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MEAC 1336 Final Exam Review Flashcards | StudBud
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MEAC 1336 Final Exam Review
MEAC 1336 Final Exam Review
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1
This type of question can be answered with a yes or a no:
Close-ended questions
Open-ended questions
Strategic questions
Logical questions
2
A medical assistant obtains from insurance company to ensure services will be covered by the patient's health care plan
Procedure and diagnosis code
Authorization number
Place where the procedure will be performed
Name of the insured
3
_________ is sensitivity in dealing with others or with difficult issues:
Tact
Diplomacy
Dignity
Integrity
4
__________ is the threat of bodily harm to another:
Intimidation
Larceny
Assault
Battery
5
A medical assistant who tells a patient that another physician is incompetent is an example of:
assault
defamation of character
fraud
libel
6
When editing medical reports, you cannot change this part of the report or alter the meaning in any way:
punctuation
content
body
grammar
7
The __________ claim form must be used to submit paper claims to Medicare for a physician's services:
UB-04C
CMS-1450
837PB
CMS-1500
8
__________ is a wrongful act that is committed against another person or property that results in harm:
contract
damage
tort
insult
9
International laws are made to protect the public from the harmful acts of others:
True
False
10
The medical assistant can find codes for "Poisoning, Accidental" in the?
Index to External causes
OGCR
Table of Neoplasma
Table of Drugs and Chemicals
11
Which law or agency helps protect the confidentiality of personally identifiable health information:
Clinical Laboratory Improvement Amendments (CLIA)
Occupational Safety and Health Administration (OSHA)
Food and Drug Administration (FDA)
Health Insurance Portability and Accountability Act (HIPAA)
12
These facilities streamline patient healthcare needs providing a cooperative team specialties in one location:
Family Practice
Clinic
Patient Centered Medical Homes
Urgent Care
13
Which is NOT a use of ICD-10-CM coding:
Compiling and reporting statistics about health trends
Obtaining insurance preauthorization or referrals
Billing insurance companies for reimbursement
Procedure coding
14
All of the following are attributes of a good leader EXCEPT:
being lenient with rules and policies
staying calm during stressful situations
being willing to learn new ideas
having the ability to make appropriate judgment calls
15
__________ cash must be tracked and recorded in a daily financial log:
Patient
Petty
Physician
Extra
16
Antiseptic systems that are still used in surgery today are attributed to the work of:
John Hunter
Joseph Lister
Edward Jenner
William Harvey
17
Civil concerns relationships between individuals or between individuals and the government:
False
True
18
The __________ were developed to define knowledge and specific skills healthcare workers expected to possess
Health and Human Services Standards
National Medical Level Skill Standards
Certified Medical Skills Standards
National Health Care Skills Standards
19
When performing touch as a form of nonverbal communication, which gesture may be considered rude:
Performing a light-grip handshake with a patient who is Asian
Gently touching a patient's arm who is distraught
Touching a child's head without permission
Offering a high-five to a Caucasian toddler when saying goodbye
20
A team that has failed to work together successfully should do all the following EXCEPT:
self-evaluate
construct ways to function more effectively
assign one person to be the leader all the time
assume group responsibility
21
When a patient asks a question that is beyond your scope and training, you should:
explain that you are unsure, but you will find out
guess at an answer
give advice to the best of your ability
none of the above
22
Each patient's medical record will contain _________ categories of material, information within unique to each patient.
meaningless
similar
different
the same
23
The purpose of this type of scheduling is to begin and end each hour on time
time
clock
wave
day
24
A patient problem with low risk of causing the patient's death, and full recovery is expected, is known as?
minimal
moderate severity
high severity
low severity
25
Patient-centered education begins with:
evaluation
documentation
implementation
assessment of needs
26
Which of the following is NOT one of the four Ds of negligence:
Defamation of character
Damages
Dereliction of duty
Direct cause
27
This report is filled out whenever any accident, injury, or unusual occurrence takes place:
accident
incident
official
medical
28
Ethical decisions pertaining to life issues are referred to as:
Biogenetics ethics
Ethics
Bioethics
Morals
29
Which of the following is NOT considered an adjustment:
Contractual allowance
discount
debit
write-off
30
Which of the following tasks would NOT be done when opening the medical office:
Unlocking any money to be used for the day
Leaving the office machines off until needed
Checking for proper operation of heating and air conditioning
Recycling any torn magazines
31
Insurance company require this from primary care physician before patient sees a specialist.
D) an authorization
eligibility
referral
coordination of benefits
32
Patients without appointments and seen in the order of arrival:
flexible
streaming
open
closed
33
With all telephone calls, the first thing you will need to find out is __________ in case you become disconnected:
billing address
credit card number
name and telephone number
complaint
34
The instruction manual should list regularly scheduled maintenance which includes:
calibrations
all the above
performance tests
replacement parts
35
The ___________ has released a list of unapproved medical abbreviations
International Classification of Diseases (ICD-10-CM)
Joint Commission
Health Insurance Portability and Accountability Act
Current Procedural Terminology (CPT)
36
To obtain a referral authorization from a managed care company, the medical assistant must first:
call patient's physician office, ask for the person in charge of referrals
submit a CMS-1500 form to the insurance provider
document the phone call
obtain an authorization number from the insurance provider
37
Many decisions a medical assistant makes on a daily basis will involve:
letting the patient decide
critical thinking
routine
asking the physician's advice
38
When stocking supply cabinets with newly received supplies, place the newer supplies:
towards the front of the shelf
on top of the cabinet
in as separate cabinet
towards the back of the shelf
39
Which of the following is an example of being proactive, also referred to as a "self-starter:
Medical records made readily available
Laying supplies out before a procedure
Briefing physician before patient seen
All the above
40
The medical record is legal and this type of document:
short-term
impermanent
permanent
temporary
41
__________ asserts physicians must provide same knowledge, care, and skill a similarly trained physician would provide
Code of Ethics
Standard of Delivery
Ehical Standards
Standard of Care
42
__________ refers to whether a patient is a new or an established patient for the office:
classification
history
status
law
43
Giving demonstrations, videos, and providing instructional brochures are all examples of this:
adult learning requirements
patient teaching methods
hospital-based patient education
patient self-teaching
44
A(n) __________ is granted for each measured increment of training or education:
Registered Medical Assistant RMA (AMT) credential
Certified Medical Assistant (CMA) certificate
continuing education unit (CEU)
Certified Postsecondary Instructors (CPI) credential
45
All of the following are the basic units of the communication process, EXCEPT:
receiver/sender
channel
message
reception
46
__________ are organizations that pay for health care services on behalf of the patient:
Second-party payers
Universal payers
Third-party payers
First-party payers
47
E/M codes are found in the ___________ and begin with_____.
ICD-10/99
ICD-10/79
CPT/79
CPT/99
48
A __________ is a carryover from the days of manual billing:
ledger card
pencil
scorecard
punch card
49
A __________ letter-style format flush with the left margin.
block
simplified
modified block
modified block with indented paragraph
50
Procedure coding is the act of assigning this to the procedures and services that physicians provide to patients:
letters and numbers
numbers
letters
special characters
51
The medical assistant acts as the physician’s __________ when performing the banking procedures for the medical office:
personal assistant
accountant
agent
banker
52
E/M in the coding world stands for:
"Them"
Evaluation and Management
Early Morning
Electromagnetic
53
Cultural beliefs that can impact a patient's health include all of these, EXCEPT:
) patients feel they have little control over their health
patients feel they have lots of control over balance in health
patients are unaware of local resources and services that provide help
family members can be an important part of the treatment team
54
Many offices have computers in examination rooms, which allow medical personnel to __________ during the patient visit.
add information to the patient's EHR
download test results
all of the above
research past medication records
55
To ensure security when accepting a credit card payment, the assistant should do all the following EXCEPT:
make sure the name on the card matches the patient's name
write down the last four digits of the card number
keep the patient's credit card number on file
check to ensure that the expiration date is later than the current date
56
Which of the following is a characteristic of active listening:
Thinking of other things while someone else is speaking
Making assumptions about what the speaker is saying
Completing another person's sentences
Focusing on the speaker
57
When does a medical assistant represent the office?
Twenty-four hours a day
With every communication
Only when put in charge by a physician
Only when he or she serves as the office manager
58
__________ is a comprehensive software program that manages administrative and business functions of a medical practice:
Premier office management system (POMS)
Health business manager (HBM)
Practice management software (PMSD)
Electronic health manager (EHM)
59
During the Civil War, she established the American Red Cross and the Federal Bureau of Records:
Elizabeth Blackwell
Clara Barton
Jonas Salk
Florence Nightingale
60
Every office correspondence should have a current:
date
signature
font type
response