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BOH 4M Ch 1 Management Fundamentals Flashcards | StudBud
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BOH 4M Ch 1 Management Fundamentals
A project manager would be a
Productivity is
BOH 4M Ch 1 Management Fundamentals
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1
Productivity is
quality of work
neither of these
quantity of work
both of these
2
A project manager would be a
low level manager
none of these
middle level manager
top level manager
3
Mrs. T. delivers lessons in person as well as uses VLE as a means of supporting student learning. This is an example of
people
information
materials
technology
4
A Regional Manager is a ________ .
Functional Manager
General Manager
5
Top Level Manager
makes operational decisions
none of these
sets direction & makes strategic decisions
deal directly with operating staff
6
Ensuring that students have access to clean air, tissues [Kleenex], Chromebooks, a clean classroom is a ________ role.
Negotiator
Resource Allocator
Entrepreneur
Disturbance Handler
7
The Dean of a University department is an ________ .
Functional Manager
Staff Manager
General Manager
Administrator
8
Middle Level Manager
sets direction & makes strategic decisions
deal directly with operating staff
none of these
makes operational decisions
9
A teacher tracking student progress to identify patterns which indicate areas of concern is acting as a _______ .
none of these
Disseminator
Spokesperson
Monitor
10
The Principal attending the Awards Ceremony is a _______ .
Leader
Figurehead
none of these
Liaison
11
I can serve 12 customers in an hour. The target is 10. This means I have achieved
both of these
performance efficiency
quality of work
performance effectiveness
12
Any task where a manager exchanges and processes information is acting in an ________ managerial role.
Informational
Interpersonal
None of these
Decisional
13
The state of our human experiences in the workplace _____.
TQM - Total Quality Management
QWL - Quality of Work Life
Emotional Intelligence
Networking
14
An approach to improve continuously, create quality products/services, & deliver customer satisfaction _____.
TQM - Total Quality Management
QWL - Quality of Work Life
Emotional Intelligence
Networking
15
Disturbance Handler, Entrepreneur, Negotiator, Resource Allocator roles are ________ .
Interpersonal
none of these
Decisional
Informational
16
Building and maintaining positive relationships is _____.
TQM - Total Quality Management
Networking
Emotional Intelligence
QWL - Quality of Work Life
17
Principals, Vice Principals, Department Heads represent
division of labour
hierarchy of labour
control of work
organization of work
18
Setting, developing, & implementing goals and measuring results.
Leading
Planning
Organizing
Controlling
19
The Principal consulting with parents and staff and the OCDSB is acting as a __________ .
Leader
none of these
Liaison
Figurehead
20
Being able to pay for a supply teacher when Mrs. T. is ill is an example of which resource input :
technology
people
materials
money
21
Good corporate governance is an application of
Intellectual Capital
Ethics
Globalization
Workforce Diversity
22
When coffee was spilt Portable 7 Mrs. T. organized supplies from the custodial office with her students. ______ role.
Disturbance Handler
Resource Allocator
Negotiator
Entrepreneur
23
Any task that a manager interacts with people is acting in an ________ managerial role.
None of these
Decisional
Informational
Interpersonal
24
A teacher providing feedback on behalf of their department at a meeting is acting as a _______ .
Disseminator
Spokesperson
none of these
Monitor
25
Meeting needs, creating reward systems, making strategic changes, and monitoring results
Controlling
Planning
Organizing
Leading
26
When you receive promotion to upper levels of management, which skill will you need to rely on more heavily?
Technical Skill
Human Skill
Management Skill
Conceptual Skill
27
Figurehead, Leader, Liaison roles are ________ .
Interpersonal
Decisional
Informational
none of these
28
Managers that contribute to the production of G/S of an organization.
Staff Managers
Line mangers
29
The demand for employees who have qualifications & skills in Artificial Intelligence, Machine Learning, Security
Intellectual Capital
Workforce Diversity
Globalization
Technology
30
To be an effective manager one needs to _____ .
create an agenda & prioritize agenda items
network
all of these
cope calmly with the unexpected
31
Lower Level Manager
makes operational decisions
sets direction & makes strategic decisions
none of these
deal directly with operating staff
32
When managers use information to identify opportunities or to resolve a problem they are acting in a __ managerial role.
Informational
Decisional
None of these
Interpersonal
33
A Chief Technical Officer would be a
low level manager
middle level manager
top level manager
none of these
34
Disseminator, Monitor, Spokesperson roles are ________ .
Decisional
Informational
Interpersonal
none of these
35
The ability to manage ourselves and our relationships _____.
Networking
TQM - Total Quality Management
QWL - Quality of Work Life
Emotional Intelligence
36
Which skill will always be important, no matter which level of management or stage of your career you are in?
Human Skill
Conceptual Skill
Management Skill
Technical Skill
37
Supporting and being responsible for the work of others
student
manager
volunteer
employee
38
Reliance on G & S from other countries is a factor of
Workforce Diversity
Ethics
Globalization
Intellectual Capital
39
Managers that have technical expertise to advise and support.
Staff Managers
Line Managers
40
Breaking up work, creating structures, linking work tasks, & monitoring results
Organizing
Planning
Leading
Controlling
41
A teacher sending an email to Students and Parents is a ________ .
Spokesperson
none of these
Disseminator
Monitor
42
Mrs. T. is an example of which resource inputs when delivering educational services to BOH 4M students:
people
money
materials
technology
43
A Director of Marketing would be a
top level manager
middle level manager
none of these
low level manager
44
EA serves 15 customers per hour making 3 errors. EB serves 12 customers per hour making no errors. EB has achieved
quality of work
performance efficiency
both of these
performance effectiveness
45
A Director of Production is a ________ .
General Manager
Functional Manager
46
Discussing the solution to a problem together between students and their teacher is a ________ role.
Resource Allocator
Entrepreneur
Negotiator
Disturbance Handler
47
Setting performance standards, measuring perfromance, identifying performance gaps, & taking corrective action
Planning
Organizing
Controlling
Leading
48
The Chromebooks and projector are examples of which resource inputs when delivering educational services to students:
money
people
technology
materials
49
The shared knowledge of the employees of a business
Workforce Diversity
Intellectual Capital
Ethics
Globalization
50
The Principal calls & delivers a Staff Meeting is a _______ .
Leader
none of these
Figurehead
Liaison
51
Notes, Presentations, Handouts, Tissues are examples of
materials
people
technology
information
52
Management is both an art and a science.
False
True
53
As a Business Teacher, Mrs. T. is qualified with a Business Degree & a Teaching Degree. This demonstrates Mrs. T's ____
Technical Skill
Human Skill
Management Skill
Conceptual Skill
54
Our BOH 4M class could be viewed as an organization.
True
False
55
When dealing with the unexpected that might occur in class, Mrs. T. is making use of her ______.
Conceptual Skill
Human Skill
Technical Skill
Management Skill
56
The office staff, custodial staff, teaching staff, administrative staff at AY mean that there is a
organization of work
control of work
hierarchy of labour
division of labour
57
A student not demonstrating Mrs. T's. 3R's of Respect in class, Mrs. T. requests a conference to discuss. _____ role.
Resource Allocator
Negotiator
Disturbance Handler
Entrepreneur
58
The result of value creation by a business is
productivity
transformation of resource inputs
product outputs
resource inputs
59
Employees who are differently abled, visible minorities, gender diverse represent
Globalization
Intellectual Capital
Workforce Diversity
Ethics
60
When you first begin your career, which skill will be more necessary for you to use and demonstrate?
Management Skill
Human Skill
Technical Skill
Conceptual Skill