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Healthcare Management Organizational Design and Behavior Flashcards | StudBud
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Healthcare Management Organizational Design and Behavior
Healthcare Management Organizational Design and Behavior
41 terms
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StudBud Administration
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22 plays
Final Test Review, FCC
Flashcards
41 cards
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Practice quiz
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Questions
41
Answers
1
Innovators learn about possible action alternatives, outcome preferences using this _____.
Actions
Guessing
Discovery
Production
2
____ and conflict management systems are subsets of norms underlying process exchange over time
Productivity
Trust
Intent
Competition
3
Why did you choose a career in healthcare?
I like helping people.
I like seeing people in pain.
I want to fix our horrible healthcare system.
I hope to make lots of money!
4
This is a phenomenon in which team member benefits without making contribution.
Social integration
Social loafing
Miscalculation
Misrepresentation
5
____ is a governmental oversight of the private marketplace.
Procedure
Control
Allegiance
Regulation
6
What approach to leadership emphasizes actions that the person in the leadership role takes?
Intuitive approach
Cognitive approach
Systems approach
Behavioral approach
7
_____ refers to the freedom to follow or act according to one's own will.
Responsibility
Ambition
Motivation
Autonomy
8
Why do you come to class?
I want to learn something.
I just need to get away from home.
Attendance is a requirement.
I like socializing.
9
A weakness of ____ is that it is not appropriate for exploring an idea in depth.
focus groups
structured interviews
open ended interviews
interview design
10
Three types of interdependence include?
Patterned, Sequential, Reciprocal
Pooled, Sequential, Reciprocal
Pooled, Sequential, Reasonable
Pooled, Standard, Reciprocal
11
___ is the exchange of information about work performance between 2 people not in hierarchy
alienated forces
mutual adjustment
consensual agreement
shared objectives
12
What is one issue to address in order to create and deliver value?
To increase cost acceleration
To improve access to healthcare
To decrease the overall quality of care
To create appropriate barriers for healthcare equity
13
_____ workers are healthcare providers who received less training and have a restricted scope.
primary
mid-level
subsidiary
first-level
14
HIPAA stands for?
Health Inspection & Preferentially Accountability Act
Homeless Inspection & Preferential Amendment Act
Health Insurance Portability & Accountability Act
Home Insurance Portability & Accountability Act
15
This captures aspects of both the programming and feedback approach to coordination?
Relational coordination
Alliance coordination
Conditioned coordination
Intuitive coordination
16
____ is a negotiable tactic which involves trading off on issues that are of different values.
Compromising
Aggregating
Logrolling
Pitching
17
_____ pertains to the obligation to do good or remove harm, be kind and benevolent.
Malice
Beneficence
Accountability
Justice
18
Emotional ____ occurs when emotions are transmitted from one party to another.
displacement
reaching
passage
contagion
19
The need for a positive self image/ self respect and need for recognition from others (Maslow)
Insecurity
Introspective
Esteem
Belongingness
20
The ___ is the need for people to behave in ways that are consistent with values and norms?
Consistency principle
Normative principle
Sequencing principle
Familiarity principle
21
What refers to subordinate goals that must be accomplished to meet the larger goals?
Objectives
Initiatives
Determinants
Standards
22
These are rules that standardize how people act at work daily.
Performance norms
Societal norms
Guidelines
Behavior norms
23
An example of an agency within the Department of Health is:
NIH National Institutes of Health
CFM Center of Family Medicine
NPI National Physicians Institute
CHC Committee Health Cooperation
24
Flow of patients out of their country to obtain ___ raises questions about efficacy and safety.
Artificial devices
Organ transplants
Routine surgery
Cosmetic surgery
25
This stage of team development consists of disagreement and the need to manage conflict.
Forming
Storming
Adjourning
Performing
26
Prospect of ___ is believed to be a pivotal factor in decision of HC professionals to migrate.
higher prestige
increased opportunities
financial gain
political freedom
27
Organizations within healthcare have consolidated into _________?
Community care centers
Systems
Corporations
Foundations
28
The decision making school is focused on _________?
middle managers
top executives
physicians
blue collar workers
29
____ reflects differences between parties understanding and carrying out duties.
Relationship adherence
Relationship conflict
Task Resolution
Task Conflict
30
These can be used to collect information about beliefs and attitudes anonymously.
Public Forums
Suggestion boxes
Interviews
Employee surveys
31
___ learning is when problem solvers adjust their behavior & work processes to changing trends.
Generative
Creative
Organizational
Adaptive
32
_____ are groups of people responsible for producing goods or providing services.
Support teams
Management teams
Work teams
Governing boards
33
CDC developed a __________ model to determine health outcomes?
Health Run
Heart Start
Heart Run
Head Start
34
What gives people a level of trust and confidence in each other and facilitates communication?
Stability
Dependence
Relationships
Contracts
35
One myth about motivation is that motivated workers _______.
are more productive
have higher salaries
are more competent
have more responsibilities
36
Three major sources of power within an organization are:
management, hierarchy, and building
structural, cultural, knowledge based
resources, cultural, and hierarchy
structural, knowledge based, management
37
______ represents the desire to control one's environment.
Interdependence
Autonomy
Alignment
Power
38
The purpose of bringing people together while avoiding negative effects of differences in power
Informed Consent
External Organization
Parallel Organization
Process Evaluation
39
What can be defined as the process for accomplishing pre-determined objectives?
Management
Strategic Planning
Leadership
Compliance
40
_____ care is a form of medical delivery that caters to wealthy and upper class.
Elite
Concierge
Supreme
Elevated
41
SMART objectives are?
Specific Measureable Accountable Rudimentary Time Bound
Standard Measureable Achievable Relative Together
Specific Measureable Achievable Realistic Time Bound
Special Measureable Achievable Realistic Timely