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BM Chapter 7 Review Flashcards | StudBud
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BM Chapter 7 Review
BM Chapter 7 Review
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Questions
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Answers
1
A(n) ________ is a structured grouping of people working together to achieve common goals.
span of management
organization
system
chain of command
2
First-line managers interact continuously with members of the work team so they must have
conceptual skills
human skills
visionary skills
technical skills
3
Human skills involve ________.
leading and motivating workers
directing and controlling operations
understanding knowledge and tools of a specific discipline
seeing the organization as a unified whole
4
Joe is a manager who believes his bank should expand nationally for greater profit. He is using
Technical skills
Conceptual skills
Supervisory Skills
Human skills
5
Which level of management includes job titles such as division manager or plant manager?
staff management
supervisory management
top management
middle management
6
A written explanation of an organization’s business intentions and aims is called a(n) _______.
mission statement
strategy for competitive differentiation
objective
SWOT analysis
7
As a company grows, what happens to its organizational structure?
it uses a functional departmentalization
it uses a product departmentalization
it becomes more complex
it becomes easier to understand
8
Generally, which type of manager establishes the company’s vision?
staff managers
supervisory managers
top management
middle managers
9
As someone moves up the managerial hierarchy, which skills become relatively more important?
supervisory skills
technical skills
conceptual skills
human skills
10
If a company retains decision making at the top of the management hierarchy it emphasizes
Centralization
Procedures
Decentralization
Decision making
11
Management is the process of achieving ________ through people and other resources.
organizational objectives
profits
status
societal objectives
12
Which leadership style would allow sales personnel to participate in setting sales quotas?
Free-rein
Democratic
Autocratic
Judgmental
13
The managerial process of assigning work to employees is called
decision making
centralization
parceling
delegation
14
An organization’s system of principles, beliefs, and values is called ________.
democratic leadership system
free-rein system
organizational structure
corporate culture
15
Which function of management creates a road map of actions needed to lead a company forward?
Directing
Planning
Controlling
Organizing
16
Autocratic leaders ________.
involve subordinates in making decisions
are open-minded leaders
make decisions on their own, often without consulting others
believe in minimal supervision
17
The number of employees that a manager supervises is known as:
span of management
subordinate count
Underlings
workforce
18
Apple is subdivided by its different lines (laptops, desktops, iPads, phones). This is:
customer
process
function
product
19
Democratic leaders ________.
involve their subordinates in making decisions
leave all decisions to their subordinates
are always the most effective leaders
let people know only what they need to know to do their jobs
20
Leaders establish power from all of the following sources EXCEPT their ________.
Personality
Their salary
Expertise
Position in the organization