Chapter 7 Management and Leadership

Core values are the guiding principles of a company

Mid managers are responsible for specific areas of operation in business

This influence, criticizes rather than praises employees to exercise influence

Leaders are only born not made

Directing and leading people to accomplish the planned work of the organization

Strategic management is a style of management where the manager is more controlling

All managers devote the same amount of attention and time to each of the management functions

Ethical business practices involve only the company executives

Communication with suppliers is a type of internal communication

This reward includes money, job benefits or recognition.

Planning, staffing and controlling are all functions of management.

Identifying and arranging the work and resources needed to achieve company goals

Good leaders understand that they cannot treat all employees alike

This influence, employees are more willing to support someone whom they trust and respect

A management style best to use when the work is routine with few new changes

Executives are the first level of management in a business

No matter how well liked they are by employees, all managers have

What influence do other employees acknowledge that the person has specialized knowledge

Communication from one manager to another is considered horizontal communication

This influence, gives authority over others resulting in positive responses to requests

Core values

Includes all the activities involved in obtaining, preparing, and compensating employees