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MOD 130 WK 1 COMMUNICATION Flashcards | StudBud
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MOD 130 WK 1 COMMUNICATION
MOD 130 WK 1 COMMUNICATION
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Answers
1
Which of the following is NOT part of critical thinking?
Weighing your knowledge about the information
. Incorporating personal beliefs
Deciding on a reasonable belief or action
Sorting out conflicting information
2
Which of the following is a characteristic of stage 1 learners according to the learning style inventory?
Like to create ways of thinking about the material
Comfortable watching rather than doing
. Want to practice what you are learning
Both A and B
3
Self-boundaries are developed to protect us from being manipulated or used by others.
True
False
4
Which of the following can be overcome with facts about the source of social bias?
. Both A and B
. Highly abrasive patients
Stereotyping
Prejudice
5
Personal boundaries help identify each of us as a unique individual.
True
False
6
A person who is characterized by or conforms to the technical or ethical standards of a certain profession is considered
detrimental.
commensurate.
professional.
moral.
7
Which credential is not offered by the AMT?
. RMA
CMA
RPT
COLT
8
Which of the following can be overcome with facts about the source of social bias?
all of the above
Stereotyping
Highly abrasive patients
Prejudice
9
An RMA credential is awarded by which of the following?
AMA
. AMS
AAMA
AMT
10
The stage in Maslow's hierarchy of needs in which we maximize our potential is
love and belonging.
safety and security.
. esteem and recognition.
self-actualization.
11
Which of the following is not the role of the medical assistant in communicating with patients?
. Responding
Advising
Observing
. Listening
12
if Meredith makes a list of the tasks that need to be done today, she is practicing
prioritization.
. insubordination
time management
professionalism.
13
Statement is false c regard to the interpretation of gestures and body language that you may encounter among the pts
. Knowledge of them will influence patient relations.
They may require special accommodations.
They are less significant than verbal communication
They vary widely in meaning.
14
Which of the following mind maps would display the cause and effect of events?
Fishbone map
Spider map
Chain-of-events map
Cycle map
15
Which type of coping strategies may actually increase stress levels?
Constructive coping mechanism
Adaptive coping mechanism
All of the above
Nonadaptive coping mechanism
16
Which of the following statements about professionalism is true?
All of the above are true.
It must be practiced at all times in the workplace
It can lead to wage increases and promotions.
Unacceptable behavior is detrimental to the medical assistant's career
17
Which of the following is NOT part of critical thinking?
Weighing your knowledge about the information
Sorting out conflicting information
Deciding on a reasonable belief or action
Incorporating personal beliefs
18
Match abstract perceivers with all the appropriate applications. (
Select all that apply
.)
Prefer learning things that have personal meaning
all of the above
Use a step-by-step approach to learning
Need time to think about it
19
In the linear communication model, which of the following encodes the message?
. Feedback
. Sender
none of the above
Receiver
20
A comprehensive portfolio includes which of the following?
Proof of the skills achieved
Certificates or awards
. All of the above
. Letters of recommendation
