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Workforce Planning
What is outsourcing?
What is workforce planning?
Workforce Planning
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workforce planning revision
Flashcards
33 cards
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Questions
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Answers
1
What is workforce planning?
Right people, right smartphone
Right people, right frame of mind
Right people, right skills, right time, right place
Right people, right break times, right going home time
2
What is outsourcing?
utilizing other services outside your organisation
utilizing other services inside your organisation
utilizing services from senior managers
utilizing services from your competitors
3
What are indirect workers?
those making the products
manufacturing team
those providing support
senior managers
4
What is ratio trend analysis?
to forecast direct and indirect workers needed
scenario planning
guess work
managerial judgement
5
Which one of these is a demand variable?
Advances in technology
break time
lifestyle choices
part-time working
6
Name TWO impacts of reducing labour force.
More understanding of the business
Increased morale and motivation
Knowledge gaps
Decreased morale and motivation
7
What is SOFT workforce planning?
ensuring employees are task focussed
quantitative analysis
business strategy meetings
ensuring employees are motivated and committed
8
What is meant by reliability and validity when recruiting people?
3 people on an interview panel
Good interview questions
An assessment test
A fair and consistent approach
9
What does selection involve?
Advertising
Taking minutes
Shortlisting
Team meetings
10
Name TWO factors that influence training plans
Cost
Skills needed
Selection process
Cleaner
11
What are direct workers?
those making the products
the admin team
those who provide support
senior managers
12
What is redundancy?
going part-time
a new job
having to leave your job
moving jobs
13
What is it called when you put together the business aims with the employees' objectives?
food management
time mangement
performance management
attendance management
14
A supply forecast is based on what?
data protection rules
sources of catering supplies
sources of supply internally/externally
amount of meetings needed
15
What is the term used when you find potential leaders?
workload planning
scenario planning
birthday planning
succession planning
16
What is an accept error?
Accepted someone for job who does not perform well
Accept someone for job
Accepted someone for job who performs well
17
Name TWO benefits of well trained staff
Punctuality
Good interviews
Improved motivation
Increased profit
18
Which one of these is a supply variable?
government policy
PESTLE
migration and retirement plans
population mobility
19
What is HARD workforce planning?
flexible working
motivating employees
training courses
right number of employees where needed
20
What is it called when one person can do more than one job?
multi-skilling
lone working
answering the phone
stand alone tasks
21
In what TWO environments is there any exception to the Equality Act during recruitment?
Police
Business
Army
Hospitality
22
Name TWO reasons a business would reduce its labour force?
No room in staffroom
Change in economy
New manager
New technology
23
Which TWO of these are selection methods?
CV
Application form
Contract
SMART targets
24
What is supply forecasting?
measurement of available people externally
measurement of available rest breaks
measurement of available people internally
measurement of available people internally and externally
25
Name an external workforce planning factor
managing change
motivation techniques
marketing plans
demographic trends
26
Name a method used to reduce labour force.
Selection
Redundancy
Recruitment
Shortlisting
27
Name an internal workforce planning factor
state of economy
production plans
labour market
local factors
28
What are applicants measured against when being shortlisted?
A ruler
Personality
Person specification
Job advert
29
What is a reject error?
Rejected and would have performed well if appointed
Rejected and would have performed badly if appointed
Rejected
30
What is work study techniques?
measuring length of operation/dogs needed
measuring length of operation/people needed
measuring length of operation/managers needed
measuring length of operation/breaks needed
31
When you analyse demand and supply forecasts, what does it give you?
a basis for recruitment, retention and downsizing
a basis to sell more products
a basis to organise and event
a basis to hold a meeting
32
What is term used to describe employees on a part-time or term-time contract?
turn up when you like
flexible working
flexi-time
contract time
33
Name TWO ways a business can train their employees
New office furniture
Pay rise
Induction
Coaching