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Current Events Quiz Flashcards | StudBud
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Current Events Quiz
Current Events Quiz
30 terms
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StudBud Administration
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6 plays
Questions covering topics covered over this past week.
Flashcards
30 cards
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Practice quiz
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Host live
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Questions
30
Answers
1
In regards to the script, what does a green highlighted box mean?
You just have to touch on the topic
You can skip reading that box
Read Verbatim
You only have to read the first sentance
2
D-SNPs may require a certain minimum level of Medicaid Eligibility.
False
True
3
Which Government agency issues the Medicare ID card?
Your local DMV
The Dept. of Insurance
CMS
The Social Security Administration or Rail Road Retirement Board
4
What is an SLMB?
Specified Low Inherited Beneficiary
Specified Low Income Benefit
Slum Dog Millionaire Boyz
Specified Low Income Beneficiary
5
Beneficiaries who did NOT enroll in Medicare when first eligible must use the General Enrollment Period to enroll.
True
False
6
How many "other benefits" does eHealth WANT us to select during a needs analysis?
You do not have to select extra benefits
All of them!
2
3
7
What room do we report to next week?
The Earnhardt Room
Suite 365
Our Production Desks
The Elliot Room
8
You MUST have a beneficiaries email in order to complete the sale.
False
True
9
Which of the following events qualifies for an SEP?
Loss of Credible Drug Coverage
Qualifying for a Special Needs Plan
Having a 5 star plan available in the BFC's service area
All of the above
10
What two Medicare Savings Programs are D-SNPs required to accept enrollments from?
QMB & SLMB +
QMB & QMB+
QMB & QMB + & SLMB
QMB & SLMB
11
What 2 phone systems do we use?
Fanesse and Jibber
Avaya and Skype
Finesse and Jabber
Google Voice and Jabber
12
The Medicare Advantage Annual Enrollment Period is:
Oct. 15 - Dec. 6
Oct. 15 - Dec. 8
Oct. 15 - Dec. 7
Oct. 15 - Jan. 1
13
What must you sign into before opening SharePoint Medicare?
Facebook
TTec Email
OKTA
Zoom
14
What does LIS stand for?
Low Income Sanctuary
Liability Insurance Substitute
Low Income Subtlety
Low Income Subsidy
15
What does "Read Verbatim" mean?
In similar words used originally
Read backwards
Yell this statement at the customer
In exactly the same words as were used originally
16
You are to park in the WHITE lined spots in the parking lot
True
False
17
The Medicare Advantage Open Enrollment Period is:
Jan. 1 - Mar. 31
Jan. 1 - Apr. 30
Oct. 15 - Dec. 7
Nov. 1 - Jan. 18
18
Part D plans cover:
FDA approved OTC drugs
Inpatient prescription drugs
Outpatient prescription drugs
All forms of prescriptions
19
Kie is the best trainer at TTEC
False
True
20
You should pitch the top 3 plans you find to the beneficiary.
False
True
21
How many tiers of drugs are there?
6
5
7
3
22
Medicare SELECT plans are...
Only available in Florida, New York, and Georgia
Medigap plans that require the use of network hospitals
Only available in Massachusetts, Minnesota, and Wisconsin
A type of Special Needs Plan (SNP)
23
How many enrollments can you do at a time on your screen before having to open a new application script?
2
As many as you want, GET THOSE SALES!
1
3
24
C-SNPs are designed for individuals who are diagnosed with the following:
Chronic car accidents
Diabetes Mellitus
ESRD
Hypochondria
25
eHealth can receive allegations from:
Carriers
Beneficiaries
Other agents
All of the above
26
Which program is available to support the unique healthcare needs of D-SNP and C-SNP members
Gift cards for every year of enrollment
I don't know man, I just work here.
Free gym membership through Silver Sneakers
None of the above
27
Medicare measures Hospital Services and Skilled Nursing Facility Services by:
Lifetime Reserve Periods
Catastrophic Coverage Period
Benefit Periods
Deductible Periods
28
How many different "Quality Assurance" groups grade us?
3
2
1
4
29
How many plans can you compare at a time?
1
3
All of them
2
30
What are the 3 types of enrollments?
There are only two types: Take it or Leave It
PPE, PPD, Telephonic
PPE, PPT, Telephonic
PPE, PPT, Temporary
