pathways to success

Percentage of total dollars you receive from services and retail products sold is:

Gaining new Guests through word-of-mouth recommendation:

Keeping and using a cancellation list, and the perception it creates for your Guests, is an example of:

Certain regulatory agencies and taxing laws require that you maintain correct:

All people in the cosmetology field wear bright, vibrant haircolor. This is an example of a/an:

Finding solutions to your Guest’s concerns and developing a mental picture of your Guest’s expectation during the:

The movement and position of your body is a communication skill:

Shampoo and conditioner your Guest purchases to maintain their style at-home:

To set, monitor, and achieve a personal or organizational desired end-point within a specific time frame:

__________ is when a stylist rents space in an existing establishment and has the ability to generate revenue:

A policy purchased to protect from risk of loss

Pictures of your best work, awards or certificates displayed professionally in an album or electronic folder:

What is a strategy to use so that your Guest returns within a specified time for their next service:

Marketing can include which type of communication

An image or trademark that represents you or your business:

Marketing to your desired demographic:

A document the employer provides that gives specific information including qualificationsor skills for the job:

Running late, deadlines, or personal issues can be demanding situations that can cause:

The moral standards that guide a person’s conduct:

Connecting with potential Guests in a social setting is:

Showering, brushing your teeth and shampooing your hair are all examples of personal:

An important skill that will affect your retention, referrals and rebooking is your ability tocontrol impressions

A form of ownership by a group of people that requires the highest level of legal consideration

The money a typical Guest spends on services and products during their salon visit determines

___________ is using verbal and non-verbal cues to show you are interested in the conversation:

Individuals hired and compensated by a company to provide services:

A document that provides details of your work history, education and qualifications for a position:

An organized system to track all business transactions and expenses

Being respectful of others, ethical and honorable are traits of:

An agreement between you and an employer that if you decide to leave you willnot work in another salon within the area

Scheduling your Guest’s next appointment while they are still at your station

What is an arrangement in which two or more parties agree to share all costs, profits, and responsibilities

Your personal assessment of self-worth is your:

Supplies used in daily salon operations:

Budgeting, employee management, inventory and purchasing are necessary skills in:

What communication uses body gestures and eye movement to send and receive information

A __________ is required when seeking financial assistance to open your salon:

The steps you take to ensure your Guest always leaves with a positive impression:

A ___________ should include the Guest’s name and contact information, along with the original requested appointment

An individual who has total responsibility for all profits and losses of a business