Having protection of assets
Having less tax liability
27
Booth renting is also known as ____ rental.
chair
equipment
salon
technician
28
Which part of the salon is considered the salon's nerve center?
the reception area
the nail station
the manager's office
the dispensary
29
Supplies that are sold to the clients are called?
Office supplies
Consumption supplies
Retail supplies
Cleaning supplies
30
I’m considering the general reasons people buy products, we can assume that people are motives to
Have the best of everything
Fill an urge
Satisfy a need
Impulse purchase
31
A typical salon spends about ______ of its total gross income on rent.
5 %
13 %
53 %
3 %
32
What is considered the best form of advertising
Television ad
Satisfied clients
Business cards
Yellow pages
33
The reception area should be well stocked with _________________.
Business cards
Hand towels
Decor
Reference materials
34
It is important to protect your business by installing locks, fire alarm, and
Life alert
New ventilation
Carbon monoxide alert
Burglar alarm
35
A business that is owned and operated by one person
Corporation
S-Corp
Partnerhsip
Sole Proprietorship
36
Opening your own salon is a huge undertaking ___ because you will face challenges that are complex and unfamiliar
Socially
Internally
Personally
Mentally
37
Employees of a corporation pay income tax on ____.
Warning distributions
Monthly benefits
The corporate profits
The salary that is drawn
38
Which of the following expenses typically represents about 3 percent of a salons total gross income
Insurance
Cleaning
Utilities
Depreciation
39
If a client calls to make an appointment with her favorite nail technician & nail tech isn’t available, the receptionist
Suggest another nail tech
Offer to put client on waiting list
Suggest other available times
Refer to another salon
40
In your business timeline, the time to tend to the business is in years
7-9
5-7
11-20
2-5
41
A typical salon spends about 1.5 percent of its total gross income on which of the following expenses
Advertising
Supplies
Telephone
Repairs
42
A ____ is someone who is trained to do everything from recording sales and payroll to generating a profit-and-loss
Full-charge bookkeeper
Financial adviser
Tax preparer
Tax attorney
43
If you sell retail, you may need to obtain ___ or other license
Business certificate
Retail registration
Inventory control permit
A sellers permit
44
When answering the phone, it is important to
Answer within five rings
Talk with a salon client while answering
Turn on a voicemail message
Answer promptly
45
In booth rental, the nail tech is responsible for
Utility bills
Providing parking for clients
Record keeping and accounting
Signs on the building