Which of the following BEST represents the "hedgehog" concept from Collins's Good to Great?

It is what your organization can be best at

Which of the following ARE the four leadership dimensions that have been linked to emotional intelligence?

Authenticity, Insight, Innovation, Coaching

Which of the following is TRUE about the mentoring process?

To be successful mentoring requires a significant time commitment

The overarching premise of situational leadership is:

Leaders match their style to the competence/commitment of followers

Which of the following IS TRUE about mentors?

best are flexible w/schedule will talk about things imprtnt to mentee.

In working with Gen X staff, it will be important to understand that they value: C. D.

The balance between work and life

When leading across generations, it is important to:

Remember one size does not fit all

Drug is backordered on high risk patient who is on Medicaid, which of the following best describes what could be done?

Communicate constantly with the patient

Which federal entity is responsible to overseeing safety in the workplace?

Occupational Safety and Health Administration

Which of the following statements about Leadership Perspectives in a Crisis IS TRUE?

reflect in crisis prior to acting, do not act quickly to solve problem

What BEST represents the employee hiring process post World War II prior to social media?

Create a content calendar that will encourage interactions, Human resources develop a job description for print media

Motivation is key to the success of any organization. The difference between intrinsic and extrinsic motivation is:

Extrinsic motivation is about achieving higher pay, position or status

Which of the following statements about leading during a crisis IS TRUE?

Important for leaders to provide perspective to others during a crisis

Which of the following statements IS TRUE about leading during a crisis?

crisis is distraction w/unanswered questions, stress, anxiety, negativity

In discussing leadership and culture, culture is defined as:

Learned beliefs/values/rules/norms/ symbols/traditions common to a group

Which of the following statements regarding using social media and pharmacy is true?

What you post may be viewed by persons you did not intend to see

Which of the following statements about Blake and Mouton's Leadership Grid IS CORRECT?

Team mgmt is individuals who are high in "tasks"/high in "relationships"

Authentic Leadership focuses on

Genuineness and trustworthiness

The TTUHSC Values are:

Kindhearted, One Team, Integrity, Visionary, Beyond Service

Which of the following statements IS TRUE about Trait-Based Leadership?

No link between certain traits & "actual leadership performance"

Which of the following could contribute to an unsuccessful (or failing) mentor relationship?

Mentor &mentee have different understanding of purpose of relationship.

Which of the following statements BEST describes VISION?

Mental model or concept of the ideal future state

EI elements that directly impact a leader's ability to be "authentic". Which of the following statements below is TRUE?

high in self regard know about what they can do well/need of improvement.

According to Leader-Member Exchange Theory, what BEST represents being in the out-group?

Come to work, do what is required within organizational roles, nothing more

Discrimination against an employee who is hearing impaired would be a violation of which law?

The Americans with Disabilities Act

Which of the following best justifies why who you hire can be costly?

Turnover may cost 33% of an employee's annual salary

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2419 Leadership Review

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Questions 82

Answers

1
While millennials are considered tech savvy, which generation is truly the digital native?
Generation Z
Silent Generation
Baby Boomers
Generation X
2
A necessity in communication is that the message is short and limited words, this is referred to as:
Conciseness
Completeness
Clarity
Courtesy
3
Which of the following BEST represents the "hedgehog" concept from Collins's Good to Great?
It is what your organization can be best at
It is how you pioneer the application of select technology
It is the pattern of breakthrough to buildup company greatness
It is getting the right people on the bus
4
Law prohibits wage discrim btwn men & women perform jobs w/equal skill, effort, responsibility in work conditions?
The Equal Employment Opportunity Act
The Equal Pay Act
The Pregnancy Discrimination Act
The Americans with Disabilities Act
5
Which of the following ARE the four leadership dimensions that have been linked to emotional intelligence?
Authenticity, Flexibility, Empathy Insight
Authenticity, Insight, Innovation, Coaching
Coaching, Empathy, Interpersonal Relationships, Innovation
Insight, Flexibility, Interpersonal Relationships, Innovation
6
GLOBE research identified six global leadership behaviors. Which of the following is NOT one of those identified?
Humane Leadership
Charismatic/Value Based Leadership
Authentic Leadership
Team Oriented Leadership
7
Which of the following is TRUE about the mentoring process?
To be successful mentoring requires a significant time commitment
Mentors must be individuals you already have a close relationship with.
Mentoring can be done with very little preparation.
Serve as a mentor for NMT 2 years for each person you are responsible for.
8
The overarching premise of situational leadership is:
Leaders match their style to the competence/commitment of followers
Demands followers adapt their work habits to support their leader.
Effective leaders have power and authority to do what they choose to do
Leaders are at a higher level than followers in any situation
9
Which of the following IS TRUE about mentors?
Mentors should not promote (sponsor) their mentees
The best are those that are at least 10 years older than the mentee.
best are flexible w/schedule will talk about things imprtnt to mentee.
best met their own goals, no longer learning, shift focus mentees.
10
Modifications of worksite to allow an employee w/ a disability to be able to do their job (e.g. a wheel chair ramp) is?
Reasonable accommodation
Functional disability adjustment
Due hardship response
Bona fide occupational modification
11
In working with Gen X staff, it will be important to understand that they value: C. D.
Loyalty by not changing jobs
Digital media, emojis and jargon
The balance between work and life
Spending time in meetings for any and all issues
12
When leading across generations, it is important to:
Focus on the needs of your generation first
Dismiss the differences and lead your way
Recognize leadership is a one way street
Remember one size does not fit all
13
attitudes and behaviors that reflect on traditional professionalism paradigms just through social media is termed what?
Media maleficence
Information malnutrition
E-professionalism
Social media altruism
14
Which of the following reflects the cross section of leaders and managers? Where they have common ground.
All about power and control
Motivate Others
Give Directions/Task Focused
Appeal to the Heart
15
Universally undesirable leadership attributes across cultures include:
Effective bargainer
Motive arouser
Egocentric
Skilled administratively
16
Harassment in the workplace becomes unlawful if the conduct is pervasive and causes which of the below?
Imprudent accommodations
Gross negligence
Undue hardship to the employer
Hostile work environment
17
Caren promoted to Front Line Supervisor. Has to discipline friends. Avoids it. Failure to discipline is called?
Loss of friendship
lack of supprt
Time loss
Lack of policies
18
Drug is backordered on high risk patient who is on Medicaid, which of the following best describes what could be done?
Consider ways to avoid patient interactions
Allow the pharmacist in charge to handle the situation
Communicate constantly with the patient
Place the needs of paying customers first
19
Which of the following statements about Blake and Mouton's Leadership Grid IS CORRECT?
The Authoritarian leader
Team Management style
Country Club leadership
The Impoverished leader
20
The invisible barrier preventing women from ascending into elite leadership positions was initially dubbed:
Glass Cliff
Glass Ceiling
Leadership Labyrinth
Glass elevator
21
Which federal entity is responsible to overseeing safety in the workplace?
Occupational Safety and Health Administration
Equal Employer Safety in the Workplace Agency
Occupational Hazardous Waste Administration
Equal Employment Safety Agency
22
The best way to eliminate harassment in the workplace is through what means?
Prevention
Ignorance
Signs
Submission
23
Which of the following statements about Leadership Perspectives in a Crisis IS TRUE?
Everything worthwhile is downhill
reflect in crisis prior to acting, do not act quickly to solve problem
Many situations no answer/allow things to happen since out of control
Don't worry focus on tomorrow because it could always be better
24
What BEST represents the employee hiring process post World War II prior to social media?
Choose the right platform to target preferred candidates
Create a content calendar that will encourage interactions
Human resources develop a job description for print media
Search for or directly contact candidates found on websites
25
Employee wellness is synonymous with employee health benefits
TRUE
FALSE
26
Motivation is key to the success of any organization. The difference between intrinsic and extrinsic motivation is:
Intrinsic motivation comes from outside forces
Intrinsic motivation is about rewards and recognition
Extrinsic motivation comes from inside forces
Extrinsic motivation is about achieving higher pay, position or status
27
Which of the following statements about leading during a crisis IS TRUE?
Leaders who perform poorly unlikely to have negative affect ability to lead
Good leaderfocus on setting long-term goals rather than crisis
Important for leaders to provide perspective to others during a crisis
Good leaders are easily distracted by the severity of the crisis
28
Which of the following statements IS TRUE about leading during a crisis?
crisis is distraction w/unanswered questions, stress, anxiety, negativity
Adaptability and flexibility are of limited importance during a crisis
crisis gives understanding of world around you, no quality insights
A crisis is best led by an individual with a fixed mindset
29
Which of the following best differentiates how a leader rather than a manager influences teams?
Give Dierections
Inspires by Fear
Drives Employees
Leads by Example
30
Which of the following made it illegal to discriminate in employment matters based on sex?
The Civil Rights Act
The Americans with Disabilities Act
The Equal Employment Opportunity Act
The Equal Pay Act
31
In discussing leadership and culture, culture is defined as:
Engage in future behaviors-planning, invest in future, delay gratification
Established social norms, rituals, procedures to avoid uncertainty
Learned beliefs/values/rules/norms/ symbols/traditions common to a group
Determined, assertive, confrontational,aggressive in relationships
32
Which of the following statements regarding using social media and pharmacy is true?
One should trust social media privacy settings 100%
Ok to post questionable stuff as long for personal reasons
What you post may be viewed by persons you did not intend to see
Employers are viewing content of employee applicant less
33
Leadership is about responsibility. As a leader, you will should be responsible/accountable for:
Every Failure
Every Success
Judging others
Successes and failures
34
In posting professional/personal info on social media, one should do which of the following prior to posting?
Understand who has access to the information
All of the above
Proofread for accuracy or mistakes
Be professional
35
Which of the following statements about Blake and Mouton's Leadership Grid IS CORRECT?
Impoverished ldr preferred style, balances focus on tasks/relationships.
Authoritarian ldr focus on strong relationships w/team even reaching goals
CC ldrs discipline to team mbrs, reluctant to spend time to reach goals.
Team mgmt is individuals who are high in "tasks"/high in "relationships"
36
Safety, Courtesy, Show and Efficiency were KEY traits for this Master of Customer Service. Who is he?
Lindt
Good Neighbor
Godiva Chocolatier
Walt Disney
37
Authentic Leadership focuses on
A. Operational tasks and structure
Directing and coaching
A. Deception and lack of transparency
Genuineness and trustworthiness
38
The TTUHSC Values are:
Service, Excellence, Integrity
Loyalty, Respect, Perseverance, Honesty
Mutual Respect, Professionalism, Collegiality
Kindhearted, One Team, Integrity, Visionary, Beyond Service
39
Which of the following statements IS TRUE about Trait-Based Leadership?
This type of leadership theory believes that "Leaders are Made"
intelligence, self-confidence, physical stature, attractiveness, integrity.
Trait-based measured The Blake and Mouton Leadership Grid
No link between certain traits & "actual leadership performance"
40
The dimensions of wellness include ALL of the following except:
Social
Mindfulness
Financial
Physical
41
Which of the following could contribute to an unsuccessful (or failing) mentor relationship?
All of the above
Mentor &mentee have different understanding of purpose of relationship.
Mentor shares honest stories about personal challenges/failures
mentees to do most of talking/sharing, mentors serve in a listener role.
42
Which of the following statements BEST describes VISION?
Mental model or concept of the ideal future state
The purpose of the company or services
Incapable of coming to fruition, or being realized
Captures what they do and who they serve
43
EI elements that directly impact a leader's ability to be "authentic". Which of the following statements below is TRUE?
high in self regard know about what they can do well/need of improvement.
struggle w/see things for what they are, by what others do/miss info
focused on elationships/are usually low in self-actualization
rely heavily on others to make decisions, rarely exhibit independence
44
Progress over time gain wisdom/experience, PIC wants to monitor work/allow tm members to come up w/new ideas/strategies.
Coaching
Directing
Delegating
Supporting
45
According to Leader-Member Exchange Theory, what BEST represents being in the out-group?
Both leaders and followers do extra things for each other
More information, influence, confidence, and concern from leader
More dependable, involved, and communicative
Come to work, do what is required within organizational roles, nothing more
46
Mission answers the following question:
What do we stand for?
Why am I doing this?
Where do we want to go?
What makes us different?
47
Discrimination against an employee who is hearing impaired would be a violation of which law?
The Equal Pay Act
The Equal Employment Opportunity Act
The Americans with Disabilities Act
The Civil Rights Act
48
Which of the following best justifies why who you hire can be costly?
Turnover may cost 33% of an employee's annual salary
25% of hiring is done to fill existing critical positions
Average length of the hiring process is 5 days
Experienced talent is cheaper to recruit
49
The minimum work age of 14 years for employment is derived from which federal law?
The Equal Employment Opportunity Act
federal Labor Standards Act
The Civil Rights Act
The Americans with Disabilities Act
50
Which is of the following IS NOT one of the 10 characteristics of servant leadership?
Persuasion
Empathy
Healing
Sympathy
51
Consistently monitoring how an employee performs & their ability to complete projects is what management function?
Planning
Organizing/Staffing
Leading
Controlling
52
As a leader, this communication principle will build relationships, solve problems, understanding, improve accuracy.
Prioritizing
Trust
Inspire
Listen
53
Employee orientation is an opportunity for new hires to gain knowledge and understanding of:
Employee only discounts
Company mission, vision, values
HIPAA and Patient Confidentiality
Work schedule
54
Provide clear direction, encouragement while asking for feedback on her ldrship. what type of situational style?
Directing
Supporting
Delegating
Coaching
55
The Age Discrimination in Employment Act protects anyone over what age from age discrimination?
60
45
40
65
56
Ideation, Activation and Implementation are considered:
The natural gift of wonder and tenacity
The gift of invention and wonder
The competencies of Working Genius
The three areas of workflow in Working Genius
57
Phase of leadership making, roles-tested, influences-mixed, exchanges-medium quality, self/other interests are present:
Partnership
Acquaintance
Stranger
Friendship
58
How can leaders play a vital role in supporting employee well-being?
More Coaching Conversations
Setting Realistic Performance Expectations
Prioritizing Work
All of the above
59
To focus on the person speaking, understand message use verbal/non-verbals to keep attention on the person is
Delegation
Active listening
Positivity
Adaptability
60
What is one of the ways listed during lecture in which you can analyze future job opportunities?
Perform word cloud analysis of position descriptions
Manually review the description for relevant nouns
Identification of non-preferred skills needed for the job
Use artificial intelligence program to identify job prospects
61
pharmacist respects the cultural/personal differences among patients following ethical code of a pharmacist?
A pharmacist acts with honesty and integrity in professional relationships
A pharmacist maintains professional competence
A pharmacist respects the autonomy and dignity of each patient
A pharmacist respects values, abilities colleagues, health professionals
62
Texas is a strong employment at will state. Which of the following BEST describes the employment relationship?
The employer must give a valid explanation
The employer must provide the employee an opportunity to resign
The employer must provide the termination in writing
The employer may end employment without advance notice or reason
63
Maximizing good and minimizing bad is most closely associated with which ethical principle? (
Beneficence
Justice
Paternalism
Autonomy
64
A patient wishes not to fill a prescription for fear of side effects. This closely relates to what ethical principle?
Non-maleficence
Paternalism
Autonomy
Justice
65
Emotional Intelligence elements have been identified as potential derailers for successful leadership?
Self-Regard, Social Responsibility, Impulse Control, Independence
Self-Regard, Self-Actualization, Empathy, Stress Tolerance
Impulse Control, Problem Solving, Independence, Stress Tolerance
Impulse control, Flexibility, Self-Regard, Problem Solving
66
According to Greenleaf, the best leaders are:
Servants first
Serve themselves
Better than those who are not
Dominant personalities
67
The Genius of Galvanizing causes people to say:
He has uncanny intuition, I trust his gut
They have so much energy and passion for what we are doing
Failure is not a word in her vocabulary
She always has new ideas or solutions
68
Gender stereotypes define women as_____ and men as _______?
Agentic and Communal
Assertive and Caring
Communal and Agentic
Confident and Sensitive
69
Rachael spends 4 weeks in each area to be proficient, then enter the intern rotation. This training is referred to as:
On the Job Training
Job Specific Orientation
Training
Job Rotation/Cross Training
70
The hiring of Harriet without an extensive background check is described as:
Negilent hiring
Negligent referral
Employer Privilege
Defamation
71
From the HR perspective, and your perspective as a job seeker, the appropriate mix of benefits would most likely:
Decrease the appeal of the business
Decrease morale
Increase turnover
Increase job performance
72
Gary has completed paperwork to terminate pharmacist Justin but he doesn't work until Fri, a long wknd. BEST advice ?
Meet him at the start of his shift on Friday, and terminate him
Call him on Thursday, leave a message that he has been terminated
Send him a text message that he has been replaced.
Wait until after the holiday weekend
73
Struggle with critical conversations, the consequences of avoiding discussions. Most productive option:
Accept the Negative Behavior
Find another position
Change the Environment
Confront the behavior
74
A women supervisor tells a male employee they can get promoted if they have sex with her, this is referred to as what?
Hostile harassment
Gender discrimination
Quid pro quo harassment
Racial harassment
75
Which statement regarding pregnant employees in the workplace is true?
Gestational diabetes is NOT a pregnancy-related complication by law
employer has no right to medical documentation from a pregnant employee
ok to post questionable materials via social media for personal reasons
Temp disability of pregnancy is undue hardship to the employer
76
Which of the following is an incorrectly stated motion?
I move the previous question.
I motion that we all go to Disney World.
I would like to make a motion that we go all go get a snow cone.
I move that we adjourn for summer break.
77
The set of ethical / professional principles by which all Pharmacists should adhere to is referred to as what?
Hippocratic oath
Code of Ethics for Pharmacists
Oath of a Pharmacist
Ethical Decision Model
78
What best defines conceptual skills from Katz theory in 1955?
Shaping organizational policy
Hands-on activities with products
Sensing others' needs
Willingness to tackle complex problems
79
Human resources management is critical in any organization. Which of the following statements BEST describes its Value?
Attract/retain talent; train staff for chlling roles; improve satisfaction
maintains all paperwork; performs annual assessments for supervisors
hiring and firing; compliance w/ standards; address employee conflicts
performance evaluations; document disciplinary actions; benefits training
80
There is agreement and solid literature on the definition of servant leadership.
FALSE
TRUE
81
Which of the following traits is MOST likely to be a core need or value of a Green personality?
Visionary/Futurist
Impulsive
Detail oriented
Caretaker/nuturer
82
Avoiding media, politics, finding a place of employment where they believe in the mission is which Generation?
Millennials
Generation Z
Generation X
Baby Boomer

2419 Leadership Review Flashcards | StudBud