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Business 1st Year Summer Exam Flashcards | StudBud
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Business 1st Year Summer Exam
Business 1st Year Summer Exam
32 terms
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Flashcards
32 cards
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Questions
32
Answers
1
What is opening cash
The money you have at the start of each month
The money you have at the end of each month
The money you have before tax
Your total income for a certain amount of time
2
What do the Office of the Ombudsman do
Deal with complaints about energy type problem
Deal with complaints about the government
Deal with complaints about communication type problems
Deal with complaints about energy type problems
3
Which of these is not a physical resource
Community
A computer
A library
A bike
4
What is a resource
Something working as a part of a mechanism or an interconnecting network
A thing that is wanted or required
A desire for something
Something that helps people to achieve goals
5
Which of these does a good not have to be to be sold
Made after the year 1996
Fit for purpose
Of merchantable quality
As described
6
What is income
An amount of something left over when requirements have been met
The money we earn
The money we spend
The amount by which something, especially a sum of money, is too small
7
What is a surplus
When you make less money than you spend
The money going out of your balance
The money coming into your balance
When you make more money than you spend
8
Which of these is not something you should do when writing a letter of complaint
Explain what is wrong
State the facts
Address the letter to the manager
Send the original receipt
9
Which of these is not a responsible way to get out of deficit
Try to focus on only buying needs for a little while
Dedicate your life to Jesus
Get a job
Keep an account of how much you are spending
10
What do the CCPC do
Deal with complaints about the government
Deal with complaints about communication type problems
Conduct research into consumers matters
Deal with complaints about energy type problems
11
What do ComReg do
Deal with complaints about communication type problems
Deal with complaints about financial services
Deal with complaints about the government
They deal with small complaints that're to do with goods/services under €2k
12
If a 12 roll pack of toilet paper costs €3.60, how much does 1 roll cost
60c
12c
30c
€3.60
13
Sleep is a .........
Neither
Need
Want
It depends
14
What is a responsibility
Something that all people have by legal, social, or ethical principals
To take credit for one’s actions
The object of a person's ambition or effort
A detailed proposal for doing or achieving something
15
Which of theses is not a personal resource
Clubs
Family
Support from friends
Presents
16
Which of these service not have to be to be preformed
Finished in under 5 working days
Had had the people preforming the service take proper care and attention
Having parts of merchantable quality
Preformed by a qualified person
17
What is closing cash
Your total income for a certain amount of time
The money you have at the end of each month
The money you have after tax
The money you have at the start of each month
18
Which of these is not a type of expenditure
Irregular Expenditure
Nosferatu Expenditure
Discretionary Expenditure
Fixed Expenditure
19
What is a right
The object of a person's ambition or effort
A detailed proposal for doing or achieving something
Something that all people have by legal, social, or ethical principals
To take credit for one’s actions
20
Which food label would tell me when the food is not safe to eat
The 'sell by' label
The 'use by' label
The 'best before' label
The 'when I go off' label
21
Which of these are you not entitled to if your good o service is breaching the law
A replacement
A portion of the shops income
A refund
A repair
22
What do FSO do
Conduct research into consumers matters
They deal with small complaints that're to do with goods/services under €2k
Deal with complaints about the government
Deal with complaints about financial services
23
Which of these is not a skill & hobby type resource
A football pitch
Reading
Creativity
Debating
24
Which of these is not a law that protects consumers
The Consumer Protection Act, 2007
The Consumer Rights Directive, 2014
The Consumer Safety Act, 2018
The Sale of Goods and Supply of Services Act, 1980
25
What is expenditure
The money we earn
An amount of something left over when requirements have been met
The amount by which something, especially a sum of money, is too small
The money we spend
26
What do the Small Claims Court do
Deal with complaints about energy type problems
Deal with complaints about the government
They deal with small complaints that're to do with goods/services under €2k
Conduct research into consumers matters
27
A need is also sometimes called a luxury
False
True
28
Which of these is not something a responsible consumer would think about when making a purchase
Do I need it
What are my other choices
How expensive is it
Does my favourite celebrity like it
29
Which of these is not an example of a financial resource
Writing
Awards
Pocket money
Savings
30
Debit = Expenditure, Credit = Income
True
False
31
Clothes are a .......
Want
Neither
Need
It depends
32
What do CER do
Deal with complaints about the government
Deal with complaints about financial services
Deal with complaints about communication type problems
Deal with complaints about energy type problems