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Sky Q VS Sky Glass Flashcards | StudBud
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Sky Q VS Sky Glass
Sky Q VS Sky Glass
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Flashcards
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Questions
15
Answers
1
Does Sky stream and Sky Glass have aerial inputs ?
False
True
2
Which services does ad-skipping apply to ?
Netflix and ALL4
ITVX and ALL4
Netflix , ITVX
Spotify and Amazon Prime
3
What benefit does Sky Go bring while waiting for a TV engineer?
Free Food
Access to all channels
Free spotify
Access to discovery+
4
Customer has Disney+ with Sky Q and is upgrading to glass, can they continue to use their Subscription with Sky.
False
True
5
How many hours can you record for on a Sky Q 1TB box ?
250 Hours
150 Hours
100 Hours
300 Hours
6
Does Sky perform credit checks for any of their products?
True
False
7
If you upgrade from Q to Glass, the customers subscriptions will start from the beginning.
False
True
8
How many hours of shows can you store on the playlist for Glass/Stream ?
1000
750
1500
2000
9
What is the different CCA payment contract lenghts for Sky Glass ?
24 and 48 Months
12 and 24 Months
12, 24 and 36 Months
36 and 48 Months
10
Does the customer have to have a UHD TV to view in 4K ?
False
True
11
Must Sky customers call Virgin to cancel?
True
False
12
What is the speaker set-up for Sky glass called ?
Sonic Plus
Sonic Boom
Sonic Blast
Sonic Exsplosion
13
Does the Sky Glass TV support an E-thernet connection if the Wi-Fi signal does not reach the TV ?
True
False
14
How long must a customer have spent without a Sky account to be treated as a new customer?
12 weeks
12 days
12 months
Follow the win back process
15
If the customer does not have the UHD pack, Can they view Sky content in UHD?
False
True