HSC Business Studies Syllabus

Which of the following is an influence on marketing?

What is the second dot point under operations processes: outputs (customer service and----)?

The four processes of HRM include: acquisition, ---, maintenance & separation.

Human resources and facilities are what type of resources?

Which of the following is not an element of the promotions mix?

Overdraft, commercial bills and factoring are?

The gross profit ratio measures?

Performance management is concerned with --- or administrative.

Fixed and variable, cost centres and expense minimisation are?

Role of HRM involves outsourcing: ----- and -------?

What influence does the government have on financial management?

Develop financial forecast, comparison of planned/actual results & revising marketing strategy?

Effectiveness of HRM indicators include: accidents, absenteeism, corporate culture, benchmark &

The three operational inventory management strategies are?

The expense ratio measures?

Control of current assets as a working capital management strategy involves?

Social influences on HRM include?

Which strategy does economies of scale relate to?

Derivatives, interest rates and exchange rates are?

Normalised earnings, capitalising expenses, valuing assets, debt repayments etc are?

Profitability, growth, efficiency, liquidity and ---- are objectives of financial management.

Psychological, sociocultural, economic and government are factors influencing?

Monitoring, ---- and improvement form part of the operations process?

Which dot points relate to the strategic role of operations management?

The debt to equity ratio measures?

Stakeholders, Legal, economic, social, ethics and ---- are influences on HRM.

Intensive, selective and exclusive refer to which place/distribution strategy?

Which of the following is not a marketing approach under the role of marketing?

Price points, penetration, skimming & --- are pricing strategies.

In operations, CSR is concerned with the difference between ---- and ------?

The current ratio measures?

Which of the following is nota pricing method?

Resource, industrial, intermediate, niche, mass and ? are types of markets. 

Identify the three components of the operations strategy - supply chain management.

Retained profits are?

Under marketing process, situational analysis includes SWOT and --?

Physical distribution issues include?

Quality management is concerned with control, ---- and -----?

Decep. & mislead. advertising, price discrimination, implied conditions & warranties relate to?

Quality, speed, dependability, flexibility, customisation & cost are which operation strategy?

Inputs, transformation and outputs fall under which section of the operations syllabus?

Product strategies are concerned with?

Aside from private equity, what is the second source of external equity finance?

Distribution of payments, discounts for early payment and factoring are?

Which of the following is not an operational influence?

Employment contract: common law, awards, enterprise agreements, other contracts and --?

Which of the following is not part of the transformation process? The influence of --?

Recruitment strategy can be internal or external and ----- or ------?

Long-term borrowing (debt) include mortgages, debentures, unsecured notes and ---?

Workplace resolution involves: negotiation, courts, --- and ---?