During a well-conducted job interview

both interviewer and interviewee should ask questions.

Which of the following is not an expectation employers have of new employees?

Treat customers with respect when they respect you.

A feeling about an object, fact, or person

Lets others down when they are counting on him or her.

keeping one's opinions open to change.

One way that good readers are problems solvers is

that they can skim materials quickly to solve a problem.

A resume should include all of the following except

personal statements from your references.

Being late for appointments

shows a lack of regard for others.

It is important for an employee to distinguish between fact and opinion because

they think critically about information shared by others

In public speaking, nonverbal communication

"says" a great deal to the audience.

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Workplace Readiness Review

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Questions 32

Answers

1
The most common type of one-to-one communication is found in
conversation
debate
public speaking
interviews
2
Which three are items that you may be required to read each day in the workplace?
Letters, books, and Internet
Novels, newspapers, and Internet
E-mail, manuals, and requests
Contracts, product warranties, and newspapers
3
During a well-conducted job interview
the person being interviewed should ask all the questions.
questions should be kept to a minimum.
both interviewer and interviewee should ask questions.
the person conducting the interview asks all the questions.
4
If you are unsure about an answer to a question on a job application, you should
None of the above
leave it blank
write N/A (not applicable)
make up an answer
5
A group of people who collaborate to solve a problem or produce an outcome is called a
pair
peer group
team
focus group
6
Which will bring the best results from an internet search for marketing career?
"marketing"
marketing or career
career
"career marketing"
7
Which of the following is not an expectation employers have of new employees?
Have good personal hygiene and appearance.
Treat customers with respect when they respect you.
Work well with coworkers.
Work well with coworkers.
8
What can hinder team performance?
Acceptance
Animosity
Flexibility
Diversity
9
A synonym for feedback is
verbal answer
nonverbal reaction
response
symbol
10
Attitudes have a strong influence on what?
How you react to others
How you react to others
How others will treat you
All of the above
11
What is the first stage of a team when members learn about each other and the task?
norming
storming
performing
forming
12
The best example of one-to-one communication is
a telephone conversation
a TV talk show
a teacher in a classroom
a lecture
13
What color ink should you use to fill out an application?
Green
Blue
Red
Black
14
Which of the following is a trait of a person with a negative attitude?
Constructive behavior
Increased chance of success
Better relationships
Poor self-concept
15
A team's goals should be
challenging and long range
difficult
simple
realistic and obtainable
16
A home page is
where all Internet data is stored
an index of encyclopedia articles
required for access to the Internet
the first page of a Web site
17
All of the following are examples of distraction except
a hot room
open-mindedness
loud music
concentrating on how the speaker looks
18
What is an attitude?
The way you choose to do things
A feeling about an object, fact, or person
A theory of relativity that is used by doctors
Something you get only when someone upsets you
19
Lets others down when they are counting on him or her.
listening with no opinions.
being indecisive.
keeping one's opinions open to change.
agreeing with the speaker.
20
Intrapersonal communication occurs
before an audience.
in the presence of one other person.
within oneself
in a group of three or more.
21
One way that good readers are problems solvers is
that they can skim materials quickly to solve a problem.
that they are usually good at mathematics, too.
that they know how to solve problems that arise quickly.
that they know who to call for help.
22
Failure to listen effectively can result in
dull conversations
mistakes on the job
misunderstandings
all of the above
23
Examples of reasons why you left your previous job are
All of the above
job terminated
returned to school
left for a better job
24
What time should you arrive for a 2:00 p.m. interview?
1:50 pm
1:15 pm
1:30 pm
2:00 pm
25
As teams develop and begin to perform, members display
animosity
disrespect
loyalty
inflexibility
26
To determine if a Web site has current information , you should check
how many other sites are listed
when the site was last updated
the Web site address
how the site is organized
27
A resume should include all of the following except
how to contact you.
your educational background.
relevant experience.
personal statements from your references.
28
A responsible worker does which of the following?
Gives up easily
Blames others
Thinks before acting
Lets others down when they are counting on him or her.
29
Being late for appointments
can help you take charge of the situation.
shows your own importance.
shows a lack of regard for others.
is all right only with friends.
30
How do you exhibit responsibility?
Keeping to yourself.
Coming to work as assigned.
Doing something only when told by your supervisor
Avoiding difficult work tasks.
31
It is important for an employee to distinguish between fact and opinion because
they will be able to tell when others are being honest
the will sound knowledgable
they think critically about information shared by others
they won't get angry at other people on the job
32
In public speaking, nonverbal communication
makes the audience self-conscious.
"says" a great deal to the audience.
makes very little difference to the audience.
is unimportant.

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