Email Etiquette

Subject headings are optional.

Generally, limit your "To" list to the people you expect an answer from.

When an email is sent to a number of colleagues, you should always "reply all".

In emails, the traditional rules of grammar, spelling and punctuation don't apply.

Email communication is suitable for all business situations.

Emails should always have an introduction, a body and a conclusion.

Writing "urgent" in the subject heading assures you of a quick response.