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Social Media Certification Review Flashcards | StudBud
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Social Media Certification Review
Social Media Certification Review
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1
____________________ is a business metric used to track and evaluate a company's success.
Search engine optimization
Reach
Key performance indicator
Return on investment
2
In what year did Facebook go public?
2012
2014
2016
2010
3
Which of the following IS NOT a marketing goal?
Build customer awareness and loyalty
Increase sales
Be popular
Acquire new customers
4
________________ marketing is a method that is considered to be indirect. A brand sends a message to a larger audience.
One-to-one
One-to-many
One-to-two
Personalized
5
The maximum amount of money you are willing to pay to generate 1,000 ad impressions is known as cost per __________.
click
action
conversion
mille
6
How much does organic content cost?
$9.99 for each platform
it doesn't cost any money
10 percent of a campaign budget
each platform has a different price
7
_________ is a web-based technology that enables the development, deployment, and management of social media solutions.
Audit
Call to action
SEO
Platform
8
Which of the following is the first step in conducting a social media auditing plan?
check for brand consistency across all of your channels
list out all of the important metrics you want to monitor.
analyze each social media profile
write down all of your social media accounts
9
Marketing that focuses on attracting customers via company-created Internet content.
Promotion
Inbound marketing
Public relations
Outbound marketing
10
________________ is content and/or interactions used to grow or engage with SM communities other than paid means.
Organic content
Paid content
Promotional content
Reach
11
__________ are the framework for everything a business does, including marketing.
Tactics
Values
Results
Goals
12
What does the acronym GCT stand for?
Goals, content, and targeting
Goals, content, and testing
Gifts, content, and testing
Goals, consistency, and targeting
13
During the _____________ stage of a social media marketing strategy, engagement, and metrics need to be monitored.
execution
evaluation
preparation
planning
14
What are the ranking factors of a successful YouTube channel?
Both choices
number of subscribers and user interaction
None of the choices
watch time and video length
15
___________________ is the identified groups of consumers most likely to purchase your product or service.
Call to action
Marketing mix
Analytics
Target audience
16
The process of communicating a company's value to customers is called _________________.
Message
Call to action
Segmentation
Marketing
17
How long did it take Instagram to reach 1 million users?
2 years
2 weeks
2 months
2 days
18
In what year was the first YouTube video uploaded?
2000
2005
1985
1995
19
What is communicated to and perceived by an audience? It can be verbal, written, or non-verbal.
Market
Product
Message
Decisions
20
According to SproutSocial, 46% of people unfollow brands that ___________________.
are too quiet
post too many promotional messages
don't reply to direct messages
post irrelevant content
21
Immediate return on investment, exact targeting, and continual traction are all ________ of paid social media marketing.
none of these
features
elements
benefits
22
Engaging in various strategies to help increase the level of overall engagement across your sm platforms is evidence of
platform reporting tool
social media analytics plan
key performance indicator
social media audit
23
What is the first step in creating a business strategy?
Deciding on a theme
Organizing the schedule
Creating content
Determining your objectives
24
Which of the following is NOT an example of a raving fan?
Shares your content
Stands up for your brand against bullies
Criticizes your brand
Advocates who refer new business to you
25
Which is NOT among the metrics presented as important to social media analytics?
auditing timelines
conversions
audience growth
audience size
26
Which Social Media platform was born in 2003 originally created for Harvard students?
Instagram
Youtube
Snapchat
Facebook
27
Why can geo-targeting be a struggle for marketers and social media advertisers in the US?
Twitter doesn't allow advertisers online
tracking audience demographics is difficult
most Twitter accounts are located in the US
most Twitter accounts are located outside the US
28
Which of the following was presented in Stukent's textbook as a good way to hook your viewer?
showing a recognizable influencer or celebrity
using puppies
making fun of your competitors
using slow, lethargic music
29
_________________ is a distinctive name, design, logo, mark or combination of elements that create a company's identity.
Distribution
Advertising
Brand
Message
30
What are the five different types of Instagram ads?
Giveaway, Story, Gif, Photo, and Video
Meme, Video, Gif, Infographic, and Story
Photo, Video, Carousel, Story, and Slideshow
Photo, Carousel, Meme, Slideshow, and Giveaway
31
Which of the following is NOT an example of paid social media advertising?
A Twitter trend promoted for a national event
a promoted Facebook post from a business you follow
a sponsored Instagram photo from a popular clothing company
A blog post targeted at Millenials
32
___________________ measures how well customers are familiar with a brand, products, and services.
Brand awareness
Engagement
Statistics
Demographics
33
What was the first true social media network and when was it "born"?
Twitter/March 21, 2006
Instagram/October 6, 2010
MySpace/August 1, 2003
Facebook/February 2004
34
____________ marketing is a method that tailors marketing plans toward each customer based on their individual choices.
One-to-two
One-to-many
Mass
One-to-One
35
You'll want your video ad on YouTube to be between _____________ long.
15 and 60 seconds
10 and 15 seconds
none of the these
60 and 70 seconds
36
In social media marketing analytics are often used to study historical data for all of the following, except __________.
research potential trends
evaluate the performance of past decisions
project the effects of future decisions
Create social media promotional content
37
What is a custom audience?
an audience without demographics
an audience that Facebook creates for you
anyone that "likes" your business page
an audience you create based on your specifications
38
What once-popular peer-to-peer communication is Twitter similar to?
snail mail
video chat
email
instant messaging
39
________________ is a marketing technique which involves promotion on various social media platforms.
Reach
Audit
Retargeting
Cross-promotion
40
A good habit to get into is to post ___ % promotional content and ____ % non-promotional.
25/75
75/25
10/90
50/50
41
___________________ is a performance indicator that measures the amount gained from an investment relative to its cost.
Return on investment
Key performance indicator
Monatization
Search engine optimization
42
Content created for Snapchat should be _____________, prepared, and presentable.
patronizing
pretty
proper
planned
43
What was Snapchat's original name?
Ghosty
Scary
Picaboo
Real
44
What does the acronym UGC stand for?
use good content
upload great comments
user-generated content
users get creative
45
___________________ is the statement or phrase that encourages audience response.
Promotion
Target audience
Call to action
Customer support
46
Communication between a brand an audience member through likes, comments, retweet, etc. is known as _____________.
customer advocacy
retargeting
bouncing rate
interactions
47
Which social media platform was the first data-deleting app?
Linkedin
Instagram
Facebook
Snapchat
48
Practice of increasing the quantity and quality of traffic to a website through organic search engine results is ...
Target segmentation
Search engine optimization
Inbound marketing
Call to action
49
According to Jay Baer, how should you respond to your online haters?
help your haters
hack your haters
hug your haters
hate your haters
50
________________________ is a regular examination of your business' social media activity.
Retargeting
Reach
Monetization
Social media audit
51
Which of the following is not a P in the Marketing Mix?
Price
Product
Politics
Promotion