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CM Module 4: Communications and Community Relations Flashcards | StudBud
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CM Module 4: Communications and Community Relations
CM Module 4: Communications and Community Relations
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1
Select the true statement regarding irregular operations
Neither the pilot-in-command nor ATC can override the tarmac rule
Domestic flight: after waiting 3 hours on the ramp, passengers must deplane
Intl. Flight: after waiting 3 hours on the ramp, pax must deplane
Domestic flight: after waiting 1 hour on the ramp, all pax must deplane
2
Which of the following methods is effective for communicating routine news and information to stakeholders?
Television advertisements
Printed brochures
Social Media updates
Flight announcements
3
Where is the localizer antenna array typically located?
Adjacent to the control tower
At the center point of the airport
1,000 feet past the departure end of the approach runway
On the aircraft itself
4
In-person communication builds trust and provides a higher sense of connection and camaraderie.
True
False
5
What is the significance of noise exposure maps in noise abatement?
Reduction of operational costs
Areas affected by aircraft noise that may be eligible for noise mitigation
Identification of community hotspots
They help plan flight schedules
6
What is the primary function of Automated Terminal Information Services (ATIS)?
To provide entertainment for passengers
To monitor air traffic
To control aircraft movements on the ground
Continuousy transmit airport information and reduce announcements by ATC
7
One of the greatest tools the Airport Manager has to prevent incompatible off-airport land use is:
Communication with the ADO
Airport Master Plan
Airport Layout Plan (ALP)
Communication with the FSDO
8
The FAA says the airport can offer all of the following incentives
except for
____.
Landing fee waivers
Dictating ticket prices
Providing ffree market analysis
Hiring consultants to advise the airlines
9
What is required before a commercial service airport can operate?
Public referendum
Approval from the airport sponsor
Approval from signatory air carriers
FAA approval of the airport certification manual
10
Regular agenda
items suggest that a topic will be discussed in a public forum prior to the governing body voting.
False
True
11
What is the capability of RNAV (area navigation)?
Aircraft can fly on any desired flight path within the coverage of NAVAIDS
To allow aircraft to navigate without any NAVAIDS
To allow aircraft to fly on predefined airways and routes
To allow aircraft to fly only in controlled airspace
12
What should airport executives consider when speaking to the media?
Employee preferences
Passenger complaints
Personal opinions
The official stance and policies of the airport
13
Which element means the ability of a NAVAID to monitor itself, and shut itself down when it is in error?
Integrity
Accuracy
Availability
Dependability
14
What does "non-directional" refer to in the context of Non-Directional Beacons (NDBs)?
The frequency range of the signal
The type of radio signal it receives
The need for directional antennas
The complexity of the antenna
15
What type of marketing focuses on capturing the attention and establishing connections with an audience?
Engagement
Industrial
Relationship
Sustainable
16
Which type of airspace is generally reserved for high-altitude en-route traffic?
Class G
Class A
Class D
Class B
17
Which class of airspace is less busy than Class B, but is still radar controlled?
Class G
Class F
Class C
Class D
18
A Consent Agenda is a bundle of items voted on, typically without discussion, as a package.
True
False
19
What is the main role of the Terminal Radar Approach Control facility (TRACON)?
Control of aircraft within the terminal area
Provide separation of aircraft within Class A or E airspace
Manage ground vehicle movements on the airfield
Manage the screening checkpoint queue line
20
What is the weakness of the Airport Surface Observation Station (ASOS)?
It cannot detect precipitation
It cannot observe distant weather phenomena
It cannot detect cloud ceiling
It cannot detect visibility
21
How can airports minimize the impact of noise on residential areas?
Implement soundproofing measures in nearby homes
Ban aircraft with stage 4 and 5 engines
Require maximum performance aircraft takeoffs
Designate nearby housing developments as a "no-fly" zone
22
What is a key component of an effective noise abatement program?
Increasing passenger throughput
Elimination of noise complaints
Regular monitoring and reporting of noise levels
Reducing airport maintenance activities
23
Airport Advisory Boards are most common to airports operated by an Airport Authority.
True
False
24
Under a Part 150 Noise Abatement Study, at what level is a home eligible to receive noise mitigation measures?
55 DNL (day/night level)
75 DNL (day/night level)
65 DNL (day/night level)
85 DNL (day/night level)
25
Type of short-range (60 nautical mile range), is used primarily for identifying & separating traffic around airports
Airport Surveillance Radar
Precision Approach Radar
Air Route Surveillance Radar
Airport Surface Detection Equipment
26
Which following traffic management initiative assigns flight arrival times to regulate arrival at the impacted airport?
Mile in trail and Minute in trail
Ground delay
Ground stop
Airspace flow
27
Which component of the Instrument Landing System (ILS) provides lateral location information?
Glideslope Antenna
Outer Marker Beacon
Distance Measuring Equipment (DME)
Localizer Antenna
28
An item pulled from the consent agenda may be discussed in a public forum. The item is now moved to the ____ agenda.
Regular
Workshop
Executive
Budget
29
Local laws prevent governing bodies from taking official action during the executive session.
True
False
30
Why should airports monitor blogs and social media?
To manage flight operations
To control employee activities
To reduce marketing costs
To detect slander, misinformation, and threats
31
In an Executive Session, everything said and done is confidential.
True
False
32
A
Resolution
is a....
Comes from an Executive Session
Item that requires discussion in a public forum before being voted on
Bundle of items voted on in one package
Written motion adopted by a vote of the governing authority
33
What is a distinctive characteristic of an airport director who is appointed by the mayor?
Airport Director may have to campaign for the Mayor to keep their job
The Airport Director has long-term job security beyond the Mayor's term
Airport Director has layers of protection between their job unemployment
The Airport Director has excellent job security throughout their tenure
34
Which class of airspace surrounds the nation's busiest airports?
Class F
Class C
Class A
Class B
35
Commercial drone operators are required to have...
A private pilot certificate
A commercial pilot certificate and a remote pilot certificate
No certificate
A remote pilot certificate
36
What is a potential benefit of airport noise abatement procedures under a Part 150 Noise Compatibility study?
Expanded airport capacity
Increased airport revenue
Reduced flight operations through access restrictions
Improved relations with surrounding communities
37
Major catastrophe has occurred at the airport. Family members are arriving. The airline is not ready. The airport should
Allow TSA to take care of families until until the airline is ready
Do their best to take care of familiy members until the airlines take over
Direct families to the coroners office
Do nothing. It is the airlines responsibility
38
In which of the following situations should the airport have minimal or no response?
Any controversial issue
Any issue that the airport knows will have a strong negative reaction
A negative comment on a message board related to an airport news story
A recent report released by the FAA on a safety issue at the airport
39
What is required before a commercial service airport can operate?
Public referendum
FAA approval of the Airport Certification Manual
Approval from a local government agency
Approval from a signatory air carrier
40
Which entity uses the Airport Acceptance Rate to calculate the desired interval between arrival aircraft?
The Airport Operator
Air Route Traffic Control Centers (The FAA)
The Airlines
Pilots
41
Why is it important to keep stakeholders informed about airport issues?
It minimizes the need for transparency
Uninformed stakeholders are typically not happy stakeholders
Because it reduces the need for public relations efforts
It allows the airport the avoid regulatory scrutiny
42
Litigation and discussion of employment contracts are exempt topics from an Executive Session
True
False
43
Which position manages air traffic on the runway and in the airspace immediately surrounding the airport?
Ground Controller
Non-Movement Area Controller
Tower Controller
Ramp Controller
44
Select the true statement:
Elected officials may take a vote in Executive Session
Regular Agenda items are those that will be discussed in a public forum
The public must be allowed to comment on Regular Agenda items
Consent Agenda items require extensive public discussion
45
What is a good operating practice for pilots at non-towered airports?
Transmit intentions on a specified frequency for other traffic in the area
Maintain radio silence
Rely on visual signals from other aircraft
Follow a fixed flight schedule without deviations
46
Which position in the Air Traffic Control Tower (ATCT) provides guidance information to pilots on the taxiway?
Ground Controller
Radar Operator
Clearance Delivery
Tower (local) Controller
47
What is the primary purpose of airport noise abatement programs?
relocate airport flight tracks to avoid flying over residential areas
Minimize noise impact on surrounding communities
Increase airport revenue
Expand airport capacity
48
Why is community involvement important in noise abatement programs?
To increase awareness of the airport's existence
To keep noise complaints within reason
To increase flight operations
To gain community support and reduce opposition
49
What can affect the reflectivity of the Glide Slope signal and cause errors?
Snow, vehicles, aircraft, and stockpiled materials in the critical area
Heavy rain and thunderstorms
High levels of air traffic
Tall buildings near the airport
50
Load Factor is....
Percentage of seats that are filled by paying passengers on an airliner
Total number of enplanements at the airport on a daily basis
Percentage of seats filled by paying pax, non-revs, and airline personnel
Maximum weight an airliner can carry
51
Why should airports monitor blogs and social media?
To detect slander, misinformation, and threats
To control employee activities
To reduce marketing costs
To manage flight operations
