Which is not an advantage of developing a master training listing (MTL)?

The task requirements have to be memorized.

What does the term “credential” refer to in reference to Air Force (AF) development?

Any professional certification, licensure, or registry.

The STS serve as a contract between and the functional user to show which of the overall training require.

Air Education and Training Command (AETC).

Which is not a general guideline for advertising using media other than direct mail?

Distribute advertising through formal base channels.

Who is responsible to prevent and report losses?

Military and civilian personnel.

Which is not a mandatory 5-skill-level upgrade requirement?

Accomplishment of all home station training requirements.

The purpose of the force support awards and recognition program is to

recognize our best performers and best installation-level programs.

What is the minimum rank Airmen must attain before becoming a superintendent?

Senior master sergeant (SMSgt).

In the ‘culture’ element of customer service, what is NOT a method of creating a customer service culture?

est. expected behaviors that are attached to the org. policy guidance.

Nomination pkg for the JohnL.Hennessy Trophy consist of AFForm 1206, Nomination for Award, and AF Information Management

1038, Food Service Evaluation Record.

Who provides accounting support to the force support squadron (FSS)?

Nonappropriated fund (NAF) accounting office (AO) personnel.

As the person on duty, what action should you take concerning the witnesses of the robbery?

Record their names and addresses.

When establishing goals for the budget process, the activity manager considers all these factors except the

amount of nonappropriated funds (NAF) available.

What is one eligibility requirement to apply for Air Force Credentialing Opportunities On-Line (AF COOL)?

Possession of a 5-skill level in their primary Air Force specialty code

Direct mail advertising is sent to force support squadron (FSS) customers who

have voluntarily signed up to receive direct mail information.

What does part I, section C, of the career field education and training plan (CFETP) describe?

Mandatory training requirements for each skill level.

fac. cat. A funding facility improvements are missionsustaining fac. such as fitness centers community activity center

libraries, and intramural sports fields.

Who measures and evaluates the work or services provided by contractors?

Contractor Officer Representative (COR)

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MODULE 1 CDC

79 termsStudBud Administration74 plays

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Questions 79

Answers

1
What action is the primary purpose of the temporary memorandum of agreement (T-MOA)?
Manpower makeup during short periods of (APF) manpower shortfalls.
Dollar savings.
Sustainment.
Manpower makeup during deployments.
2
Which is not a duty or responsibility of a Services specialist?
Managing force support squadron (FSS) functions.
Performing FSS operations.
Documenting FSS functions.
Inspecting and evaluating FSS activities.
3
For losses up to and including $50, who conducts an informal review and files the documentation in the activity?
Combat support flight chief.
Resource manager (RM).
Supervisor.
Activity manager.
4
The svs marketing progr. off. FSS commanders or directors,flight chiefs,activity managers by adopting marketing prac.
Internet
Indigent
Sound
Inexpensive
5
Who approves operating instructions (OI) establishing procedures for the use of imprest funds?
Nonappropriated fund financial analyst (NAFFA).
Activity managers.
Supervisors.
Resource manager (RM).
6
Who must remain neutral when dealing with contract-related labor disputes that may occur on Air Force (AF) installations
Civil engineer.
Contractor
AF.
Facility manager.
7
When replacing equipment to modernize, the justification must describe/promote efficiency in money, manpower,
productivity, and useful life.
productivity, and ease of use.
time, and ease of use.
time, and productivity.
8
Which award’s scope does not lend itself to a particular function or activity?
Individual Legacy.
A1 Community.
Installation.
A1 Special Recognition.
9
document is designed to help training managers and trainers conduct effective, standardized (OJT) the SVS career field
Specialty training standard (STS).
Services training aids (STA).
Career field standards (CFS).
Career field education and training plan (CFETP).
10
Training for the Services Journeyman 5 level primarily consists of
journeyman leadership course.
the fitness specialist course.
shift leader mobile training.
on-the-job training (OJT).
11
How many days annually can the (AF) use non-extended active duty officers and Airmen as (MPA) man
179
89
139
365
12
When it is safe, who should you inform that a robbery has been committed?
Activity manager.
Supervisor.
Squadron commander.
Security forces.
13
Which is not an advantage of developing a master training listing (MTL)?
All task requirements are listed in one place.
The task requirements have to be memorized.
14
What description is considered a statement of major duties responsibilities and supervisory relationships of a position?
Job description.
Task description.
Duty description.
Position description.
15
Trainers are selected based on their
time in grade.
motivation
experience.
rank.
16
What does the term “credential” refer to in reference to Air Force (AF) development?
Any professional certification, licensure, or registry.
Put simply, your degree plan.
Required training for promotion.
17
The primary consideration during a robbery is
giving the robber marked money.
to remember in which direction the robber went.
safeguarding of human life.
activating the robbery alarm.
18
How many special events/community-wide events should be provided annually to promote community cohesion?
2
6
3
4
19
The STS serve as a contract between and the functional user to show which of the overall training require.
Air Education and Training Command (AETC).
Air Mobility Command (AMC).
Air Combat Command (ACC).
Air Force Materiel Command (AFMC).
20
What are the keys to a functional, positive team?
Structure
relationships
diversity
all of the above
21
Which is not a general guideline for advertising using media other than direct mail?
Distribute advertising through formal base channels.
Accept voluntarily initiated media from suppliers.
Prepare advertising media directed at local customers.
Arrange for advertising produced for distribution on the installation.
22
When developing a contract, what might also be needed?
Airmen
Legal representation
Individual service contract
Contract contingency clause
23
Who is responsible to prevent and report losses?
Civilian personnel only.
Civilian and security forces (SF) personnel.
Military and civilian personnel.
Military personnel only.
24
Which is not a mandatory 5-skill-level upgrade requirement?
Minimum of 12 months on-the-job training (OJT).
Training certification of all applicable tasks on the master task listing
Accomplishment of all home station training requirements.
Completion of the Services Apprentice Course.
25
The purpose of the force support awards and recognition program is to
ensure qualification to next skill level.
recognize our best performers and best installation-level programs.
ensure promotion to next rank is achieved.
employ personnel at major command (MAJCOM) positions.
26
What is the minimum rank Airmen must attain before becoming a superintendent?
Master sergeant (MSgt).
Chief master sergeant (CMSgt).
Senior master sergeant (SMSgt).
Technical sergeant (TSgt).
27
In the ‘culture’ element of customer service, what is NOT a method of creating a customer service culture?
Training.
est. expected behaviors that are attached to the org. policy guidance.
Understanding what an organization stands for goals, mission and vision.
Building a solid foundation a good understanding of meaning and purpose.
28
Marketing is restricted from purchasing advertising space for
special programs.
limited sale items.
lunch meal menus.
alcoholic beverages.
29
We are required to rotate through at least two of the five core areas in Services prior to the award of the
3 level.
9 level.
7 level.
5 level.
30
When developing a (MTL), who determines which tasks in the (STS) apply to their specific mission
Flight chief.
Individual.
Supervisor.
Training manager.
31
Within how many months of enrollment do individuals in Journeyman 5-skill level UGT have to complete their career devel
19
17
13
15
32
Nomination pkg for the JohnL.Hennessy Trophy consist of AFForm 1206, Nomination for Award, and AF Information Management
1038, Food Service Evaluation Record.
977, Critical Item Checklist.
3587, Quarterly Healthy Choice Checklist.
1650, Dining Facility Hall Record.
33
Who provides accounting support to the force support squadron (FSS)?
Nonappropriated fund (NAF) accounting office (AO) personnel.
Resource manager (RM).
Nonappropriated fund (NAF) activity manager.
Nonappropriated fund (NAF) resale operations personnel.
34
What type of contract is designed to motivate contractor’s efforts and discourage contractor inefficiency?
Concessionaire.
Incentive.
Non-personal service.
Individual service.
35
As the person on duty, what action should you take concerning the witnesses of the robbery?
Record their names and addresses.
Have them gather up all evidence at the scene.
Discuss details with them.
Take their written statements.
36
administrative assistant prepares research and Doc. for another depart. What type of customer does the assistant serve?
Internal customer
All the above
None, the work is being done for the same company
External customer
37
When establishing goals for the budget process, the activity manager considers all these factors except the
mission changes that will affect base population operations.
need for new equipment or repair of existing equipment.
amount of nonappropriated funds (NAF) available.
desired construction and facility alterations.
38
What is one eligibility requirement to apply for Air Force Credentialing Opportunities On-Line (AF COOL)?
Possession of a 5-skill level in their primary Air Force specialty code
a profile in the AF Virtual Education Center with an approved degree plan.
39
Information pertaining to services, programs, and events can be posted on the Web or the Internet as allowed by the
marketing policy.
local base policy.
marketing manager.
facility manager.
40
For losses from $50.01 to $250 , the activity manager conducts a review and provides a brief written explanation to the
force support squadron (FSS) commander.
installation commander.
combat support flight chief.
resource manager (RM).
41
Direct mail advertising is sent to force support squadron (FSS) customers who
live in the local area.
have previously utilized the services offered.
have voluntarily signed up to receive direct mail information.
have never used the services offered.
42
What does part I, section C, of the career field education and training plan (CFETP) describe?
General information.
Duties and information.
Mandatory training requirements for each skill level.
Resource constraints.
43
At what initial dollar amount are procurement funds reserved for?
$20,000.
$50,000.
$30,000.
$40,000.
44
Which organization allocates appropriated fund (APF) money?
Army and Air Force Exchange Service (AAFES).
Commissary.
Nonappropriated funds instrumentalities (NAFI) office.
Congress.
45
Qualification training is designed to qualify an Airman
in all required tasks.
beyond the required minimum requirement of the Air Force specialty (AFS).
in a specific duty position.
to upgrade to the 5-skill level.
46
What force support recognition program recognizes excellence in Air Force (AF) food service?
John L. Hennessy Trophy.
AF Innkeeper Award.
12 Outstanding Airmen of the Year Award.
Lieutenant General Norm Lezy Services Award.
47
After purchasing a new piece of equipment, when should a replacement item be programmed into the (LRCIP)
Immediately.
Five years.
One year.
Three years.
48
type of contract awarded to specified indiv. for unique skills,experience,or knowledge in performing a service for the
Individual service.
One-time service.
Non-personal service.
On-call service.
49
fac. cat. A funding facility improvements are missionsustaining fac. such as fitness centers community activity center
clubs, and golf courses.
family camps, and aero clubs.
libraries, and intramural sports fields.
youth activities, and pools.
50
Who measures and evaluates the work or services provided by contractors?
Unit Commander
Resource Manager
Contractor Officer Representative (COR)
Functional Area Manager (FAM)
51
What form is used to request for ground transportation support?
Air Force (AF) Form 868
Air Force (AF) Form 938
Air Force (AF) Form 301
Department of Defense (DD) Form 578
52
What type of contract is negotiated for services that do not require unique skills?
Individual service.
Non-personal service.
Concessionaire.
Incentive.
53
When accounting for assets, which assets require internal controls?
cash equivalents, fixed assets, resale , and consumable supplies only.
Cash/cash equiv. fixed assets resale merch consumable supplies&securities
Cash or cash equivalents and resale merchandise only.
Cash or cash equivalents and fixed assets only.
54
When replacing equipment, condemnation occurs when
a newer model is available.
the cost of repair exceeds the maximum repair allowance.
the item can be repaired, but funds are not available.
deemed unusable by staff.
55
The career field education and training plan (CFETP) provides all of the following information except
minimum core task requirements for the associated Air Force specialty (AFS)
life-cycle education/training requirements.
a clear path to instill a sense of industry in career field training.
a clear career path to success.
56
Who has the single greatest impact on mission accomplishment?
Supervisors
Commanders
trainors
trainees
57
Who signs receipts to establish accountability for cash and property transferred to his or her custody?
Flight chief.
Each individual.
Supervisor.
Squadron commander.
58
What does part II of the career field education and training plan (CFETP) not provide?
Course objectives list.
Resource constraints.
Major command (MAJCOM) unique training requirements.
Available support materials.
59
One of the primary goals of the marketing program is to
generate more revenue for base morale programs.
create more traffic in our facilities.
recognize the needs and expectations of customers.
sell Services programs to potential customers.
60
How often do activity managers make deposits to the central cashier financial institution keep cash on hand to a mini.?
weekly
monthly
daily
quarterly
61
How often are individual and program awards awarded?
weekly
annually
quarterly
monthly
62
What is not an additional source of nonappropriated funds (NAF)?
Surcharges.
Donations.
Local fees and charges.
Army and Air Force Exchange Service (AAFES) dividends.
63
In what situation do you not use individual service contracts?
When the contract is less than one year.
For services that the individual obligated to provide the NAF instrumental
When the contract will be paid on a per job basis.
When the service will only be provided one time.
64
Which force support awards are the most prestigious in the A1 community?
A1 Community.
Installation.
Individual Legacy.
A1 Special Recognition.
65
At base level who is the single custodian for all NAF assets, unless another individual is appointed as directed by
Resource manager (RM).
Supervisor.
Flight chief.
Force support squadron commander.
66
What is critical in the beginning phase of facility improvement projects?
Approved sources.
Proper justification.
Identify the fund source.
Annual inspection.
67
What resource is a detailed manpower listing that reflects the distrib. of manpower allocations a finite struc. of auth
Alpha roster.
Unit authorization file.
Unit manpower document (UMD).
Unit personnel management roster (UPMR).
68
At what organizational level are procurement funds controlled?
Major command.
Installation.
Flight.
Squadron.
69
How is the decision to train specific task and knowledge items in an initial skills course made?
.By the career field manager (CFM) based on his or her
Subject matter experts’ (SME) inputs only.
A review of the occupational analysis report (OAR) data only.
A review of the (OAR) data and subject matter experts’ (SME) input
70
What is the minimum number of months required for on-the-job training (OJT) prior to the 7-skill-level upgrade?
15
9
18
12
71
A regular nonappropriated funds (NAF) employee is guaranteed how many hours a week?
Over 40
20 to 40
10 to 15
15 to 20
72
Which resource contains line descriptions that show current and future positions of unit personnel?
Base Level Service Delivery Model (BLSDM).
Unit Personnel Management Roster (UPMR).
Personnel Data System (PDS).
Unit Manpower Document (UMD).
73
What training must Airmen have for basic Airman and deployment readiness?
Search and recovery training
Home station training
Airman family readiness training
Customer service training
74
For losses that exceed $1,000, who appoints an investigating officer?
Installation commander.
Sustainment flight chief.
Force support squadron (FSS) commander.
Resource manager (RM).
75
After being trained, what documents should the contractor officer representative (COR) be familiar with?
(QAP), quality assurance evaluator (QAE), statement of work (SOW)
(SOW), (SDS), (QASP)
Phase 1 and 2 training
Blank purchase statement, unit manning document,fund instrumentality (NAFI)
76
According to Air Force Manual 34–202, Procedures for Protecting NAF Assets, who approves funds storage limits?
Nonappropriated fund (NAF) accounting officer (AO).
Installation commander.
Resource manager (RM).
Squadron commander.
77
The resource management flight chief uses which AF form to maintain changei/mprest fund cash accountability at all times
1875.
2556.
1876.
2557.
78
The use of marked money is required when storing a minimum of how much funds overnight?
$9,000.
$7,500
$8,500.
$8,000.
79
Operations and maintenance (O&M) funds are used to
renovate facilities.
purchase equipment costing $50,000 or more.
conduct day-to-day operations.
perform only essential operations as determined by Services personnel.

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