Materials management is responsible for...

Managing the way materials are received and stored

What is the main objective of productivity?

Reducing inputs to obtain the same/greater amount of output

Human resources are responsible for what part of a business?

Coordinating all activities relating to business employees

When the market changes, businesses assess their marketing mix. How do they do this?

By analysing the 4Ps of their business

Which of the following is NOT an example of innovation...

Maintaining production of a successful item

Society expects businesses to act ____ and to be _____ _____.

Ethically, Socially Responsible

Which answer below is not an example of a conflict of interest?

Employee leaves current job for a similar job

Customer Relationship Management refers to..

Systems businesses use to maintain contact with customers

What is computer-aided design?

Software that generates 2D/3D diagrams from input data

studbud

Year 10 Business Productivity

24 termsStudBud Administration676 plays

#Business #Productivity #Year10 #BusinessStudies

Flashcards24 cardsFPractice quizPHost liveL

Questions 24

Answers

1
Businesses strive to _____ productivity
Decrease
Increase
Maintain
Remove
2
Conditions that enable employees to balance work and family responsibilities more effectively
Ethical Practice
Flexible working conditions
Conflict of interest
Human Resources
3
The following is an image of...
Human Resource Management (HRM)
Customer Relationship Management (CRM)
Robotics
Office Technology
4
Who does workplace ethics apply too?
Employees and Customers
Employers only
Employees only
Employers and Employees
5
Which of the following is NOT in the 4Ps
PRICE
PROMOTION
PLANET
PRODUCT
6
Out of the following areas below, which area of business does not use CRM data regularly?
Logistics Department
Sales Department
Marketing Department
Operations Department
7
Socially Responsible Management does NOT take into consideration...
Environment
Machinery
Customers
Suppliers
8
Materials management is responsible for...
Ensuring rubbish and scraps are recycled
Managing the way materials are received and stored
Recycling stock that is out of season / past 'use by' date
Using robotics to enhance materials
9
DEFINITION: Standards that define what is acceptable and unacceptable behaviour
Ethics
Social Responsibility
Legal Requirements
Company Policy
10
What is the main objective of productivity?
Reducing inputs to obtain the same/greater amount of output
Reducing outputs to obtain the same/greater amount of input
Reducing employee workload with robotics for greater output
Finding areas where we can replace employees with robotics
11
Putting financial resources into physical resources such as machinery, equipment and facilities
Waste Management
Office Technology
Capital Investment
Robotics
12
Which is not considered an emerging business technology
3D Printer
Web 2.0
Video conferencing
Fax Machine
13
Human resources are responsible for what part of a business?
Working with customers and support networks
Coordinating all activities relating to business employees
Establishing areas where robotics can replace employees
Management team only
14
When the market changes, businesses assess their marketing mix. How do they do this?
By analysing the 4Ps of their business
By using a SWOT analysis
By upgrading their machinery
By closing down their business
15
Which element below is not associated with the triple bottom line?
Operations
Social
Economic
Environmental
16
Which of the following is NOT an example of innovation...
Using new technology to create new products
Using customer feedback to make changes to a product
Maintaining production of a successful item
Using new technology to improve & enhance a current product
17
Society expects businesses to act ____ and to be _____ _____.
Ethically, Socially Reasonable
Environmentally, Socially Responsible
Environmentally, Socially Reasonable
Ethically, Socially Responsible
18
There are many ways a business can respond to variations in economic conditions.Which does not?
Upskilling
Research and development
Innovation
Investments
19
Which answer below is not an example of a conflict of interest?
Employee leaves current job for a similar job
Manager dates a female employee who reports to him
Employee starts a company that provides similar services
Large sum of cash is given in advance during a business deal
20
Customer Relationship Management refers to..
Deciding which customers are allowed to shop in their stores
Systems businesses use to maintain contact with customers
Where incoming customer complaints are received
Systems business use to share customer personal information
21
Which of the following is not a form of training
Customer-based Training
Off-site training
On-site training
Competency-based training
22
Which is NOT a form of a flexible working condition?
On-site training
Variable working days/weeks
Telecommuting
Flexitime
23
What is computer-aided design?
Computers that sift through CRM data to give HRM real data
Supercomputers that operate machinery and robotics
Software that informs managers when machinery needs upgrades
Software that generates 2D/3D diagrams from input data
24
What is 'Operations' responsible for...
Overseeing output to consumer
Turning output into input
Turning input into output
Turning output into waste management

Year 10 Business Productivity Flashcards | StudBud