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Email Etiquette Health Check Flashcards | StudBud
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Email Etiquette Health Check
Email Etiquette Health Check
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Flashcards
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Questions
10
Answers
1
Using acronyms, omitting punctuation, and relaxing grammar rules are acceptable ways to save time and keep it concise.
True
False
2
You just finished an awesome PPT presentation with HD images for your client. Should you send it to the client’s inbox?
A. Yes
B. No
3
How will you make sure you are sending clear cut, polite, and professional emails?
B.Proofreading twice
A.Using spelling and grammar check
D.All of the above
C.Using a proper subject line
4
What is the ideal response time in business email?
B.Maximum of 3 hours
A.As soon as possible
C.Within 24 hours
D.Within 48 hours
5
Choose the best sentence:
B.Users should add a signature by configuring their email program
C.Users should add a signature by configuring her email program
A.Users should add a signature byconfiguring his email program
D.Users should add a signature by configuring email program
6
Written communications such as email is the best medium for making a well-meaning joke.
True
False
7
Font choice plays an important role in a work email. Which one of the following is an acceptable font for a work email?
D.None of the above
C.Lucida Handwriting
B.Tahoma
A.Comic Sans
8
If an email has been sent to you and 10 other people together, replying to the entire group is not necessary.
True
False
9
Choose the best sentence:
A.We will process your request today.
D.Your request was received and processed.
C.All Requests submitted will be processed today.
B.Your request will be processed today.
10
Which sentence do you think is most appropriate in professional communication?
B.Thank you so much!!!
D.Thank you sooooo much :)
A.Thank you so much.
C.Thanks much!