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Lesson Challenges 101.1 - 101.6
Flashcards
70 cards
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Practice quiz
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Questions
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Answers
1
An outward reflection of your inner feelings, thoughts, attitudes, and values defined your:
Posture
Sense of humor
Personality
Hygiene
2
Venting to clients about other, more difficult clients is known as:
Attitude
Flexibility
Vitality
Grammar
3
Meeting life's new challenges can be assisted by:
Focusing attention on goals
Acting before thinking
Choosing insincerity and shoddiness in work
Focusing on fears versus opportunities
4
Translating what you heard into your own words is referred to as:
Responding
Paraphrasing
Questioning
Repeating
5
Keeping the abdomen flat, the chin level, and the head up are key points in having:
Potential injuries
Bad posture
Good posture
A poor standing position
6
Which of the following activities helps stimulate blood circulation in the body?
Exercise
Reading a book
Listening to music
Watching TV
7
If a person matches their actions with their words, it is an example of:
Integrity
Respect
Etiquette
Commitment
8
Which of the following will help prevent shoulder problems?
Adjusting the height of the chair when you work on a client
Reaching for supplies on a high shelf
Reaching across a table to manicure
Holding heavy clippers
9
"No-Show" clients can be handled with all of the following strategies EXCEPT:
Never discussing the missed appointment
Making reminder calls ahead of time
Informing client of cancellation policy
Offering other available appointment times
10
Proper conduct in relationships with your employer, co-workers, and clients is known as:
Communication
Professional ethics
Personal hygiene
Economics
11
Being persistent means:
Staying the course, not giving up
Changing all the time
Seeing yourself in positive wsys
Holding others in high regard
12
All of the following can help prevent neck and back strain EXCEPT:
Adjusting the height of the client's chair
Reaching overhead for supplies
Working with the back straight
Using freestanding shampoo bowls
13
The tempo used during a verbal exchange is called the:
Inflection
Pitch
Force
Rate
14
Which of the following descriptions would NOT play a part in your commitment to success as a cosmetology professional?
Believing in bringing beauty to the lives of others
Achieving the highest standards of professional behavior
Attaining a healthy body and mind
Insufficient rest
15
An effective way to build trust is to:
Tell half-truths
Seek personal gain above shared gain
Be closed to the ideas of others
Communicate in open, honest ways
16
How many hours of sleep are required for most people to function properly and avoid fatigue (NOT FATIGG)?
9-12 hours
3-4 hours
6-8 hours
1-2 hours
17
When sitting in a chair, it is important to:
Keep feet apart
Keep knees apart
Sit well back in the chair
Sit forward in the chair
18
All of the following movements cause Carpal Tunnel Syndrome EXCEPT:
Repeating a motion over and over
Using sharp shears
Bending your wrist a lot
Gripping with force
19
An individual's system for maintaining cleanliness and health is known as:
Public hygiene
Public sanitation
Personal hygiene
Nutrition
20
Leaning forward during a conversation might communicate:
"I'm interested in what you are saying."
"I've had enough. "
"I'm not interested in what you are saying. "
"I'm very bored."
21
Healthy, glowing skin is equally dependent on all of the following EXCEPT:
Good nutrition
Rest
Exercise
Lack of sleep
22
A polite behavior that shows respect for other people is called:
Habit
Attitude
Personality
Courtesy
23
Which of the following responsibilities is NOT found in the professional code of ethics?
Failure to fulfill obligations
Being loyal to employer and co-workers
Being fair and courteous to your co-workers
Showing respect for the feelings and rights of others
24
Adjusting your behavior to ensure your messages are being understood, and adapting your approach is referred to as:
Interacting
Reflecting
Fixing
Flexing
25
Maintaining healthy teeth and keeping breath fresh is called:
Halitosis
Oral hygiene
Public sanitation
Public intoxication
26
When performing chemical services, a salon professional should always wear:
Comfortable shoes
Protective gloves
Head bands
Makeup
27
Changing the pitch of your voice while speaking is called:
Pitch
Rate
Enunciation
Inflection
28
An inflammation of the fluid sac that lies between a tendon and a skin or bone is called?
Bursitis
Dermatitis
Carpal Tunnel Syndrome
Tendonitis
29
Paraphrasing to summarize the meaning of what has been communicated is known as:
Using overtones
Using tact
Reflective listening
One-way communication
30
FATIGUE can be prevented through:
Poor hygiene
Rest and relaxation
Lack of sleep
Bad health
31
A deep admiration for someone or something is referred to as:
Respect
Trustworthiness
Commitment
Integrity
32
Which of the following terms describes a pledge to a course of action?
Trust
Insincerity
Integrity
Commitment
33
Pronouncing words clearly, precisely and accurately is referred to as:
Tempo
Inflection
Rate
Enunciation
34
Which of the following descriptions is true of speaking with clarity?
Less is more
The more words the better
Change the subject often
Focus on unimportant details
35
Almost all foods contain mixtures of energy nutrients, which are all of the following terms EXCEPT:
Fats
Proteins
Carbohydrates
Keratin
36
How should a salon professional respond to a client insisting on a hair color that would not be flattering?
By tactfully suggesting otherwise
Sharing their unflattering request with other clients
By displaying a negative attitude
By using overtones
37
What condition occurs when tendons become inflamed?
Sore feet
Varicose veins
Tendonitis
Bursitis
38
The strength of volume during a verbal exchange is called:
Pitch
Rate
Inflection
Force
39
An overly wide jaw can be visually narrowed by applying:
Darker contour cream to the outer areas of the jawline
Darker contour cream to the inner areas of the jawline
Lighter contour cream to the inner areas of the jawline
Lighter contour cream to the outer areas of the jawline
40
Which of the following preventative measures will help alleviate foot and leg problems?
Standing for long periods of time
Wearing shoes with poor arch support
Raising your feet on a stool during breaks
Wearing high heels
41
Practicing good manners in the workplace is referred to as:
Flexing
Reflective listening
Conflict resolution
Professional etiquette
42
Which of the following statements describes courtesy?
Rudeness toward others
Thoughtfulness of others
Controversial topics
Impatient gestures
43
Integrity in simple terms could be described as:
Possessing a genius level of intellect
Deciding to act ethically only when it suits you
Doing the right thing
Inconsistency of character
44
Resilience is developed by solving problems and:
Reducing stress
Avoiding mistakes
Choosing the most popular decision
Learning from mistakes
45
All of the following are trust-busters in a work environment EXCEPT:
Integrity
Self-absorbed behavior
Insincerity
Poor work ethic
46
Which of the following actions would diminish trust within a work environment?
Consistency
Gossip
Sincerity
Respect
47
As soon as you notice a discussion is getting off-track, you should:
Remain silent
Try harder to make your point
Bring it back to the main issue
Talk louder
48
When applying makeup, contouring with light colors will always have what effect on the face?
Broadening
Moisturizing
Narrowing
Highlighting
49
All of the following statements describe methods to build self-respect EXCEPT:
Accepting and embracing change
Feeling down about yourself and others
Resisting negative influences
Seeking out other positive people
50
Negative aspects of our personal character that we are unaware of but others can see are referred to as:
Blind spots
Self-esteem
Positive traits
Setbacks
51
Which of the following statements does NOT reflect proper grammar?
This oil works well on a normal skin type.
How may I help you?
This oil works good on a normal skin type.
May I shampoo you now?
52
Rotating footwear has all of the following effects EXCEPT:
Strengthens your arch
Shortens how long they last
Reduces FATIGUE
Makes them last longer
53
The nearness of another to one's personal space is known as:
Gesture
Proximity
Carriage
Posture
54
All of the following topics are considered to be controversial for discussion with the client EXCEPT:
Politics
Religion
Personal problems
Hair care products
55
Persevering through difficult times is an example of:
Integrity
Commitment
Respect
Etiquette
56
Which of the following statements is NOT true about closed-ended questions?
Begin with "Would"
Begin with "Did"
Begin with "Why"
Begin with "Could"
57
The feeling that two people have for one another that feeds each person's need to feel valued is known as:
Self-control
Mutual respect
Emotional balance
Professional ethics
58
Prevent neck and back strain by:
Not reaching overhead for supplies
Standing for a long time in high heels
Bending forward when performing a service
Twisting your body to get closer to the client
59
The ability to adapt or respond to change is called:
Sincerity
Gossip
Trust
Flexibility
60
Responding calmly versus reacting impulsively represents a person who is practicing:
Insincerity
Enthusiasm
Reliability
Emotional balance
61
The energy contained in food is measured in:
Protein content
Degrees
Calories
Fat content
62
Which of the following terms defines the art and science of beauty care?
Personal Hygiene
Ethical Conduct
Cosmetology
Onychology
63
Which type of shoes should be worn to reduce FATIGUE caused by standing for long periods of time?
Shoes with pointed toes
Shoes without arch support
Low, broad-heeled shoes
High-heeled shoes
64
Which of the following statements describes an appropriate technique to use when making eye contact?
Look over the other person's shoulders at something more interesting
Stare directly into the other person's eyes
Avoid making eye contact as soon as you start a conversation
Use eye contact throughout the conversation to demonstrate interest
65
The tone or inflection of your voice, level, and rate of speech all play a role in:
Verbal communication
Nonverbal communication
Body language
Listening
66
The study of people's efficiency in their working environment & the effects on them is called:
Personal hygiene
Ergonomics
Public hygiene
Economics
67
Eye contact, smiling, and posture are all examples of:
Personality
Nonverbal communication
Verbal communication
Inflection
68
Use of a prompting comment such as "go on" is an example of a listening strategy called:
Repeat
Respond
Question
Paraphrase
69
Not making assumptions about people based on appearances reflects use of:
Respect
Integrity
Etiquette
Commitment
70
The scheduling concern of a client arriving early can be addressed by:
Telling the client how long before the service will begin
Letting client get their own beverage
Welcoming the client with a cool dismissiveness
Avoiding offering reading material