UD Slate Liaison Team Training - Day 4

Question 1

BONUS: Slate is Great?

Accepted Answer

True

Question 2

**All** batch communications being sent out of Slate should be cleared by the Marketing and Communications team

Accepted Answer

True

Question 3

You must check the text permission field before communication with students by SMS/MMS, even for individual messages

Accepted Answer

True

Question 4

How can you "bump" a record to make it reenter the rule queue?

Accepted Answer

"Edit Application Details" and Save

Question 5

How long do system rules typically take to run?

Accepted Answer

15-20 minutes

Question 6

Which of the following Slate fields is in a different scope than the others?

Accepted Answer

Current Term

Question 7

What is the best practice for sending a *new* individual email to a student?

Accepted Answer

Email from Slate Dashboard, sent from admissions@udel.edu

Question 8

When a student needs an additional checklist item, it is preferable to manually type it into the "custom" option

Accepted Answer

False

Question 9

Which of the following Slate fields is in a different scope than the others?

Accepted Answer

Student Admit Type

Question 10

Which of these checklist items is NOT added by rule?

Accepted Answer

Final Spring Semester Grades

Questions 10