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Duplicate of Business Management Unit 1 Flashcards | StudBud
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Duplicate of Business Management Unit 1
Duplicate of Business Management Unit 1
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Unit 1 review
Flashcards
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Questions
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Answers
1
Maintenance and repairs is an operations activity that includes
Financial analysis
Production planning
Custodial work
Quality inspection
2
Deciding how to transport goods is part of which operations activity?
Logistics
Safety and security
Maintenance and repairs
Scheduling
3
Which of the following leadership characteristicswould be too difficult to fake:
Self-confidence
Passionfor work and people
Credibility
Integrity
4
A leader with emotional intelligence is good atmanaging
facilities.
money.
feelings.
raw materials.
5
Which operations activity is also referred to as procurement?
Inventory control
Purchasing
Logistics
Quality control
6
Operations managers have two main goals in mind-efficiency (keeping costs low) and
Productivity (keeping the business running fast)
Legality (keeping the business in good standing with the law
Reputation (keeping up the business's good name)
Effectiveness (keeping customers satisfied)
7
Operations activities vary depending on a business's
Product
Name
Address
Tax return
8
Which of the following is not a main factor in a business's site selection decision:
Costs
Labor
Media
Community
9
Operations managers must work closely with managers and employees in
The marketing department only
Competitive businesses
All other parts of the businesss
Foreign markets
10
How much people believe what you say and are willing to follow you depends on your
Credibility
Emotional intelligence
Responsibility
Self-confidence
11
Which of the following is an example of one of a business's inputs:
Products
Goods
Employees
Services
12
Which of the following is a characteristic of aself-confident leader?
S/He demonstrates empathy.
S/He is truly invested in the work team.
S/He has the ability to share a vision.
S/He is decisive, even in uncertain circumstances.
13
Achievement-oriented people often want to
Be told what to do
Do things more efficiently
Keep things the same
Let others win
14
The foundation of the operations function is
Purchasing
Maintenance and repairs
Quality control
Production planning
15
Leadership is especially important at the beginning of a business because
Start-up failure rates are high
Businesses cannot afford to pay employees
Every company must have a president
Only certain types of people can be leaders
16
Which of the following is a true statement about leadership
Leaders are born, not made
Anyone can be a leader leaders are typically poor managers
Leaders are typically poor managers
Leadership cannot be studied and practiced
17
Collette wants to fill out at least five job applications this week. What standard has she set?
An objective measure
Outperforming others
Improvement
Past performance
18
A leader should be an expert at his/her job. Thisdemonstrates the leadership characteristic of
business knowledge.
ability to share a vision.
flexibility.
emotional intelligence.
19
A willingness to learn, to change, and to takeoccasional risks all refer to a leader with
flexibility.
a passion for work and people.
credibility.
business knowledge.
20
Sara shows that she is a high achiever by taking _____ risks and avoiding _____ risks:
Moderate;high
Unrealistic;moderate
High;moderate
High;realistic
21
Which of the following is a behavior of an achievement oriented leader:
Not allowing followers to take responsibility
Withholding feedback
Setting easy goals
Allowing followers to take moderate risks
22
If a leader wants people to believe what s/he says and follow him/her, s/he must demonstrate
Decisiveness
Self-awareness
Competence
The ability to share a vision
23
Running out of inventory can result in
Higher taxes
Higher productivity
More satisfied customers
Lost sales
24
Angela has achieved business success, and many other people look up to her. This makes her a(n)
Hero
Leader
Role model
Example
25
Because operations managers control so much of a business's money, they must focus on
Generating publicity.
Creating effective advertising campaigns.
Hiring the best employees.
Keeping costs low.
26
which of the following forms of technology is most useful in operations:
Computer-aided design
Smart phones
E-mail
Wireless internet
27
Keeping the end goal in mind refers to which standard of excellence?
Competition
Trying something new
Results
Improvement
28
Achievement orientation has a close relationship with _____ skills.
Writing
Physical
Technology
Leadership
29
Juan wants to be the top salesperson in his company this year. What standard has he set?
Outperforming others
Trying something new
Demonstrating leadership
Past performance
30
Which of the following is a sign of high achievement orientation:
An entrepreneurial spirit
A lack of competitiveness
Poor-work quality
Impatience
31
Achievement oriented people rely on ______ to set the standards for their work.
Their coworkers
Their followers
Themselves
Their bosses
32
The operations function consists mainly of activities that are performed on a __________ basis.
Monthly
Yearly
Daily
Weekly
33
Which of the following is a result of an achievement orientation:
Automatic raises and promotions
Continuous improvement
Lower standards
Less risk taking
34
A simple definition of a leader is someone who
Can recognize a bad situation and alert others
Is ready to take action at a moment's notice
Has the ability to guide or direct the actions of others
Lives by a moral and ethics code
35
The money it takes to keep inventory in stock is called ________ cost.
Production
Purchasing
Holding
Stockout
36
Leadership is important when things are going well for a business because
Employees become discouraged in times of crisis
People don't need role models
Team members usually embrace change
Leaders determine the next step for the organization
37
Complying with environmental laws is part of which operations activity?
Safety and security
Inventory control
Logistics
Purchasing
38
Human capital refers to
The value of our knowledge about a specific topic
How much we can work
The sum of our knowledge, skills, health, and values
Our own potential for leadership