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MS DECA (December 4) Flashcards | StudBud
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MS DECA (December 4)
MS DECA (December 4)
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1
When speaking on the telephone, pronounce words clearly, use your most pleasant tone and.....
Speak loudly enough to the heard
Interrupt when necessary
Shout
Use your extensive vocabulary
2
The World Wide Web is....
Confusing to viewers
A solution to finding relatives
Part of the Internet
The same as the Internet
3
What is a Target Market?
A group of people identified by using market research
A group of people most likely to similar in age
A group of people similar to one already identified
A group of people most likely to become customers
4
What would be the best way for a massage therapist (small business) to advertise?
TV Commercial
Word of Mouth
Color Print Add in the New York Times
Radio
5
What is another word for equity?
Self-esteem
Management
Negotiation
Fairness
6
What is the total ban on specific goods entering and leaving a country?
Exports
Imports
Customization
Embargo
7
What is the most important part of good customer service?
Taking the customer's side
Not losing money
Improving products or services
Keeping customers happy
8
What is often the main goal of a retail business to which you are selling your product?
Satisfying customers and making profit
Selling more stuff than the competition
Understanding the market
Merchandising the store
9
Which is part of good teamwork?
Arguing
Planning & Time Management
Time Management
Planning
10
What is true about an Entrepreneur? He or she:
Must be willing to take some risks
Must produce a wide variety of goods and services
Must be good at math
Must be nice