VET 131 Week 8 Quiz Review

How often should a practice reanalyze it's marketing strategy

A Vet gives a client a brochure on colic prevention. Which describes this brochure?

In message delivery, Which plays a key role in client education, trust, and compliance?

How is a gap analysis used in Veterinary Medicine ?

Who has passed an exam on accounting, tax payer principles, auditing standards, and business law

What is an example of External Marketing?

MVV's should be developed during which phase of the business life cycle?

What are the 4 Ps of Marketing?

How far ahead do we call to remind owners of a surgery and any protocols to follow?

Leashes with the clinic name and logo on them are given to new clients. What best describes this type of marketing?

What best describes the accounting equation; liabilities+equity=assets?

What best describes why clients need to sign estimates?

Total money generated by a clinic prior to payment of expenses and taxes

Which describes how Walk-in appointment times should be set aside in a system

Which should be a training priority for staff if an owner wants a thriving practice?

What is the largest expense the practice has

The ideal management of a clinics social media is which of the following?

How much advance notice should clients get for pets who are due for appt. ?

Which enables search engines to point on line searchers to a practice website?

Effective client education is most likely to engender Which of the following?

What does the "T" in SWOT Analysis stand for?

A paper appointment book should have how many columns per day?

Which is typically the busiest days at a veterinary practice?

Which is the most common topic for complaints filed with state veterinary boards?

What is NOT a phase of Strategic Management?

Who is responsible for financial statement, tax planning, cash flow projections, estate planning

an extension of coverage that can be added to an existing pet insurance policy is which of the following

Accounts receivable lists money due to the practice in what daily incriments?

What factor does NOT contribute to employee engagement?

Low deductibles on insurance is most likely to have

How long does it take to prepare an employee for a leadership position?

What does the "S" in SMART stand for?

an effective means to train all employees with the same answers to FAQs

Many veterinary software applications came appointment increments as....

How can appointment software available on an in house network increase efficiency?

When students research data for learning purposes, What kind of learning is taking place?

What is NOT part of the adult learning theory?

What is added to an overdue client bill?

Staff is trained to ask a new client how they heard about us and then record the answer. What describes this?

A Monthly lease payment is

What is an example of a paraverbal skill

A client wants to learn more about a disorder their pet has. Give an handout and what else?

Ensuring staff are emotionally invested in the practice and accountable for goal achievement

Giving Handouts about a dz to clients for education is what type of marketing

Euthanized pets are given an overdose of a barbiturate. What is the effect on the body?