40 theory final pt.1

which buyer is open-minded and willing to take a chance on new products without hesitation

what structure must be permanently broken to change the hair from straight to wavy/curly formation

relaxer strengths for ammonium thioglycolate are categorized as all of the following EXCEPT

procedures in the salon that ensure all products are accounted for is known as

what percentage of the total salon expenses generally represents compensation

which of the following items is reported to the IRS as employee income

substances of acidic or alkaline nature dissolve in water and or contain:

salaries or commissions is the largest expense in operating a salon

asking questions & analyzing clients anatomical features is part of which service essential

which of the following is perhaps the easiest buyer motivation to recognize in the salon

Distilled water with a pH of 7 is considered

Salon professional's name, clients name, scheduled service, date and clients number should be included in the

a mixture of 2 or more kinds of molecules, evenly dispersed would be a

which of the following terms refers to all money owed

a salon professional should never use ammonium thioglycolate on clients hair if it has been treated with

the most accurate method of measuring pH is with

with resistant porosity, cuticles are

Numbers less than 7 indicate it's an acidic solution

numbers greater than 7 indicates its an alkaline solution

which of the following terms means liquids not able to be mixed

carbon,nitrogen,oxygen and hydrogen form the basis of:

when handling a phone call, always

reinforcing the guests satisfaction is part of which service essential

which of the following business types is owned by the shareholders and formed under legal guidelines

when 2 hydrogen atoms combinded with 1 oxygen atom makes a water molecule which is an:

who must apply for a state sales tax permit before collecting taxes on products or services sold

ammonium thioglycolate is a chemical reducing agent that causes the hair to

before an interview begins, you might be asked to fill out a

a pH of 5 is how many more times acidic than a pH of 6

oxygen and hydrogen combining to form water is a chemical change?

putting a sodium hydroxide relaxer under a hair dryer:

greeting your client with a firm handshake is part of the connect essential

independent contractor is someone renting or leasing a workstation

net worth is calculated by subtracting liabilities from

an acidic solution has more positive hydrogen ions than negative hydrogen ions

which type of porosity may take longer to absorb coloring

the emotional buyer bases his or her purchaes on

porosity is the ability for hair to absorb mositure, liquids or chemicals

which type of insurance protects the salon owner from financial loss due to an employee's negligence

pH balance refers to a product that ranges from a pH of

A basic substance that cannot be broken down into simpler substances are

what is the pH range of hair, skin and nails

which hair texture may tend to process slightly lighter than the intended level

which of the following statements describes how human hair is formed?

which buyer type wants to save money at all costs andis not interested in the product

the guest experience begins with

the item that offers an employer a brief summary of what qualities you would bring a salon is called

which of the following statements is true about alkaline perms

which of the following statements about surfactants is NOT true

workers compensation insurance is needed to protect employee's

U.S social security and canadian pension taxes are planned saving/retirement funds collected by

products purchased by the salon owner to use during client services/retailing stock in quantity

disulfide bond is the greatest concern to a salon professional

a small concentration of eumelanin will produce

the following are all benefits of a product EXCEPT

what buyer puts up a struggle and has a strong desire to debate with you

which descriptions is NOT a guideline to be used when creating a resume

the receptionist is the first person to greet a client

when amino acids combine to form the protein of the hair

what type of compensation earns additional payment based on the number of clients brought into the salon

how far can healthy hair be stretched without breaking when wet

sodium hydroxide relaxers have a pH of

which form of advertising involves sending postcards or flyers to prospective clients

the oil-loving part of a surface active agent is called

a set income given to an employee on a weekly or monthly basis is known as

neutrons have which type of electrical charge?

matter with definite weight and volume but no definite shape is called:

a logical buyer wants to know all the facts about the product and thinks carefully before buying

A suspensions are mixtures of 2 or more kinds of molecules that has the tendency to separate when left standing

which conditioner will penetrate into the damaged hair shaft and deposit proteins into the cortex

the term given for selling products for client home care is

to be granted future loans its important to pay loans on time and avoid

word-of-mouth is the best form of advertising

the client record houses the following information EXCEPT

a predominant amount of pheomelanin will produce

the client record houses the following information EXCEPT

before a salon owner can hire employees they need to apply for a

features of a product are its characteristics, which might include

in addition to tension and perm solution, what do acid perms use to perform processing action

when a solution has an equal number of hydrogen and hydroxide ions its considered:

an element are atoms that are the same form

Compound are atoms that are the same in form?

which bond is the backbone of all protein molecules?

keratin makes up the primary composition of the hair?

alkaline perms carry a pH of 8.0-9.5

sodium hydroxide relaxer are generally used on tightly curled hair

during a job interview it's important to stay calm and be yourself

producing a functional, predictable and pleasing result is part of which service essential