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THE JOINT COMMISSION QUIZ 2024 Flashcards | StudBud
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THE JOINT COMMISSION QUIZ 2024
THE JOINT COMMISSION QUIZ 2024
30 terms
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StudBud Administration
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52 plays
CBH
Flashcards
30 cards
F
Practice quiz
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Host live
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Questions
30
Answers
1
When there is an electrical spark / burning smell - we should turn off the electrical supply and call ext 720
True
False
2
Where do you look for information if you don't know something...
Internal Staff Website and Policy and Procedure Manual
All of the answers
QR codes on Welcome Desk
Ask Supervisor or Relevant Department Supervisor
3
The Joint Commission Surveyors Names are...
Dr. Dre and Jay-Z
We do not know yet...
HRH Prince Charles and Camilla Parker-Bowels
Ms. Hawk II, & Mr. Tweedle Dumb
4
What do we do when there is gushing water in the clinic from a tap?
Leave it alone
Drink it
Call Ext 720 and turn off water supply (Water cut off/ valve)
Yay - water fights
5
Where do refrigerated medications go?
In the food fridge
All of the above
In a coded locked fridge where the thermometer is available and working
In any old fridge
6
Can anyone fill out a EOC Safety Checklist?
Yes
No - this is for FM/EOC and Chief Administrator only
7
CODE GREY - What do you do in a hurricane/tornado alert from the clinic administrator?
Go for a brisk walk
Go in a room with the least windows
Call 911 and tell them there is bad weather and they should stop it
Do nothing
8
I have a right as an employee to see my HR file
True
False
9
Which of the following sentences shows most of the words of CBH's core values?
"change comes from within"
"Beating challenges one step at a time"
"...empathic teamwork providing quality service to excel positive change"
"reaching excellence in podiatry to make you walk again"
10
What do we do to improve cultural competency of staff?
Cultural Competency Reflection/ Journals
Luncheons from different cultures
All of the anwers
Cultural Competency Training
11
What are we doing to tackle the COVID-19 Pandemic?
Wear Masks & Disinfect Services regularly
All of the answers
Virtual Services where appropriate
Screen patients and staff for illness
12
What is the company motto?
Believe in yourself
Reach your goals
Challenge for Change
Every little thing is gonna be alright
13
CODE VIOLET - VIOLENT / HOSTAGE SITUATION
Call emergency services discreetly
Tell them you'll "Catch them outside"
Run towards them with your arms flailing like a bird
Tell them you are calling the police so they become aggravated
14
When medication is removed from the clinic - what do we do?
Ensure it is checked out by welcome center on Insync EMR
Don't tell anyone - the medications aren't worth anything...
15
What are the National Patient Safety (NPSG) goals?
Identify Patient Safety Risks (reduce risk of suicide)
Prevent Infection
Identify individuals served correctly
Use Medicines safely
16
What form do I use when I need to order something or make a physical change in the clinic? (not an emergency)
Call the Chief Administrator
Call FM Team only
Work / Supply Order Form & Notify FM Team
Call HR
17
What do you do if a patient informs (while in session) you they have bed bugs/ lice/ scabies? (3 correct answers)
Inform BHH Nurse & FM / EOC Team
Complete Infection Control Form
Have them rub themselves against other patients and staff
Remove patient from area and they can come back after clearance
18
Refrigeration for Medication Temperature MUST consistently be...
Neither of these
Both of these
Between 46°F and 100°F (8°C and 38°C)
Between 36°F and 46°F (2°C and 8°C)
19
"Tracer methods observes the consistency, safety, and uniform performance of care, treatment, and services to patients"
False
True
20
What do we do help improve health equity?
Translation of public health information
Community Representatives on Staff
Signs in clinic in different languages
Phone lines and Translation Services
21
Before transporting a patient in a CBH vehicle - what form do we fill out?
EOC Welcome Center Satisfaction
EOC Vehicle Safety Form
22
All medications should be locked
False
True
23
CODE WHITE IS AN EMERGENCY PETITION - Seek a Clinical level staff to conduct the EP Immediately / Call Emergency Service
True
False
24
Whenever answering a question to the surveyor - say "Dr Jani makes me..." or "Mr. Shyam says do it like..."
True
False
25
CODE GRAY - INCLEMENT WEATHER
False
True
26
What do we do when the internet no longer works? (Two correct answers)
Go home and forget about it
Call 844-224-5264 Ext 720 for next steps
Use a hotspot, have paper notes, and see patients with what you have
Panic and submit a complaint
27
CODE RED IS A FIRE- leave building through the nearest/safest exit in less than 90 seconds & meet in the assembly area
False
True
28
Click on each word that is a core value for CBH
Empathy
Quality
Teamwork
Service
29
What kind of questions is the surveyor likely to ask?
All of the answers
Performance Improvement Related
Patient & Staff Safety Related
Infection Control Related
30
What is the mission of the clinic?
Create the best Burgers in town
All of the above answer
Money, Money, Money, it's so funny
...to provide the highest quality mental health care and services....
