The MA should confirm "the right medication," the following to confirm proper medication administration?

State name of medication, who ordered it, & intended effect of medication

Which of the following is a purpose of an equipment inspection log?

To document a timeline of scheduled maintenance

Which of the following is the best method to instruct a patient on remembering to take their medication each day?

Utilize medication boxes that are arranged for the week.

Which of the following actions should an MA take if a patient is having trouble logging into a telehealth visit?

Assist the patient with logging in and verify their settings are correct.

Which of the following can cause a false positive when obtaining a specimen for fecal occult blood testing?

Consuming vitamin c and iron supplements

Which of the following forms should be used for the patient when a service might not be considered medically necessary?

Advance Beneficiary Notice of Noncoverage

Which of the following vital signs for a 67-year-old patient is outside the expected reference range?

Temp 36.5º C (97.8º F), heart rate 106/min, resp rate 20/min, BP 116/74

Which of the following is the purpose of evaluating the patient after an educational session?

To determine if the patient understood the information or skill

Which of the following is the best instruction to give a patient on how to perform a peak flow test?

Take deep breath, seal lips on mouthpiece, blow as hard and fast as you can

Which of the following is a function of performing charge reconciliations?

Posting the amounts in the patient's account

Which of the following is the main goal of a patient-centered medical home (PCMH)?

Improve patient outcomes and reduce costs

Which report is used to show health care service charge amounts that are outstanding/ owed to the organization?

Accounts Receivable (A/R) aging report

Which of the following could cause a specimen to be rejected from the lab?

The name on the specimen label does not match the lab requisition.

A patient enters the office and lets MA know the handrail outside the office door is loose. What should MA do?

Thank the patient and let supervisor know immediately so it can be fixed.

A medical assistant is checking out a patient after their appointment. Which following action should the MA take

Review the after-visit summary with the patient.

Which of the following describes the purpose of interoperability?

Supports the importance of documentation

Pt's VS are: BP 118/88 mm Hg, resp rate 16/min, temp 39.1° C (102.4° F) axillary temp, pulse is 62. What should MA do?

Measure their temperature again with a different type of thermometer.

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CCMA Practice Exam (3.0) 1

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1
The MA should confirm "the right medication," the following to confirm proper medication administration?
Assessing the benefits and risks of a medication
State name of medication, who ordered it, & intended effect of medication
Evaluating the patient for effects
Informing the patient of the indication for the medication
2
Albuterol (Proventil HFA) is an example of which of the following medication classifications?
Anticoagulant
Bronchodilator
Antipsychotic
Antiemetic
3
Which of the following is a purpose of an equipment inspection log?
To keep track of depreciation value
To document a timeline of scheduled maintenance
To determine sales on equipment
To monitor who uses the equipment
4
Which of the following should be included when labeling a patient's specimen?
Collector's initials
Diagnosis
Address
Insurance company
5
Which of the following is the best method to instruct a patient on remembering to take their medication each day?
Utilize medication boxes that are arranged for the week.
Ask the patient to write their medication schedule on their calendar.
Inform patient they may not get better if they don't take their medication.
Send a daily text to remind the patient to take their medications
6
After measuring the heart rate, the MA documents 50 beats per minute. What is the term that describes this?
Tachypnea
Bradycardia
Hypotension
Tachycardia
7
Which of the following describes how an abnormal tympanogram appears on a graph when completed?
A flat line
A declining line
A continuous up and down line
A peak line
8
Which of the following can be a barrier when providing patient education?
Visual impairment
College-level education
Self-employment
Visual impairment
9
Which is the best resource to refer to a caretaker of an adult patient who is unable to care for themselves?
Local hospitals
Long-term care facilities
Assisted living facilities
Adult Day programs
10
Which of the following actions should an MA take if a patient is having trouble logging into a telehealth visit?
Ask them to reschedule when a family member is there to assist.
Assist the patient with logging in and verify their settings are correct.
Request an interpreter to assist.
Ask the patient to contact tech support at their local computer store.
11
Ishihara color plates are used to screen for what sensory disorder?
Color deficiency
Near vision
Distance vision
Vision acuity
12
In which of the following phases of quality assurance are instruments maintained and calibrated?
Postanalytical phase
Midanalytical phase
Analytical phase
Preanalytical phase
13
Which of the following is a normal range for a hemoglobin A1c?
Less than 8.0%
Less than 7.0%
Less than 12.0%
Less than 5.7%
14
Which of the following can cause a false positive when obtaining a specimen for fecal occult blood testing?
Collecting the sample from the first bowel movement of the day
Consuming a high fiber diet
Discontinuing prescription medications
Consuming vitamin c and iron supplements
15
Which of the following forms should be used for the patient when a service might not be considered medically necessary?
Advance directives
Advance Beneficiary Notice of Noncoverage
Patient's Bill of Rights
Notice of Privacy Practices
16
A stethoscope is typically placed over which of the following arteries when blood pressure is auscultated?
Radial
Carotid
Femoral
Brachial
17
Which of the following is an impact of patient portals?
Increased demand on the care team
Increased transparency
Increased face-to-face visits
Increased wait times for results
18
Which of the following manifestations should a medical assistant expect to see in a patient who has COPD?
Hypotension
Weight gain
Bradycardia
Orthopnea
19
Which of the following has an impact on determining the duration of an appointment?
Reimbursement methods
Third-party payer requirements
Patient availability
Provider preferences
20
When performing a scratch test for allergen testing, how much time that must pass before checking for a wheal formation?
15 min
25 min
5 min
10 min
21
Which of the following vital signs for a 67-year-old patient is outside the expected reference range?
Temp 37.0º C (98.6º F), heart rate 88/min, resp rate 18/min, BP 108/78
Temp 36.7º C (98.2º F), heart rate 98/min, resp rate 20/min, BP 114/76
Temp 37º C (98.6º F), heart rate 98/min, resp rate 14/min, BP 118/78
Temp 36.5º C (97.8º F), heart rate 106/min, resp rate 20/min, BP 116/74
22
Which of the following is the purpose of evaluating the patient after an educational session?
To demonstrate correct evaluation techniques to the provider
To determine if the material was correct
To determine if the patient understood the information or skill
To determine if the patient has a learning deficit
23
Which specimen collection performs tests for substances that are sporadically released into the urine?
Clean catch
First void
24-hour urine
Random
24
Which provider can assist with improving a patient's range of motion?
Nurse practitioner
Physical therapist
Occupational therapist
Radiology technician
25
How many successful and measured breathing maneuvers that a patient must complete during spirometry testing?
One
Two
Four
Three
26
How many days prior to skin testing should the patient discontinue antihistamines?
15 days
30 days
7 days
3 days
27
Which of the following is the best instruction to give a patient on how to perform a peak flow test?
Blow out as hard as you can, then seal lips on mouthpiece
Take deep breath, seal lips on mouthpiece and inhale
Take deep breath, seal lips on mouthpiece, blow out in short small puffs.
Take deep breath, seal lips on mouthpiece, blow as hard and fast as you can
28
Which of the following actions should a medical assistant take for a claim that was denied for lack of medical necessity
Resubmit the claim.
Write off the amount.
Submit an appeal.
Bill the patient.
29
Which of the following is a function of performing charge reconciliations?
Posting the amounts in the patient's account
Continuity of care
Verifying patient eligibility
Obtaining preauthorization
30
Which of the following types of patient visits is more resource intensive?
Follow-up
Sports physical
New patient
Established patient
31
In which of the following categories does an MA record a cash payment of $20 a patient pays towards their appointment?
Deductible
Coinsurance
Copayment
Write-off
32
Listening to an MA explain ways to decrease sodium dietary intake is considered which of the following learning styles?
Kinesthetic learning
Tactile learning
Auditory learning
Visual learning
33
Which of the following is the main goal of a patient-centered medical home (PCMH)?
Positively contribute to the revenue cycle
Decrease travel and time for the patient
Increase the needs of health care services
Improve patient outcomes and reduce costs
34
Which report is used to show health care service charge amounts that are outstanding/ owed to the organization?
Accounts Payable (A/P) aging report
Bank deposit statement
Remittance advice (RA)
Accounts Receivable (A/R) aging report
35
Which of the following could cause a specimen to be rejected from the lab?
The name on the specimen label does not match the lab requisition.
A handwritten lab requisition was sent with the specimen.
A fasting lab was drawn on a patient who ate breakfast.
Urine specimen was left at room temperature in a urine cup for 4 hr.
36
Pt states they work in construction. What section of the medical records does this get documented?
Medical history
Social history
Chief complaint
Occupational history
37
Which of the following is required to be included on a urine specimen label prior to sending it to the laboratory?
Diagnosis of the patient
Insurance carrier
Medication patient is taking
Time the urine was collected
38
A patient enters the office and lets MA know the handrail outside the office door is loose. What should MA do?
Make no changes, since the patient may be incorrect about the handrail
Thank patient for information and let the supervisor know when MA has time.
Thank the patient and let supervisor know immediately so it can be fixed.
Write a note to let maintenance know at end of the day so they can fix it.
39
Which of the following immunizations should be given regularly during a lifetime?
Varicella vaccine
Hepatitis A vaccine
Hepatitis B vaccine
Influenza vaccine
40
A medical assistant is checking out a patient after their appointment. Which following action should the MA take
Review the after-visit summary with the patient.
Evaluate the patient's past, family, and social history.
Request to see the patient's photo identification.
Ask the patient what medications they are currently taking.
41
Which of the following is required when obtaining and transporting a drug screening?
Chain of command
Authorization forms from an employer
Medical insurance card
Chain of custody
42
Which of the following supplements is also a naturally occurring hormone in the brain that is related to sleep?
Melatonin
Gingko biloba
Willow bark
Black cohosh
43
A patient has difficulty concentrating and appears to have a sense of panic. What is patient's mental state?
Anxiety
Aggression
Dementia
Depression
44
Which of the following is the normal range for a total cholesterol?
70 to 100 mg/dL
40 to 150 mg/dL
130 to 200 mg/dL
150 to 220 mg/dL
45
A pt states they smoke a pack of cigarettes every day for past 20 yrs. Where is this annotated in the medical record?
Occupational history
Past medical history
Social history
Family history
46
Which of the following forms of telehealth is a substitute for in-person visits?
Mobile health (mHealth)
Store and forward telemedicine
Remote patient monitoring (RPM)
Live video
47
Which of the following describes the purpose of interoperability?
Audits and reviews
Credentialling
Reimbursement methodologies
Supports the importance of documentation
48
Which of the following is a component of the quadruple aim, which drives value-based care?
Increased testing
Improved patient outcomes
Improved prevention screening
Increased revenue
49
Patient's blood pressure is 136/84 mm Hg. The MA should recognize this BP reading falls into what category?
Hypertensive crisis
Elevated
Stage 1 hypertension
Normal
50
Which of the following is the advised timeframe for patients aged 40 years and older to have mammogram screenings?
Every 5 years
Biannually
Annually
Every 3 years
51
Pt's VS are: BP 118/88 mm Hg, resp rate 16/min, temp 39.1° C (102.4° F) axillary temp, pulse is 62. What should MA do?
Recheck the blood pressure using an electronic sphygmomanometer.
Measure their temperature again with a different type of thermometer.
Ask the patient if they have had anything hot or cold to drink recently.
Notify the provider of the patient's elevated temperature.
52
Which of the following screenings would be recommended for a 65-year-old male who has a history of smoking?
Colonoscopy
Abdominal aortic aneurysm
Prediabetic testing
Hepatitis C
53
Schedule of controlled medications can be prescribed with up to a year's worth of refills if authorized by a provider?
Schedule IV
Schedule II
Schedule III
Schedule V
54
A patient who had a stroke has left-sided weakness and uses a cane to ambulate. What should MA do to ensure pt safety?
Stay with the patient until the provider comes into the examination room.
Set the patient's cane against the exam table so it doesn't obstruct path
Assist the patient onto the examination table.
Wait until the provider is ready to call the patient into the exam room.
55
Which is the first step a patient who has Stage I chronic kidney disease should take to adapt their diet?
Limit sodium.
Decrease phosphorus intake.
Control potassium intake.
Avoid gluten products.
56
Which of the following does the health care facility provide a patient with to log into their patient portal?
An email address
A username and access code
A referral
A fee schedule
57
Which of the following statements describes a patient-centered medical home (PCMH)?
Plans that provide health care in return for preset scheduled payment
Inpatient care facility for patients who are at the end of life.
An interdisciplinary team and led by a primary care provider (PCP)
Acute Home nursing care and therapy delivered to a patient in their home
58
Which of the following is an example of a simple carbohydrate?
Pasta
Vegetables
Beans
Honey
59
An adult with normal hearing should be able to hear tones at which of the following decibels?
20 decibels
25 decibels
15 decibels
10 decibels
60
Which of the following applications should be used to create an encounter form?
Word
Inventory software
Practice management software
Excel
61
Which error affects test results in preanalytical phase (before the specimen is sent to the lab) for quality assurance
Excessive turnaround time
Equipment malfunction
Failure to report
Order entry error
62
An MA should use to help patients feel comfortable about having their weight measured in the office?
Place the scale in a private area within the office.
Allow pt to weigh themselves at home and bring the results into the office.
Let them keep their shoes and outerwear on during the weighing process.
Reassure them that their weight is at a healthy level.
63
Which of the following timelines is suggested for individuals to screen for colorectal cancer?
Starting at age 45 only with family history
Starting at age 45 years old
Starting at age 40 years old
Starting at age 40 only with family history
64
A 64-year-old patient arrives at the office and reports frequent dizzy spells. What important vitals should the MA take?
Assess pain level.
Perform orthostatic vital signs.
Recheck body temperature.
Perform a pulse oximetry.
65
Which of the following codes are used as disease or symptoms reason for a patient's visit?
Diagnosis codes (ICD-10-CM)
ICD-10-PCS
Procedure codes (CPT)
HCPCS codes
66
Regarding prescription medications, which of the following must be completed prior to patient leaving a medical office?
Verifying insurance coverage
Inquire about the patient’s employment status
Provide medication education
Verifying the patient’s pharmacy hours
67
Which of the following is considered an injectable parenteral route of medication administration?
Oral
Subcutaneous
Topical
Vaginal
68
Medication ord for 5-year-old child is "x mg/kg/day, for 3 doses per day." The MA should determine dose as follows
Ask provider to clarify how much medication should be given in each dose.
Convert the child's weight to kilograms.
Measure and record the child's height.
Multiply the daily dose by three.
69
Which of the following is the main reason for patient deficiencies during a transition of care?
Lack of communication
Insufficient financial resources
Lack of family support
Insufficient staffing
70
Pt does not remember name of their medication and states, "It's a small, oval-shaped pink pill." What should MA do?
Ask patient to bring the medication into the clinic to verify what it is.
Type the patient's description into an online search engine to find answer.
Consult the Physician's Desk Reference for clarification.
Instruct the patient to seek help from a family member or the pharmacy.
71
Pt with chronic kidney disease is being directed to avoid ibuprofen due to the strain it puts on the kidneys is called
Contraindication
Side effect
Indication
Adverse effect
72
MA enters an exam room to administer a pneumococcal vaccination. Which of the following identifiers should MA verify?
Name and date of birth
Name and address
Name and Social Security number
Name and mother's maiden name
73
Which of the following is considered proper technique to avoid contamination during collection of a urine sample?
Do not urinate directly into the urine container.
Add a preservative to the midstream container.
Ask the patient to wear gloves during collection into the container.
Avoid touching the inside of the container or the lid.
74
3-year-old child is being seen for ear pain. Which of the following should be used to obtain the child's temperature?
Tympanic
Temporal artery
Axillary
Oral
75
Which question should be asked during the screening process to determine the type of appointment needed?
What is the reason for the visit?
What medications are you currently taking?
Who is your employer?
What is your previous address?
76
What is normal range for a temperature of a 7-year old patient?
37.6° C (99.7° F)
36° C (96.8° F)
38.9° C (102° F)
37° C (98.6° F)
77
Which of the following is a warning sign for anorexia and should be reported to a provider immediately?
Buying and consuming large amounts of food
Increased frequency of menstrual periods
Weight loss of at least 5%
Excessive exercising
78
Which of the following is a benefit of a medical assistant calling to remind a patient of an upcoming visit?
Decreased no-show rates
Increased reimbursement
Less patient financial responsibility
Decreased claim denials
79
A pt states, "It burns when I urinate," when asked reason for their visit. What section does MA document in record?
Review of systems
Social history
Chief complaint
Past medical history
80
Which of the following services can require case management and preauthorization from a third-party payer?
Preventive medical services
Elective and costly medical services
Annual wellness exam
Follow-up care for a burn
81
Which of the following actions of pharmacokinetics is most impacted by age?
Metabolism
Absorption
Excretion
Distribution
82
Which of the following is the amount of time it takes to process a result for a urine pregnancy test?
5 min
Immediately
1 min
15 min
83
Which of the following preventative measures can an MA use to educate a patient regarding communicable diseases?
Washing hands only if soiled
Sneezing into the air
Covering a cough
Avoid touching hand sanitizer bottles
84
What information needs verification at the beginning of each visit?
Medications
Diagnosis codes
Address
Medical record number
85
How often should medication allergies be discussed with a patient?
At every visit
Each phone call, portal message, or encounter with the patient
Annually
Every 3 years
86
Which identifiers should be used to verify the patient before obtaining a specimen for laboratory collection?
Name and date of birth
Diagnosis and insurance information
Address and patient identification number
Patient's name and insurance information
87
A body mass index (BMI) greater than 30 falls into which of the following categories?
Underweight
Overweight
Obese
Normal
88
Which method should an MA use to obtain a weight measurement from a patient who uses a walker and has balance concerns?
Help pt onto the scale and assure pt they only need to stand briefly
Ask the patient to report their approximate weight.
Use a scale with built-in handrails.
Place the patient's walker over the scale.
89
Which of the following services does a clearinghouse provide?
Claims adjudication for the third-party payer
Billing patients for their financial responsibility
Processing payroll for the health care organization
Safety inspections and evaluating procedures
90
Which of the following is a social determinant that can prevent a patient from meeting their needs?
Adequate transportation
Sickle cell anemia
Weather or climate change
Smoking
91
Which of the these might be a result of ineffective communication between medical providers during transition of care?
Greater availability of medical resources
Rehospitalization
Optimal health care services
Decreased medical costs
92
Which of the following medication classifications should be used for a patient who is experiencing seasonal allergies?
Antihypertensives
Antipyretics
Diuretics
Antihistamines
93
Using coding guidelines, what services should be supported with code selections when preparing a billing request?
Verification of insurance coverage
Explanation of benefits
Predetermination findings
Medical necessity
94
The patient agrees to seek help to quit smoking. Which of the following actions should the medical assistant take?
Give patient contact names and numbers for smoking cessation support.
Ask the provider for a written referral.
Inform patient a previous patient had success with a smoking-cessation gum.
Ask patient to contact their insurance for a referral for smoking cessation
95
Which of the following responsibilities is appropriate for a medical assistant who works in an administrative capacity?
Obtaining vital signs
Performing an EKG
Collecting copays
Preparing medications
96
Which of the following is the best way to assist a patient with finding resources for their specific needs?
Refer the patient to internet searches.
Provide the patient with a screening questionnaire to return to the office.
Schedule a visit with a social worker.
Maintain a list of local community resources.
97
A 48 year old female pt didn't complete preventive screenings form during annual wellness exam. What should MA advise?
When was your last testicular exam?
Have you had your testosterone levels checked?
When was your last prostate exam?
When was your last mamogram?
98
Action that describes the MA's role in confirming "the right medication," in terms of medication administration.
Informing the patient of the indication for the medication
Assessing the benefits and risks of a medication
State name of the medication, who ordered it, and the intended med effect
Evaluating the patient for effects
99
Which of the following is a cultural factor that can affect a patient’s compliance with treatment?
Beliefs related to education
Beliefs related to values
Beliefs related to food and diet
Beliefs related to traditions
100
Which of the following is a benefit of using drop-down menus when entering patient information into the medical records?
More consistency
Less information needed
More specificity
Greater accuracy

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